I looked at Stories website for hard wood flooring. I chose few that I was interested. I was given an option of free samples, which I took the advantage of. As soon as I ordered the samples, I was i... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Stories flooring is brilliant, they are great on response and customer service but they should dump Amazon as shippers of their samples. They consistently fail to deliver. You get excited about select... Ver mais
A empresa respondeu
The samples were delivered promptly but what was so refreshing was i had a follow up email amd text. This shows that this small company care about their customer service.
A good quality sample received. I am not quite ready to place an order yet as building work on progress. Will strongly consider ordering this product.
Informações sobre a empresa
Escrito pela empresa
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Informações de contacto
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Reino Unido
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,5
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ordered samples Thursday they were with…
Ordered samples Thursday they were with me Saturday! Great service!
5 de março de 2026
Resposta da Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi James,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick delivery
3 de março de 2026
Resposta da Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Cannot beat some free samples
Cannot beat some free samples, as many as you require with no pressure to buy. Competitive prices.
3 de março de 2026
Resposta da Stories Flooring
Hi William,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Delivery date changed twice after being assured.
I ordered my flooring and was told it would be two weeks until it would be delivered. I got a phone call the day before delivery to say that it wouldn't be delivered as it was stuck in the port and couldn't be taken off the boat due to weather and was assured that i would receive it early the following week. I called the next week to see when delivery would be and they said they would get it on thursday and i wouldn't receive it until the next monday. So nearly four weeks for delivery and feel as if i am being strung along, i have had to cancel my floor fitter twice now.
15 de fevereiro de 2026
Resposta da Stories Flooring
Hi Neil,
Please accept our apologies again. The goods were sold with a date given of the end of March and this has slipped due to delays in customs and weather unloading the ship. The goods are with us Thursday and we will try and get out for Friday but likely it will be Monday. We will refund the delivery charge as goodwill due to the last minute delays.
Gareth
K. S.Ordered the flooring we wanted
Ordered the flooring we wanted. Very easy payment method. Product arrived today. looks beautiful. Will use this company again.
30 de janeiro de 2026
Resposta da Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi Kathleen,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
impressed with the service
Was very impressed with the service. Samples arrive very quickly.
27 de fevereiro de 2026
Resposta da Stories Flooring
Hi Ken,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great flooring company and excellent…
Great flooring company and excellent customer services! We use stories many times a month to supply our customers!
29 de janeiro de 2026
Resposta da Stories Flooring
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
EXcellent prompt response
EXcellent prompt response. The flooring arrived promptly
26 de fevereiro de 2026
Resposta da Stories Flooring
Hi Edward,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent service
Samples arrived quickly and are a good size. The quality appears to be good the only problem seems to be choosing a colour!
24 de fevereiro de 2026
Resposta da Stories Flooring
Hi ,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi John,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi Mark,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great service 👍👍
10 de fevereiro de 2026
Resposta da Stories Flooring
Hi Paul,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi Terry,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent customer service and very…
Excellent customer service and very quick delivery
23 de fevereiro de 2026
Resposta da Stories Flooring
Hi Elsabeth,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Resposta da Stories Flooring
Hi Andy,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Knowledgeable staff who couldn’t be…
Knowledgeable staff who couldn’t be more helpful.
6 de fevereiro de 2026
Resposta da Stories Flooring
Hi Simon,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very helpful staff
Very helpful staff. Sent samples quickly and provided expert advice when requested.
29 de janeiro de 2026
Resposta da Stories Flooring
Hi Jane,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Fantastic products are customer service…
Fantastic products are customer service - went the extra mile- best wooden floor out there !
19 de agosto de 2025
Resposta da Stories Flooring
Hi Jane,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.