Stroma Building Control Ltd Opiniões 286

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Stroma building control was recommended to us by our architect. I now understand why they were recommended after completion. They worked closely with the building contractors. Everything went sm... Ver mais

Classificada 5 em 5 estrelas

It's very important that you can talk to someone, who can help with any questions you might have. Excellent supportive service . Cannot recommend highly enough the fantastic team . Thank you t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Do not use this company. The customer service is some of the worst I have ever encountered. One of their surveyors came to my property on two occassions as part of the building inspection, no issues... Ver mais

Classificada 5 em 5 estrelas

Stroma made the whole process simple, What can be a minefield was made easy by continued support and valuable advice. My building control officer, Michael Richards was friendly helpful and gave me adv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Inspector de construção civil

Escrito pela empresa

We are approved by the Building Safety Regulator as a Registered Building Control Approver, providing a professional Building Control service on commercial and domestic projects. Rely on your Stroma Building Control Inspector to help with initial advice at the planning stage, through all site inspections towards completion.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

286 opiniões

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Respondeu a 80% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

My experience with STROMA is TERRIBLE

My experience with STROMA is TERRIBLE! The building construction is finished a year ago but until then I did not received the building certificate. When I demanded it, they gave me all the excuses and seems they are playing around that they ignore you in spite you have paid them in full. So UNPROFESSIONAL! The surveyor promised to visit 3 time during course of the construction but only came once. FRAUD!

Avoid this company if you want a piece of mind.

Mr Simon J

14 de agosto de 2024
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I would like to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 5 em 5 estrelas

Sarah and Neil from the Swindon office

Sarah and Neil from the Swindon office were extremely helpful. They were both very responsive and resolved my issue so much quicker than was expected of them. Throughout the whole build, Stroma were a pleasure to work with.

1 de agosto de 2024
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Classificada 5 em 5 estrelas

Single Storey Extension

This was my first building project. From the moment I started to deal with Stroma Building Control until the completion of the works, I received a great advise and support. Mr. Luker demonstrated professionalism, expertise, and a genuine commitment to ensuring my project's success. The Team was very responsive, knowledgeable and professional every step of the way. I could not be happier with the results of achieving compliance and final completion. I cannot recommend enough and I will definitely use Stroma Building Control in my future projects.

26 de junho de 2024
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Classificada 5 em 5 estrelas

Very good service

Very good service

28 de junho de 2024
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Classificada 5 em 5 estrelas

Efficient and personable service.

My problem related to a build six years ago. Mr. Taylor of Stroma took the trouble to investigate the archives of the building control company that carried out the inspections but was subsequently taken over by Stroma. He resolved the problem very quickly and was personable with me despite having to deal with such an odd and old request. I am a happy and satisfied man.

3 de julho de 2024
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Classificada 5 em 5 estrelas

Great service.

We were very pleased with the overall service provided by Stroma Building Control. From start to finish, all matters were dealt with quickly and efficiently ensuring a stress free project for us.

3 de junho de 2024
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Classificada 5 em 5 estrelas

An amazing service

What can I say?this amazing company has given me a service 2nd to none amazingly I had a surveyor by the name of Matt Roskilly Who gave me all the time in the world took great care whilst the building was being developed gave me advice and the support. The staff as the office was amazing service. Anytime you call you will be helped. I will definitely recommend this company fantastic service

21 de junho de 2024
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Classificada 5 em 5 estrelas

Friendly and helpful

We used Stroma's Building Control service for our fairly large building project. They worked well with our builders, and everyone at Stroma worked with us was always very helpful and responsive.
Their rates were very competitive too.

2 de maio de 2024
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Classificada 5 em 5 estrelas

Quick and simple process

Simple and easy to follow and execute. Just some descriptions, measurements and photo's are all that's required.

18 de maio de 2024
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Classificada 1 em 5 estrelas

Incomprehensibly poor service given the price

Our building control officer has been almost completely impossible to reach since the start of the project. I can't believe how much this service costs and yet how shockingly bad the service has been.

11 de maio de 2024
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I want to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 5 em 5 estrelas

Really helpful customer service…

Really helpful customer service resolved an outstanding issue from a legacy company.

10 de maio de 2024
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Classificada 5 em 5 estrelas

Decent service from well qualified…

Decent service from well qualified experts (Mark Ringshall of Stroma) who worked with our team on a commercial project to get over all issues arising.
Thanks

8 de maio de 2024
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Classificada 5 em 5 estrelas

I was very pleased with the service we…

I was very pleased with the service we received from Stroma. The staff are very helpful and knowledgeable.
I would highly recommend their services.

30 de abril de 2024
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Classificada 5 em 5 estrelas

Stroma takes the stress out of building regs

The team at Stroma made the worrying process of building regulations a breeze with site visits, email updates and phone calls, all helping to ensure that the project remained within the regs.

3 de maio de 2024
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Classificada 5 em 5 estrelas

I am the executor of a friend who sadly…

I am the executor of a friend who sadly passed away last year. He had carried out a loft extension which had not been signed off at the time of his passing. There were some issues with the work he had done. In dealing with Stroma ( Nicola Reeve and Baldev Bamrah) I was given sound advice as to what was needed. They were experienced, efficient and responsive and a completion certificate was issued.
I was very happy with the service I received

2 de abril de 2024
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Classificada 5 em 5 estrelas

The in depth knowledge

The in depth knowledge, timely responses, clarity, assistance and general guidance of the inspectors helped the works to progress smoothly.

25 de abril de 2024
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Resposta da Stroma Building Control Ltd

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Classificada 5 em 5 estrelas

Professional, timely and thorough

The Building Control manager for my project, which consisted of two semi-detached houses constructed to the Passivhaus standard, was very professional in advising my experienced builder of new regulations and ensuring that these were complied with. The person was willing to discuss potential solutions with the builder, which were then implemented and approved. The need for site visits at critical times were discussed and agreed upon and no delays resulted from delayed visits.

23 de abril de 2024
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Resposta da Stroma Building Control Ltd

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Classificada 1 em 5 estrelas

Avoid this Company at all costs

Avoid this Company at all costs! Their incompetence knows no bounds. They claimed to provide professional building control services, but what they delivered was a complete disaster. Not only did they overlook critical safety violations in my construction project, but their lackadaisical approach led to costly delays and headaches. It's evident that their staff lacks the necessary expertise and attention to detail required for such a crucial role. Save yourself the trouble and find a reputable company that actually cares about the integrity of your building project.

I have been passed from pillar to post !

They favourite saying is “it’s out of my hand and with my manger” . The work that the building inspector was supposed to check and make sure the was to building standards is going to cost 10’s of thousands to rectify.

19 de abril de 2024
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Resposta da Stroma Building Control Ltd

I'm sorry that we were not able to deliver a satisfactory level of service for your project. I want to try and understand more about how this has happened, to do this please can you email bc-complaints@stromabc.com with your project information and I will ensure that this matter is investigated. Please accept my apologies. Mark Rollins-Mann, Compliance Director.

Classificada 5 em 5 estrelas

We chose to go with a private company…

We chose to go with a private company as we had experienced various inconsistent views by inspector during previous build where each visit was filled with anxiety / fear.

Storma are a dynamic company who have been a rock to us! The staff such as Lauren and Ian are highly skilled and knowledgeable staff who were always willing to help / suggest alternatives when supplies were limited or lead times over 10 months , or dried up due to covid, brexit and Ukrainian crisis.
The staff are very proactive and respond in a timely manner when remedial work was needed and completed. They worked in partnership with us to help us achieve our dream and resolve problems of supply during a crisis period.
The access we had to the inspectors made this project less daunting as we always had an expert to oversee the quality of work undertaken and that it was fit for purpose as it was assessed at each stage of completion by an inspector who was evidence based and in tune with current trends including renewables.
I’m indebted to Lauren and Ian who were my mentor ( Lauren during challenging times ) and kept us sane during a major development. Please note that we are not builders and Storma are impeccable company who deserve a beacon status and their work practices be a blue print for all building control inspectors.
your staff are a credit to you!
Thank you

5 de abril de 2024
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Resposta da Stroma Building Control Ltd

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