I'm changing my original review from 1 star to 5 stars. Strength Shop's customer service following my review has been excellent and that makes all the difference. I've gone from 'I won't buy fr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I'm changing my original review from 1 star to 5 stars. Strength Shop's customer service following my review has been excellent and that makes all the difference. I've gone from 'I won't buy fr... Ver mais
A empresa respondeu
I made a mistake in my order. All it took was a 2 minute phone call and Reece amended my order- no faff, no delays, no extra fees. Exceptional customer service
I’ve made a couple of purchases from the strength shop and the products are great quality and the customer care is first class I’ve had to deal with them a couple of times to rectify my mistakes and t... Ver mais
Ordered two shipments. Both processed on time and dispatched quickly. One shipment was partially filled by the curier and some contents lost. Called Chris from customer service - the most friendly, he... Ver mais
Strength Shop was established in 2009 to provide high quality, yet affordable strongman/strength orientated goods. In the early years we largely specialised in Strongman, Powerlifting, Olympic Weightlifting and Crossfit - but now we have expanded our range of products to cater for every lifter from someone who is just getting into fitness, to the professional athlete performing at the highest level of their sport.
4 Fyne Avenue, Righead Insdustrial Estate, ML4 3LJ, Bellshill, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My parcel was not delivered, partially Royal Mail not leaving a delivery card and partially me not tracking the parcel.
The issue was picked up within 12 hours of me raising it and a replacement has already been shipped.
No hassle, no questions, completely stress free. Brilliant service.
High quality gear with excellent customer service. You’ll pay 3 times the price for SBD and in my opinion it’s not much better. I’ve bought loads of stuff from SS and it’s always been decent. Only had an issue once which was resolved the same day.
Had an issue with the buckle lever for a belt I'd just bought. Messaged Strength Shop and they immediately sent a replacement. Brilliant customer service.
Thanks, Bob
Amazing customer service. Ordered a lever belt for my girlfriend. Emailed asking if I could have some spare screws for the lever. They responded to me same day and even posted them for free!
Amazing customer service, fast response to emails and able to satisfy my request of next day shipping
Katie M handled my support ticket for a damaged item incredibly quickly and efficiently (less than 10 minutes!). This is one of the reasons why I've always gotten any of my powerlifting gear from Strength Shop over the years. Cheers guys!
Ordered knee sleeves from their “Irish” website. But then I get notified that it’s coming from the UK and sure enough, have to pay customs to receive it.
When it arrived, it was too small (despite me following the sizes on their website and picking one size larger just in case)
So now my option for a return is send it back to the UK (and pay VAT again) and then wait for a replacement, (and pay VAT again) I’ll end up paying the same about in customs changes as the I paid for the knee sleeves.
They’ve commented on other replies here saying “it’s not their fault. It’s since post brexit.
We mention this in the website” but given the amount of comments, it’s not clearly labelled.
And in reality, it’s very disingenuous to have a .ie website for the Irish market, and be outside the EU, let alone Ireland.
Quality of the knee sleeves seemed fine, but their size guid isn’t accurate. But any Irish customer should ignore and make sure to buy from actual Irish suppliers.

Resposta da Strength Shop
I purchased some knee sleeves, but when they arrived there were way too tight. The Strength Shop soon sorted the problem and a slightly larger size arrived very quickly.
I've used Strength Shop a couple of times to buy a belt, knee sleeves, and a dip belt. All the products have been good quality at reasonable prices with quick delivery.
I used to buy cheaper equipment from stores like Amazon. Predictably, these items didn't last or provide much support. It's definitely worth paying a bit extra to buy a higher quality product.
Excellent customer service thank you Katie, quick and informative email communication throughout.
Had an issue due to the delivery company.
It was handled professionally making it a low stress experience, the problem was rectified quickly and fully satisfactory.
On another note the items I purchased Squat stands, bench, barbell and weights are all the highest quality and competitively priced would recommend for anyone wanting solid dependable equipment from a reliable supplier.
I will be purchasing again in the future.
Great customer service. There was a slight issue with the weight belt that was sent but they quickly sent a replacement item. The weight belt I've bought is really good quality.
Absolutely fraud this website.
Ordered from strength shop.ie I paid shipping and vat at the checkout.
I then recieved an email claiming I now needed to pay ups more shipping and more vat. As the item was coming from the UK.
Again I ordered from an Irish website. I paid shipping and vat already.
They claim this I sent to you. As I explained yes it's sent after you make a purchase not beforehand.
So I'd ordering from Ireland be aware you actually ordering from the UK. My order was 260 euro and the extra fees they where looking was just shy of 100 euro.

Resposta da Strength Shop
I will be ordering from strengh shop again the customer service team are excellent and the item I bought is first class.
Thank you
They advertise as Strength shop.ie but ship from the uk. I've been charged €17 for delivery and am now asked to pay €22 for customs also. If buying from them internationally they are a scam of a company now.

Resposta da Strength Shop
Excellent product, and customer services chasing up the courier.
Great customer service.
Level belt recently got delivered without a buckle, but Reece sorted it out and had a new buckle shipped out within a day.
Would definitely recommend.
I've had the best customer experience with Katie! She swiftly provided me with her help on my special inquiry and my order was shipped within a day!
Excellent customer service! I’ve had to do multiple exchanges and nothing was too much of an ask. Cannot recommend enough and will continue to purchase from them!
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.