Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Ver mais

Classificada 1 em 5 estrelas

I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Ver mais

Classificada 5 em 5 estrelas

My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de peças para eletrodomésticos

Escrito pela empresa

About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The lights on my 501R burned out

The lights on my 501R burned out. The sub zwero web site identified the correct parts. Order arrived promptly and all 4 bulbs inpristine condition. Such a great product with incredible quality and reliability.

9 de dezembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the detailed feedback! We’re glad the correct parts were identified and delivered promptly, and that everything arrived in perfect condition.

Classificada 5 em 5 estrelas

Incredibly responsive and equally a…

Incredibly responsive and equally a great resource for all things SubZero.

29 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

We really appreciate your feedback! Providing accurate information and responsive support is exactly what we aim for. Thank you for choosing us.

Classificada 1 em 5 estrelas

I should have received my part by now

I should have received my part by now, but I have not and have not received any reason why.

28 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review.

Our customer support team responds to all requests within 24 hours. We did not receive any message from you regarding this order, so we were not given the opportunity to assist before this review was posted.

Shipping is handled by third-party carriers, and while delays can occur, we always take full responsibility for support and resolution on our end. Reaching out to us directly is always the fastest way to address delivery concerns.

We remain available and ready to help.

Classificada 5 em 5 estrelas

Clear product and order descriptions

Clear product and order descriptions

25 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you! We’re glad the product and order information was clear and helpful. Accurate descriptions are very important to us.

Classificada 5 em 5 estrelas

Genuine parts

Great customer service!

29 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We’re happy you were satisfied with both the genuine parts and our customer service.

Classificada 5 em 5 estrelas

They sent me the right part

They sent me the right part

29 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

That’s great to hear! Thank you for confirming everything was correct. We appreciate your feedback.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, fast shipping.

25 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you! We’re glad the ordering process was easy and shipping was fast. We appreciate your business.

Classificada 5 em 5 estrelas

I added a new gaskets for my subzero…

I added a new gaskets for my subzero refrigerator doors and it was a perfect fit. The instructions were very good also

25 de novembro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re glad to hear the gaskets were a perfect fit and that the instructions were helpful. We appreciate you taking the time to share your experience and are happy we could help get your Sub-Zero back in great shape.

Classificada 5 em 5 estrelas

Customer service was very responsive…

Customer service was very responsive and handled my return efficiently.

11 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re glad we could handle your return efficiently and provide responsive support.

Classificada 5 em 5 estrelas

SZ Freezer door shelves

SZ Freezer door shelves. The serves was exceptional from finding the correct part to keeping me abreast of what was happening.

5 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your kind words! We’re glad we could help you find the correct part and keep you informed throughout the process.

Classificada 5 em 5 estrelas

prompt response to emails

prompt response to emails. order was lost and immediately addressed and replaced by the company.

10 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for sharing your experience! We’re glad we could resolve the issue quickly and make sure you received the correct replacement.

Classificada 5 em 5 estrelas

Straightforward order

Straightforward order, fast shipping
I wish they had a branch and stock in Canada so we wouldn't have to pay high customs fees.

29 de outubro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback and for your order! We’re glad the ordering process was straightforward and shipping was fast. We understand the concern about international duties and truly appreciate the suggestion. We’re always looking for ways to improve service for our international customers.

Classificada 5 em 5 estrelas

Great price and service

They had the part I needed and it was at the lowest price I could find. It arrived promptly and fixed my problem.

7 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the kind words! We’re glad we could offer the part you needed at a great price and get it to you quickly. We appreciate your trust in us.

Classificada 4 em 5 estrelas

Delivery and return went smoothly

7 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your review! We’re happy to hear both the delivery and return process went smoothly. We always aim to make the entire experience as easy as possible for our customers.

Classificada 5 em 5 estrelas

Responsive, communicative and polite service

From the original inquiry about the part to completion all of the communication with the company was perfect. There was a minor shipping issue. I got two packages instead of one. One was an incorrect part and one was the correct part. A pre-paid shipping label was sent as soon as I reported it. I got an apology right away and thanks when I returned it. Incredible in 2025!

3 de novembro de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for such a detailed and thoughtful review! We truly appreciate you sharing your experience. We’re glad our team was able to resolve the shipping issue quickly and make the process easy for you. Your feedback means a lot to us.

Classificada 5 em 5 estrelas

Quick

Quick, accurate accessibility and turn-around time. Loved it!

24 de outubro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you! We’re glad you were happy with the turnaround time and overall experience. We appreciate your support and your review.

Classificada 5 em 5 estrelas

They were very tentative and…

They were very tentative and communicative. It was a good experience

22 de outubro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your feedback! We’re happy to hear you had a positive experience and that our communication met your expectations.

Classificada 5 em 5 estrelas

A wonderful purchase experience

The purchase, correct item and fast delivery made this transaction first rate.

23 de outubro de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the great review! We’re glad everything from the purchase to delivery went smoothly. We appreciate your business.

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