Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Ver mais

Classificada 1 em 5 estrelas

I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Ver mais

Classificada 5 em 5 estrelas

My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de peças para eletrodomésticos

Escrito pela empresa

About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service.

Great job making sure I had the right parts. And all is working again.

28 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re very glad everything is working again. If you ever need assistance in the future, we’re here to help. We truly appreciate your support.

Classificada 5 em 5 estrelas

Easy order process and they shipped to…

Easy order process and they shipped to Hawaii on time using USPS.

2 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We truly appreciate your support and are glad your order arrived safely and on time. If you ever need parts or assistance in the future, we’ll be more than happy to help.

Classificada 5 em 5 estrelas

Great wolf products

Great wolf products

10 de fevereiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re glad you’re enjoying your Wolf products. We truly appreciate your support and your review.

Classificada 5 em 5 estrelas

quick ship and good parts.

quick ship and good parts.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We’re glad everything arrived quickly and met your expectations. We appreciate your business and hope to assist you again in the future.

Classificada 5 em 5 estrelas

I ordered a motor and fan

I ordered a motor and fan. Whoever reviews the order noticed I ordered the wrong fan for the serial and model number we have. They emailed me back and said they were going to credit the wrong fan and ship the correct fan. That is absolutely great service!

28 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you so much for your kind words! We always double-check orders against the model and serial number to help prevent delays and make sure you receive the correct part the first time. We’re glad we could quickly resolve it for you and truly appreciate your feedback.

Classificada 5 em 5 estrelas

Great service

Great service, fast delivery and all around good experience.

26 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We truly appreciate your support and are glad you had a smooth experience with fast delivery. We’re always here if you need any parts or assistance in the future.

Classificada 5 em 5 estrelas

Accurate and convenient ordering

The ordering was very easy, according to the serial number of the refrigerator. The thing I liked the most was the fact that I ordered a new magnet for the refrigerator door along with a few other parts that needed to be replaced, the company got back to me with a message that the magnet I ordered did not match my refrigerator model and that they would send the correct part at no additional cost.

31 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your thoughtful review! We’re glad the ordering process was easy and that we were able to catch the mismatch and send the correct magnet right away. Ensuring you receive the right part for your model is always our priority. We truly appreciate your trust and support!

Classificada 5 em 5 estrelas

Great knowledgeable team, quick accurate service.

The team made a solid effort to ensure that the part I was requesting was indeed the correct part for my (20 year old) oven. Excellent knowledge and great service. Part arrived in a couple of days and was an exact fit. Thanks!

29 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you so much for your kind words! We’re always happy to double-check parts to make sure everything matches correctly — especially for older units. We’re glad to hear it was an exact fit and that everything is working perfectly again. We truly appreciate your support!

Classificada 5 em 5 estrelas

Fast and accurate processing of the…

Fast and accurate processing of the order. Well protected packaging ensured delivery of item without damage.

26 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re glad to hear your order was processed quickly and arrived safely. We always strive to ensure accurate order handling and secure packaging. If you ever need assistance again, we’re here to help.

Classificada 1 em 5 estrelas

Asked to have a call back twice and…

Asked to have a call back twice and never got one response

26 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback. We’re sorry for the frustration caused.

To clarify for future customers: our support is provided via email, not by phone callbacks. This allows us to properly review order details, model and serial numbers, photos, and part compatibility, and give accurate solutions.

For the fastest assistance, please contact us at support@subzeroparts.com or submit the support request form on our website. Our support team responds to all inquiries within one business day and resolves issues promptly.

We’re always happy to help once a request is received through the proper support channel.

Classificada 5 em 5 estrelas

Easy to find what I needed on the site

Easy to find what I needed on the site. Fast delivery.

25 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the great review! We’re glad the site made it easy to find the exact part you needed, and that delivery was fast. We appreciate your business and look forward to helping again anytime.

Classificada 5 em 5 estrelas

I needed a part for my wolf oven

I needed a part for my wolf oven. It was easy to order and shipped quickly.

25 de janeiro de 2026
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We’re happy we could help you get the Wolf oven part you needed, and that ordering was easy and shipping was quick. We appreciate your business and we’re here anytime you need parts again.

Classificada 5 em 5 estrelas

Excellent service

Excellent service! Quick delivery! Very knowledgeable!

22 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the great review! We’re glad you had a smooth experience and received your order quickly. We really appreciate the kind words about our knowledge and service—happy to help anytime you need parts or guidance again.

Classificada 5 em 5 estrelas

Great communication and very fast order…

Great communication and very fast order processing. The part works perfectly. Highly recommend.

23 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the recommendation! We’re glad the communication and fast processing made the experience smooth, and even happier to hear the part works perfectly. We appreciate your support and are here anytime you need anything else.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Fast response and shipping. Competitive pricing. Highly recommended

13 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the great review! We’re glad you were happy with the fast response, quick shipping, and competitive pricing. We truly appreciate the recommendation and look forward to helping you again anytime you need parts.

Classificada 4 em 5 estrelas

Wolf Range Light Switch

The front panel light switch on our Wolf range failed and would no longer latch. The range was just out of warranty (of course).
Subzero had these in stock, the order was processed timely and the part arrived in a few days.
Took the top of the range apart and installed the new one fairly easily.
The only down side was the obscene cost for what amounts to a very cheap piece of plastic assembly, including the microswitch.
Hence, that was worth a 1 star ding.

15 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thanks for the detailed feedback, Juliet_Jake. We’re glad the part was in stock, shipped quickly, and that the installation went smoothly.

We also understand your frustration with the manufacturer’s pricing. For many Wolf/Sub-Zero components, the retail price is set by the OEM and their distribution structure, and even small assemblies (like a plastic housing with a microswitch) can be surprisingly expensive.

If you’d like, email us at support@subzeroparts.com with your model/serial number and the part number you purchased—we’re happy to double-check that you received the correct OEM part and see if there are any approved alternatives or options that could help on future repairs.

Classificada 5 em 5 estrelas

Highly recommend this company

Highly recommend this company. Easy to work with and fast shipping. Great communication as well.

8 de janeiro de 2026
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the recommendation! We’re glad everything went smoothly and that you found our communication and shipping fast and easy. We truly appreciate your trust.

Classificada 5 em 5 estrelas

Great communication and quick…

Great communication and quick responses. Found the parts we needed and very helpful.

27 de dezembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your kind feedback! We’re happy we could help you find the right parts and respond quickly. Don’t hesitate to reach out anytime you need assistance.

Classificada 5 em 5 estrelas

Excellent service and prompt delivery…

Excellent service and prompt delivery to the UK. Thanks a lot

15 de dezembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We’re glad your order arrived quickly and safely to the UK. We appreciate your business and look forward to helping again.

Classificada 5 em 5 estrelas

Easy to replace door light switch

It was such a pleasure to fix the sub zero myself by replacing the door light switch and saving the money for a service call. Using the wiring diagram and parts diagram on the subzero web site also helped me find the correct part. Was very pleased with the speed of the delivery

12 de dezembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for sharing your experience! We’re happy our diagrams and parts information helped make the repair easy. Great job fixing it yourself!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais