Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I ordered gaskets, and they took a long time to ship. I don't understand why I should pay for express delivery. I decided to return them without opening the box, but they haven't given me any clear an... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bayan T. Senior Customer Care Specialist is certainly outstanding. I enjoyed and appreciated the hard work involved to locate and ship swiftly the parts required to repair my R304 Wolf range... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I plac... Ver mais

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Informações sobre a empresa

  1. Fornecedor de peças para eletrodomésticos

Escrito pela empresa

About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

113 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordering replacement water and inside…

Ordering replacement water and inside air filter was a bit confusing this go around. The first time I ordered just over a year ago was smooth and easily understandable. This time the water filter gave me enough doubt that I needed to send and Email to Subzero to ask which code number was the correct one for my unit. The response was quick and accurate. I now have the replacement parts code numbers written in my instruction manual.

11 de março de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your thoughtful review! We’re glad our team could quickly help clarify the correct part codes. It’s great to hear that you now have everything noted for future use. If you ever need assistance again, don’t hesitate to reach out — we’re always happy to help!

Classificada 5 em 5 estrelas

Perfect fit.

Perfect fit.

23 de maio de 2025
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Resposta da Subzeroparts

We really appreciate your feedback! It’s great to know the part was a perfect fit. Let us know if we can help with anything else in the future!

Classificada 5 em 5 estrelas

Fit As Advertised

Fit as advertised, no problems.

8 de abril de 2025
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Resposta da Subzeroparts

Thank you for your feedback! We’re glad the part fit perfectly and everything went smoothly. Let us know if you need anything else.

Classificada 5 em 5 estrelas

Good service

My part was delivered promptly and I got my older refrigerator ice maker going!

20 de março de 2025
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Resposta da Subzeroparts

Awesome to hear your ice maker is back in action! Thanks for trusting us with your parts order. We’re here if you need anything else.

Classificada 5 em 5 estrelas

Ordered parts for my sub zero side by…

Ordered parts for my sub zero side by side, and they were delivered quickly.

19 de março de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for the kind words! We’re happy the parts arrived quickly and everything went well with your Sub-Zero. Let us know if we can help again!

Classificada 5 em 5 estrelas

We ordered a new compressor

We ordered a new compressor, and realized we needed an updated part. We returned the compressor in the box it arrived in (unopened), and contacted the company. Vincent asked for pictures, and then initiated the return. Return and refund was seamless, and appreciate their understanding and support. We are very satisfied with Subzeroparts.

28 de abril de 2025
Opinião espontânea
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you so much for your thoughtful review! We’re happy to hear that Vincent was able to assist you quickly and that the return process was smooth. Your satisfaction means a lot to us, and we’re always here to help if you need anything in the future. Thanks again for choosing Subzeroparts!

Classificada 1 em 5 estrelas

The shipping box was severely damaged and packed with little to no protection.

I ordered the Sub-Zero PKG DISP CNTRL PANEL Part Number 7002944 for my refrigerator and the package was heavily damaged upon receipt. The delicate electronic display was packed with little to no protection such as bubble wrap, etc. Furthermore, there was no indication on the box that it contained a delicate electronic component. I expect more care especially for a $350 part.

7 de abril de 2025
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Resposta da Subzeroparts

Dear James,

Thank you for your feedback.
We sincerely apologize for the condition in which your package arrived.

Please rest assured that your part was shipped in its original factory-sealed Sub-Zero packaging and with Priority Mail service for faster delivery.
We understand that delicate components deserve extra protection, and we are working to improve our packaging methods even further.

Your satisfaction is very important to us.
If you have any further concerns or if you need assistance with this part, please contact us at info@subzeroparts.com.
We will be happy to assist you.

Thank you again for helping us improve our service.

— Subzeroparts Team

Classificada 5 em 5 estrelas

Great quality--very expensive- but no…

Great quality--very expensive- but no other options

26 de abril de 2025
logótipo da Subzeroparts

Resposta da Subzeroparts

Thank you for your positive feedback!
We are happy to hear that you are satisfied with the quality of your Sub-Zero part.
We appreciate your trust in Subzeroparts and look forward to serving you again!

— Subzeroparts Team

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