Superchips Opiniões 

2075
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had Michael from Superchips re-map my F87 M2 last week. He did a very thorough, professional job . He was punctual and informative throughout the whole process from arranging a time to call to my... Ver mais

Classificada 5 em 5 estrelas

Sorry a bit late to the review. My car a Suzuki Swift Sport Hybrid was remapped 26th June 2026. The car now feels at the same level as the Fiesta ST which is where all the testers and reviewers hop... Ver mais

Classificada 1 em 5 estrelas

I wish I read the reviews… I booked in for a stage 1 remap. No issues with the car ready for the remap. 30 minutes later, engineer says to me I cannot do it because I can’t get one of the plugs off fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am extremely satisfied with Superchips. Even though I couldn't be at home, technician Michael remapped the engine and gearbox of my Alfa Romeo perfectly. The car drives much better, the gearbox shif... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Tuning automóvel

Escrito pela empresa

Established in 1977, Superchips is a British company specialising in ECU remapping and supplies files all over the world.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Respondeu a 70% das suas opiniões negativas

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4,5

Todas as opiniões

(2075)

70 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Pretty annoyed

Pretty annoyed - booked an "available" slot for ECU mobile tune - paid in full on website (processed immediatley) arranged time off work to be at home. Got a text the next day from the engineer to say "sorry, fully booked that day, will have to come a week later" not convenient for me so called to get a refund, will apparently take up to 12 days. Why have an online booking calendar if it isn't live?

3 de abril de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Hello, Customer.

Thank you for the review.

We offer an online booking system for customers to book dates for their map. it is live and counts 4 jobs max per day per fitter.

However since we cover almost the entirety of the UK, the technicians can sometimes have bookings in the same day you selected that could be 3-4 hours away. This is not possible to do. So we kindly let you know that we are unable to get to you on this date and offer you the next closest slot we have in your area.

Were sorry you felt the need to leave this review however, if you would like to rebook for the map to be done, please let us know and we can get you in at a discounted rate.

Thank you,
Superchips

Classificada 5 em 5 estrelas

Worth it

I ordered carbon cleaning and remapping for my old Honda. Increased mpg, much better low-end torque, smoother idling. Well worth the cost.

27 de março de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Hello,

Thank you for the kind words!

Let us know if you need anything else

Classificada 5 em 5 estrelas

Another excellent map

Another excellent service received by this superb company.

Communication was very clear and simple SMS updates.

Performance of remap is very noticeable and enhanced response times in the acceleration department.

Michael the engineer was professional and efficient 10/10.

Bonus 60% march sale.

17 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

4.4 Diesel vs 5.0 Supercharged Range Rover

I have just had my 2019 Range Rover Sport Autobiography 4.4 SDV remapped by Superchips.

Simon attended and was very helpful, allowing me to watch all the proceedings. He explained why they won't upload via the OBD port (safer to interface directly with the ECU).
He hooked up a diagnostic to OBD to check engine health first, soot levels in DPF and any fault codes.
Then after warming the engine, he connected his laptop to the appropriate pins on the ECU which was fortunately very accecssible.

The current map was downloaded from the car and sent to the office. As it is a well known map it was checked for consistency (fingerprinted) to ensure it was the OEM one and not another custom map, then a Stage 1 map was returned which was uploaded to the car. This all happened in less than 5m.

Simon informed me that the Stage 1 has been designed to work within the tolerance of the vehicle, increasing torque from 700nm to 821 and bhp from 335 to 389. I was interested in how close to tolerance this was to the ZF gearbox as its rated for 700nm.

Simons view was this is within the tolerance for the gearbox and there have been no reports of early failures with it. He also explained that they could go for more extreme maps but then you start decreasing reliability although you do get a lot more turbo whistle and wastegate chatter.
Im happy without this!

So how does it drive? It feels very much like my previous L320 5.0 Supercharged Range Rover Sport but still returning sensible mpg. The pull from 30-100mph is frankly laughable and lots of fun. I will only use the full potential occasionally but it’s nice to know you can (almost) keep up with the SC when you come across it.

As Superchips have a half price offer on in Feb it was an easy decision...

25 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rubbish...advertise a special deal so…

Rubbish...advertise a special deal so booked then send me a message saying they can't do my car due to the protocols used by the manufacturer which was rubbish. I went elsewhere who did it no problem. Don't waste your time.

5 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had my Audi remapped

I had my Audi remapped, carbon cleaned with safe launch yesterday (24/03/2025) by James.
He was polite, quick and very professional. He kept me updated on the time he would arrive and sorted out an admin issue the day before he attended. My car runs extremely well with no issues. The difference between stock and stage 1 on my Audi was amazing. I would highly recommend!! Thank you Superchips

24 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

What a load of Shite

What a load of Shite. Had my Jeep Grand Cherokee remapped by these snappers. Then had constant issues and EML’s coming on. Had the vehicle taken to a Jeep main dealer for some diag into the issues. Was told it was all caused by the remap. Contacted Superchips directly to get the issues resolved, I was then told I’d have to pay £90 call out fee and this wouldn’t be refunded if the problems where caused by their remap. AWFUL service. never again. what a joke.

19 de fevereiro de 2025
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logótipo da Superchips

Resposta da Superchips

Dear Mr Terris.

Thank you for your review - you're right - it is a load of shite! Let's look at the facts here shall we?

Your vehicle was mapped in December which also included an EGR and DPF software delete. You signed 2 legal disclaimers that stated you understood our reasoning that a) your vehicle wasn't suitable for a remap due to the extremely high mileage and b) that the EGR and DPF software makes it illegal for use on the road and is now for off-road use only.

The £90 callout is payable due to the fact it is outside our 14 day FOC return period which is clearly stated in our T&Cs.

It seems that you may have misunderstood our conversation on the phone yesterday as we explained that you pay £90 for the slot for us to attend the vehicle (which is perfectly normal) and if the map is faulty then of course the £90 would be refunded. If your vehicle is at fault, then we would inform you of any issues we find and the £90 wouldn't be refunded.

Can you let us know whether or not you would like us to book you an appointment?

Classificada 5 em 5 estrelas

This is my first experience of Superchips-Excellent!

This is my first experience of Superchips to provide a remap. Simon contacted me right from the initial order to keep me informed of the plan and the service. Simon arrived exactly on time and impressed me with his knowledge, courtesy and professionalism. I’m extremely impressed with the car’s performance increase and driveability and will certainly recommend Simon and Superchips from now on.

18 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I am responding to my post...

I am responding to my post from February 1st and superchips' response from February 3rd. I sent you a message via the form on your website on February 3rd. And what happened? Nothing. Go to hell. You can't even tell if it's your fault or Alientech's fault. And the effort to find a solution? None. Money down the drain.

Edit 17.2.2025
I never wrote anything aggressive except "Go to hell" now. And why didn't you answer?
I always did what Ritchie Kempthorne wrote to me (even if the local Ford specialist told me that it was nonsense). I also described to him the timeline and description of the events when trying to write the remap. He did not answer my questions further. He only wrote that I could return the product. When I asked if you (or Alientech) were able to solve the problem, I never received an answer. The problem is not that the ignition would turn off. The problem is that the SW of powergate is not able to keep the dashboard alive. Until now I have been very patient. It cost a lot of money and I have nothing from it and your reaction surprised me quite a bit. I didn't want to return the Powergate, I was hoping you would solve the problem. I hope nothing like this happens to me again...

15 de fevereiro de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Ondrej. We sent you an email as mentioned in our response below. You chose to ignore this and on looking now, you then used our enquiries page on our website and left a enquiry but with an aggressive statement not a question. You didn't contact us directly on any of the emails we had already had contact with you on.

It is neither ours, nor Alientech's fault. Our support team spent a lot of time with you attempting to talk you through the use of the Powergate but no matter how hard we tried, we seemed to be unable to communicate effectively with you.

We did explain, quite explicitly and for quite a long time that it was of utmost importance that you keep the ignition on, on your vehicle, for the device to work. However, we understand that this didn't happen.

Despite this being a) outside of our returns policy and b) user error, we agreed to refund you for the device if it was returned, but unfortunately it wasn't.

We now consider the matter closed.

Classificada 5 em 5 estrelas

Great service

Great service, professional friendly and knowledgeable. All good I would certainly recommend!

31 de janeiro de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Thanks for the 5* review! Let us know if you need anything else doing and well be happy to help.

Classificada 5 em 5 estrelas

Mercedes A200d amg Stage 1 Remap

Perfect results.
Stage one remap on my Mercedes A200d AMG. Throttle response much better even in economy mode. Very happy, well worth £225. The car was running at 134bhp it's now 170bhp. Torque was at 337 (Nm) is now 433 (Nm).
I would highly recommend getting it done you can definitely feel the difference in both BHP and Torque.
Thank you Simon on an amazing job.

Update:-14-02-2025
Just over a week now and car is driving a lot better and smoother. My mpg has also risen and is still rising.
I,m very happy with the result's.

5 de fevereiro de 2025
Opinião espontânea
logótipo da Superchips

Resposta da Superchips

Thanks for the great review. We are happy you are pleased with the vehicle. Let us know if you need anything else doing and well be happy to come back!

Classificada 5 em 5 estrelas

Mercedes C250 CDI upgrade

Perfect results. Stage one remap on a C250 CDI, now pulls like a train but still very calm around town. Throttle response much better even in economy mode. Very happy, well worth £225 thanks Simon!

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Liam attended on time

Liam attended on time, was very professional and did an amazing 🤩 job !!
The results on my Audi RSQ3 was unbelievable. My initial thoughts that 20% more BHP and Torque isn’t that much BUT WOW WOW WOW. In each mode it’s incredible. I now have a big smile on my face and a car that can pull my foreskin back for me !!
10/10

16 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Simon from Superchips was great!

Fantastic service from Simon. He let me know the day before the appointment what time he would be with me and arrived promptly at agreed time. Very helpful and informative when completing the remap for me. I would definitely look to use Simon and Superchips again.

7 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Micheal from Superchips was great

Micheal from Superchips was great. On time and professional.
The tune is amazing- fully loaded with 4 adults and luggage it performed as if empty.
When empty and there is power and revs to overtake.

2 de janeiro de 2025
Opinião espontânea

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