From start to finish, that’s from ordering to delivery to building to using , mark was at the end of an email/call to talk through any bits I didn’t quite understand, The supa heater itself, wow wh... Ver mais
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From start to finish, that’s from ordering to delivery to building to using , mark was at the end of an email/call to talk through any bits I didn’t quite understand, The supa heater itself, wow wh... Ver mais
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I’m so blown away with my Supa spa heater that I just bought my second one! We have tree properties with quirky outdoor baths and these are so perfect for us and actually any hot tubs! I’m totally aga... Ver mais
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The Supa heater is an absolute game changer when it comes to heating my Lazy-Spa Miami. My Supa heater is the new version that connects directly to the inlet and outlet pipes on the lazy-spa.... Ver mais
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A fantastic well engineered piece of kit , perfect for heating our hot tub when we want to use it usually unplanned. Customer service is second to none , I had a small gas connection issue , which ma... Ver mais
A empresa respondeu
We’re passionate about innovation and our water heater is the first of a range of innovative products designed to live up to its name: SUPA. Formed by engineers, product designers and creatives, with over 100 years of combined experience, SUPA is all about doing better: designing and delivering better product solutions with better overall performance to get a job done better overall. Purchasing from SUPA means you take as much care about what you buy as we do. We work with some of the best suppliers to develop products that fit the exact purpose and needs of our customers. We’re not “off the shelf” type engineers and designers, and because of this, every component we include is tested, tested, and then tested some more, so we can be sure that you’re getting value in performance and over time. Our products are designed to work every time, but if something should go wrong, we’ve made sure our products are easy to repair and where needed also be recyclable so that you can keep them ticking for longer. Where practical and possible, we will do all we can with every product we create to fulfil this ambition in helping to protect our future. And finally, we put safety first. We place great importance on the safety of our products and ensure full compliance with the latest CE and UKCA legislation, even that implemented by the UK government post-Brexit. The founders have a combined 100 years working with the world’s largest and most respected retailers, driving a knowledge of safety management and design that we believe matches the very best available.
Jactin House, 24 Hood Street, Ancoats Urban Village, M4 6WX, Manchester, Reino Unido
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OMG what an amazing piece of kit , my initial purchase was for the SUPA HEATER which i used to heat my lay z spa, these supa heaters give a whole new meaning to next level high quality well engineered easy to setup hot tub heating which heats the water from cold to 40° in approx 1hr making them very cost effective, we then without fail sold my heater to purchase the new SUPA TUB which has its dedicated heater where it keeps a constant water temperature set by myself, the quality of the tub is of the highest level with its hard top and dedicated lifetime filter you won't find a better package without spending in excess of 10k and even the more expensive tubs don't keep water temperature at the preset level once you start using it, just to add to this amazing product the customer service from mark and shelley is also out of the top drawer always there to help no matter what time of day and their advice is a welcome addition to my whole experience from initial purchase to final setup and if i could give 10 stars i 100%would have , so if your in the market for the purchase of a new hot tub look no further than SUPA HEATER AND SUPA TUB

Resposta da SUPA Products Ltd.
Fantastic piece of kit I’ve got a 5 seater hot tub and within the hour in mode 2 it filled and heated the water , when reheating the water a couple of days later in mode 1 it reheated the water in less than 30 mins , still getting used to using it as I’d set it to heat to 40 degrees but when filled up my hot tub said the water was at 38 degrees which don’t get me wrong is hot enough but what a brilliant unit going to save me loads of money so should pay for itself quicker than I thought highly recommended

Resposta da SUPA Products Ltd.
great service arrived in no time at all and the filter seems to be working a treat.

Resposta da SUPA Products Ltd.
Supaheater does exactly what it says in the advert. It heated my hot tub from cold in less than an hour. I then used a thermal cover overnight and the supaheater got the hot tub warm in even less time in the morning. A great product.

Resposta da SUPA Products Ltd.
Supa heater is an excellent product, does exactly what it says on the tin! It's very well made and easy to assemble. Mark is so supportive probably the best customer service ever.

Resposta da SUPA Products Ltd.
I'm not one to write reviews but after my experience with supa I couldn't help myself, I bought the supa hot tub which has been fantastic and really well made, the supa heater is an amazing bit of kit and really is as fast as they claim on the website, I had a minor issue and after an email I had a call from Mark and he sorted it out straight away. Customer service is second to none and the product itself is flawless!

Resposta da SUPA Products Ltd.
Fantastic customer service on the end of the phone and via videos. Lid was damaged on receipt, they are sending a new one to replace it. Very easy to use once you get the hang of it. The speed of heating up the water is phenomenal!

Resposta da SUPA Products Ltd.
Very satisfied with the Supaheater,excellent and saves an awful lot of work

Resposta da SUPA Products Ltd.
Sadly I have had nothing but problems with the filter. I have been getting an error message ever single day since using it. I never got this before. I'm not sure if it is affecting the air flow but it keeps triggering the E02 error message. I've had to stop using it and will look to try and send it back for a refund.

Resposta da SUPA Products Ltd.
The filter is made of very poor quality. The internal metal mesh broke the second time I've washed it and the water isn't much better clean that using normal Lay-Z-Spa filter. Huge disappointment.

Resposta da SUPA Products Ltd.
The heater was dispatched very quickly, it was delayed a few days due to the festive period but that's not the fault of the supplier. I emailed them with a query and received a response very quickly.
Having unpacked the heater i found the instructions lacked definition in the pictures but still easy to follow and quite enjoyable - I'm weird like that! 😆
Putting the heater into use, it heated my 1500L hot tub from 10° to 40°C in a less than 2 hours.
I'm very pleased with this purchase, seems to be really well constructed and work extremely well. You get what you pay for!

Resposta da SUPA Products Ltd.
Great hot tub, heater is a game changer heats up really quickly and keeps the temperature constant for as long as you want when you're in the tub the hot tub comfortably accommodates four people. Customer satisfaction is top of Mark the owners list and he is very helpful with an queries or questions, would definitely recommend.

Resposta da SUPA Products Ltd.
Only rated as 4 star as not used yet. Construction looks solid though.

Resposta da SUPA Products Ltd.
So I’ve had the superduper heater for some time now , it arrived complete and had to build the heater but it was quite quick and easy to do. No support calls needed. I was impressed by the time it took to heat my large 6 people hot tub, about 50 mins in mode one and it was cold outside the only think I noticed was it stopped at 39c but it just ran the heater in mode 2 to nudge the temp up rather than wait an hour for the electric heater. Quick to connect and store and comes with a cool cover as well. If you have a hot tub and want to use it on demand (by the wife) 10 mins to setup 50 mins to heat and your in. Definitely would recommend it if you’re a regular user .

Resposta da SUPA Products Ltd.
Purchased my Supaheater in January for a Lazy-spa inflatable hot tub. Whilst some people might be looking at saving money, based on the way I use my hot tub which is usually once a week throughout the year weather permitting and I don't run the electric heater during the non-use period it will take a couple of years to recoup the cost so is it worth it?
Oh yes, with out a doubt it's more than worth it for the convenience. No longer do I have to turn my hot tub on on a Thursday night before bed in order to use it on Friday evening, assuming the weather plays ball on Friday.
With the supa heater I just pop the two hoses from the heater in to the hot tub, connect the gas (these are all push fit fixings so really easy to do) and in under an hour it has gone from 20 degrees to 39 degrees. No waiting, no worrying about the weather. Anytime my wife and I want to use the hot tub we can be in it in under an hour. We have already increased our hot tub use because of it. Honestly one of the best things I have bought (and 12 months interest free as well so didn't have to stump up the cash all in one go).
Cleaning the hot tub is also quicker as you can heat the water from scratch (about 8 degrees last time I cleaned it) and have it at 39% in an hour and 20 mins. Just get one, you won't regret it.

Resposta da SUPA Products Ltd.
Some times you see advertisements and it's not as it seems but this was great heated my hot tub in 45 minutes rather than a 2 day's was well chuffed considering the cold weather we've had

Resposta da SUPA Products Ltd.
what can i say about this well one word fantastic .if you want to save money and love your hot tub then what are you waiting for go online and get one because you wont be dissapointed .i had the cover missing rang up and not a problem one was sent lynden

Resposta da SUPA Products Ltd.
Purchased the SUPA heater for my hot tub last Friday so we could avoid huge electric bills and I have to say it has been a game changer. So easy to set up and go. The tub is ready for use within 40 minutes with no effort.
The build quality is outstanding and the ease of use is excellent. It’s a plug and go piece of kit. Mark from SUPA is always at hand to answer any questions you may have. Every email had an immediate response.
Buy this product with complete confidence and enjoy your hot tub experience at a fraction of the cost. It’s perfect in every way.

Resposta da SUPA Products Ltd.

Resposta da SUPA Products Ltd.
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