Stroma Building Control Ltd Opiniões 286

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stroma building control was recommended to us by our architect. I now understand why they were recommended after completion. They worked closely with the building contractors. Everything went sm... Ver mais

Classificada 5 em 5 estrelas

It's very important that you can talk to someone, who can help with any questions you might have. Excellent supportive service . Cannot recommend highly enough the fantastic team . Thank you t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do not use this company. The customer service is some of the worst I have ever encountered. One of their surveyors came to my property on two occassions as part of the building inspection, no issues... Ver mais

Classificada 5 em 5 estrelas

Stroma made the whole process simple, What can be a minefield was made easy by continued support and valuable advice. My building control officer, Michael Richards was friendly helpful and gave me adv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Inspector de construção civil

Escrito pela empresa

We are approved by the Building Safety Regulator as a Registered Building Control Approver, providing a professional Building Control service on commercial and domestic projects. Rely on your Stroma Building Control Inspector to help with initial advice at the planning stage, through all site inspections towards completion.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

286 opiniões

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1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

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Classificada 5 em 5 estrelas

Great service

Great building control service from Stroma. From start to finish guided us through our project.

Alex was always punctual and thorough assisting us to meet all required regulations and when attending site for inspections. All the team at Stroma are always quick to reply to emails and phone calls.

I reccomend them highly

Thank you

30 de abril de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 1 em 5 estrelas

Overly Aggressive

The administrator tried to make out that I had entered into a contract after I had replied to an email quote, despite me clearly writing, "I hope to finalise the Building Control appointment over the weekend."  I immediately clarified that they were not appointed. Despite this they sent me an invoice the following Monday for the full amount - no appointment, no service provided - all in contravention of consumer protection legislation. I really don't know whether they provide a decent Building Control service but this aggressive and desperate attitude suggests otherwise. They need to be more consumer friendly and understand consumer legislation. Very disappointed as they came recommended by another service provider that has done well for me.

25 de abril de 2025
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Resposta da Stroma Building Control Ltd

Thank you for your comments. From the information provided, it does appear to be a misunderstanding, with us only entering into a 'contract' once acceptance has been received from the appointed client. This matter was referred to our Head of Administration and the points raised have been discussed to ensure this doesn't happen again. I apologise for the confusion. Thank you. Mark Rollins-Mann, Compliance Director.

Classificada 5 em 5 estrelas

Would definitely recommend

Would definitely recommend. Kate was very approachable, professional and knowledgeable to work with on our self build.

29 de abril de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 1 em 5 estrelas

Can’t even get a quote out of them for…

Can’t even get a quote out of them for over a week I had heard plenty of negative feedback about stroma but thought I would try for myself

28 de abril de 2025
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Resposta da Stroma Building Control Ltd

I'm sorry that we were unable to meet your expectations in issuing the required quotation for your project. If you would like to email bc-complaints@stromabc.com, I will arrange for this matter to be reviewed. Thank you. Mark Rollins-Mann, Compliance Director

Classificada 5 em 5 estrelas

Great people

Great people, very flexible and udnerstanding of the needs of our project.

28 de abril de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 5 em 5 estrelas

First Class Stroma

I received a first class service from Stroma Building Control. If I had any questions, I had no problem obtaining professional and courteous advice and information. The visits to our home were well co-ordinated and I was kept informed at each stage of the project. No complaints at all - thank you for enabling the smooth running of our loft conversaion Stroma!

22 de abril de 2025
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

I had instructed Stroma Building…

I had instructed Stroma Building Control to do the inspections on my build that involved loft, rear extension, 1st floor rear & Annexe. I was so happy with the service provided by Harvir. He was there to advice and help throughout the project. He provided a professional service towards the works that needed to be carried out and was very clear to when he would like to visit again and gave detailed information in regards to the whole process of the visits. I would highly recommend him as a Building Control Inspector to family and friends aswell as use him again for any of my future projects.

17 de abril de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 5 em 5 estrelas

Very efficient service

Very efficient service. Good relationship by my builders. Appropriate use of site visits / photographs. Good value for money.

4 de abril de 2025
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

Stroma is very responsible and gave us…

Stroma is very responsible and gave us right advice throughout the project with a correct information and helpful

27 de março de 2025
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

Stroma were responsive

Stroma were responsive, responsible and gave us good advice throughout the restoration.

21 de março de 2025
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

Highly recommended

I recently obtained a building certificate for a residential property and had a positive experience regarding the process and its effectiveness in ensuring compliance and safety. The application was straightforward, with clear documentation requirements and helpful staff from the certifying authority. The inspection was thorough and professional, with effective communication about any concerns.
Transparency and frequent communication kept the author informed throughout the process. The issued building certificate provided peace of mind, confirming the property met all necessary regulations, which facilitated interactions,deeming the overall experience a significant asset to the property. Rating: 5/5.

11 de março de 2025
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

Great service and efficiency

Great service and efficiency. Would certainly recommend them
Thank you

1 de fevereiro de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 5 em 5 estrelas

Stroma building control team is always…

Stroma building control team is always king and ready to help working with them from so long all team r superb specifically harveer paji always gave us right suggestions and guide us all team is great and hard working love to work with them

7 de março de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 5 em 5 estrelas

Professionals at all times.

Just completed yet another fine project using these guys.
From engagement to completion true professionals at all times.
We are a company that has to engage a lot of building control services.
We have used this company in the past and intend to still use on future projects.

6 de março de 2025
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Resposta da Stroma Building Control Ltd

Thank you, for taking the time to leave a review. We appreciate your feedback.

Classificada 1 em 5 estrelas

Terrible service and zero communication

Terrible service and zero communication, took nearly a year to sign off some patio doors!
By far the most time consuming and stressful part of the entire project was dealing with these useless cretins!

6 de março de 2025
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I would like to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 1 em 5 estrelas

Corrupted company and unprofessional inspector

Poor service.
The inspector called Koray Ozer was not only negligent but also rude and unprofessional. he was even physically aggressive to client by pointing a finger into client’s face without anyone to provoke him. The only reason for his behavior is because the client was asking many questions and requesting instruction from him.
The other inspector was as equally negligent when he let the builder off the hook without obtaining any evidence (inspection or obtaining picture) just because he is a friend of the builder personally. Purely corrupted.
I was requested to delete my review by their line manager, but I think it is fair to give other client a warning.

28 de fevereiro de 2025
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I would like to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 1 em 5 estrelas

Storma recently took over JHAI Building…

Storma recently took over JHAI Building Control who I had used for many yeards, needed BC on a new project, make an enquiry of Storma website, never bothered to get back to me, not inpressed with how they operate considering I'd spent many thousends with the company they brought out, maybe a bad review may just prompt them to actually focus on potential customers

26 de fevereiro de 2025
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your enquiry. I would like to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your enquiry information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 1 em 5 estrelas

Do not be naive to take this company as…

Do not be naive to take this company as building control inspector, They are very, very poor with the communication on the phone and emails, Their inspector in London are very inexperienced, They are not professional people! Honestly, do not waste your money!

17 de fevereiro de 2025
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I would like to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

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