Chef Elliot and the team were sensational. They answered all our questions and what a treat spoiling us with a wonderful luncheon! Can’t wait to get back to my kitchen and start cooking! 10/10
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Chef Elliot and the team were sensational. They answered all our questions and what a treat spoiling us with a wonderful luncheon! Can’t wait to get back to my kitchen and start cooking! 10/10
A empresa respondeu
I attended a product display with Chef Elliot who gave great advice on product choice, usage and care. All whilst sharing some great cooking tips and producing course after course of delicious cooking... Ver mais
A empresa respondeu
Item was finally received after 2 days. DPD did not deliver in proper to consignee and placed it into electronic boxes that don't belong to consignee. We had to contact DPD few times and Sub Zero as w... Ver mais
A empresa respondeu
Sub Zero Wolf supplied a wine fridge to a property in central London which has never worked. After 1.5 years and numerous attempts to fix with a plethora of different parts they still cannot get this... Ver mais
A empresa respondeu
Sub-Zero & Wolf has been leading the line in home refrigeration and cooking for over 70 years. Our appliances are meticulously crafted and expertly engineered, bringing professional quality to the home. For more info visit our website: https://subzero-wolf.co.uk/
251 Brompton Road , SW3 2EP, London, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 57% das suas opiniões negativas
Geralmente responde em 48 horas
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Never ever buy a product Subzero. They can’t fix a guarantee case within years and will make you pay for trying. Worst product ever, but highly priced.
Slightly frustrating that we need an air filter, water filter replacement combo which is quite frankly run of the mill items. Go on the website, order said parts, thinking they will arrive within days (of course money has been debited). Only to be told 2-3 days later that parts are no in stock and need to wait 2-3 weeks. Meanwhile fridge leaking because these 2 items need replacement.
Outstanding service. John is passionate, knowledgeable and unfailingly helpful.
Worst fridge I ever bought. I have never had to have back up fridges before until I spent a fortune on this unreliable, awful fridge. A very firm DO NOT BUY recommendation! Numerous visits from a tech and STILL stops working for no identifiable reason.
I ordered online a double-pronged water filter, paid £120 for it, and Sub-Zero Wolf delivered to my home a single-pronged filter, sadly the wrong one. I checked the email from
Sub Zero Wolf confirming my order and receipt, and I had indeed purchased the correct one. SZW however delivered the wrong one to my home. How difficult can it be to send the correct one?! The serial number was there, the picture, everything! Very annoying…

Resposta da Sub-Zero & Wolf UK
John was extremely helpful and showed me everything and how things worked, great experience

Resposta da Sub-Zero & Wolf UK
Professional staff. Excellent both service and minor administrative problem’s resolution

Resposta da Sub-Zero & Wolf UK
superb and excellent service as expected from a company of this calibre.
Wonderful experience at subzero and wolf with Olivia Burt and the showroom staff. We will come back again definitely. Roza & Zryan
Absolutely fantastic afternoon learning how to use the appliances and food was excellent so happy we came

Resposta da Sub-Zero & Wolf UK
Potponed appointment to fix my Range three times.
Insurance purchased July 23 - Nearly up for renewal in July 24.
I wont be renewing - Best to ask local guys to service the range.
Over six Months to come out and fix a fryer. Insurance payment for a year is ridiculous - Best to not pay the insurance. They then have an incentive to come and fix it as you will pay for the repair at time of technician fixing.
Re ordered fridge cartridges from the website. Easy to use and arrived next day.

Resposta da Sub-Zero & Wolf UK
John was Very helpful and knowledgeable and answered all our questions.

Resposta da Sub-Zero & Wolf UK
Great personalised experience in a small group. A great birthday experience and very informative

Resposta da Sub-Zero & Wolf UK
John is extremely helpful and knowledgeable. The quality of Subzero fridges is the highest, better than Gaggenau or Miele. The fridge interiors are light and beautiful with high quality glass compared to the cheaper feeling plastic inside competitor fridges. There are many fridge options suitable for every size and design, plus their wine fridges hold the most bottles compared to competitors. For ovens, the Wolf ovens are elegant and have the only larger width steam oven on the market. Definitely recommend for quality, and as mentioned before it has been a pleasure working with John in the Knightsbridge store.

Resposta da Sub-Zero & Wolf UK
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