The renewal process was easy. Instructions were clear. Although I did not take advantage of all the optional choices offered at this time it is good to know and I go back and add ESA harnesses and th... Ver mais
A empresa respondeu
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The documents were delivered fast. Everything was handled professionally and I didn’t feel judged. Now me and my support animal have the freedom to go together wherever I need to go.
A empresa respondeu
Needed a ESA letter for my apartment complex and was able to fill out the application. The same day I received my approval. Yay! Thanks guys!
A empresa respondeu
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different envirom... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Informações de contacto
78 SW 7th St, 33130, Miami, Estados Unidos da América
- 855-700-7387
- info@supportpets.com
- supportpets.com
4,6
Excelente
2 mil opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Support Pets
Awesome! Thank you so much for your review and support!
We're always here for you
Count on us
Resposta da Support Pets
Thank you for your feedback, Aubrey! We’re happy to hear the process was fast and smooth for you.
Thanks for trusting and choosing us!
Amazing
Having a Rottweiler and living In an apartment is not easy what so ever. Everywhere denied us before we registered him with support pets. They have been super helpful the whole time! I don’t know what I’d do without my dog with me. He’s my everything and I’m very happy that I could bring him with me wherever we go.
19 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you so much for sharing your experience, Cameron! We understand how challenging it can be with certain breed restrictions, and we’re truly glad we could help make things easier for you and your ESA!
Thanks for trusting and choosing us
Resposta da Support Pets
Awesome! That's exactly what we aim for.
Enjoy the best of life with your ESA
Thanks for trusting and choosing us
Exceptional service!
18 de março de 2026
Opinião espontânea
Resposta da Support Pets
Awesome! Thank you so much for your review and support, Manny!
It is our pleasure to serve
Everything was simple and easy
Everything was simple and easy. I like the how smooth everything was. Thank you for your time and help. Greatly appreciated.
16 de março de 2026
Opinião espontânea
Resposta da Support Pets
It is our pleasure, Breann!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Resposta da Support Pets
Awesome! That's exactly what we aim for: A fast, easy and hassle-free service!
Enjoy every minute with your ESA
Thanks for trusting and choosing us!
Fast and easy!
13 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for your review! We’re glad to hear the process was fast and easy for you. That's what we aim for.
We truly appreciate your support
We simple experience no issues with…
We simple experience no issues with processing payment or receiving documents.
14 de março de 2026
Opinião espontânea
Resposta da Support Pets
Hi Melanie! Thank you for sharing your experience! We’re happy to hear that the process went smoothly and that you had no issues with payment or receiving your documents. We appreciate your feedback and your trust in Support Pets.
Convenient
Convenient, expedient, and reasonably priced for the service
13 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for your feedback and support! We’re glad you found the service convenient, efficient, and reasonably priced. We truly appreciate your support and are always here if you need assistance. Count on us
Iam having trouble with my phone can I…
Iam having trouble with my phone can I get hard copy sent in the mail please.
15 de março de 2026
Opinião espontânea
Resposta da Support Pets
Hi there, Tina! Thanks for your review and support
Please contact our support team with your order details and we’ll be happy to review your account and guide you through the available options. Our team will gladly assist you in finding the best solution.
Send an e-mail to info@supportpets.com
Or click the "chat" on our website.
Count on us
I have been with you for several years…
I have been with you for several years and have never had a problem
12 de março de 2026
Opinião espontânea
Resposta da Support Pets
Hi Lisa! Thank you for being with us for several years and for sharing your experience! We truly appreciate your continued trust and are glad to hear everything has gone smoothly for you.
It is a pleasure to serve and you can always count on us
Support pets makes it easy to renew…
Support pets makes it easy to renew your esa. Wish it didn't cost so much, however. Thats why i almost let it expire this time. But having my girl with me truely reduces my stress in different enviroments. I really like this company. only just an email away in case i have questions, Thank you Support pets for all you do.
13 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for your review! We’re glad to hear the renewal process was easy and that your ESA continues to make such a positive difference in your life. We truly appreciate your kind words and your continued trust in Support Pets. If you ever have any questions, our team is always just an email away and happy to assist. Count on us
Good and easy
13 de março de 2026
Opinião espontânea
Resposta da Support Pets
Hi Camila,
Thank you for your review! We’re glad to hear the process was good and easy for you. We truly appreciate your support and are here if you ever need any assistance.
Please respond to sandstone apts…
Please respond to sandstone apts request for verification of ESA.
13 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for bringing this to our attention. Please contact our support team with your order email and the request details and we’ll be happy to review it and assist with the verification as soon as possible.
Our team is here to help make the process smooth for you. Count on us
Quick and easy process!
11 de março de 2026
Opinião espontânea
Resposta da Support Pets
Awesome! We are glad that our efforts have met your expectations!
It is a pleasure to serve. Thanks for trusting and choosing us
Went good lots of info and support!
Went good lots of info and support!
12 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for your feedback! We’re glad to hear your experience went well and that you found the information and support helpful. We truly appreciate your support and are always here if you need any assistance in the future.
Very easy to follow and sign up
Very easy to follow and sign up. Quick responses and documents were provided very quickly.
10 de março de 2026
Opinião espontânea
Resposta da Support Pets
Awesome! Thank you so much for your feedback and support
You can always count on us
This company has no authority to…
This company has no authority to certify your dog
AND
They are now charging my credit card account monthly with no authorization by me to do so
11 de março de 2026
Opinião espontânea
Resposta da Support Pets
Thank you for your comment. We would like to clarify a few points.
Our service connects customers with licensed healthcare professionals who evaluate and issue Emotional Support Animal (ESA) documentation in accordance with applicable federal housing guidelines. These documents have been successfully used by thousands of individuals across the United States for housing accommodation requests.
Regarding the billing claim, we do not offer any item or service that charges monthly. All purchases on our platform require customers to complete our questionnaire, receive approval, and then proceed to checkout by voluntarily providing their payment information.
We previously reached out requesting the reviewer’s full name, email address, phone number, and order details so we could properly investigate the situation, but we did not receive a response.
As a result, we were unable to locate any account or order matching this review.
If you believe there has been an error, please contact our support team with the requested information and we will gladly investigate and provide a resolution. Our goal is always to assist customers and address any concerns promptly.
Count on us
It was quick and easy
It was quick and easy. Thank you for helping me with my emotional pet certificate. Now she can go everywhere with me.
7 de março de 2026
Opinião espontânea
Resposta da Support Pets
It is our pleasure to serve, Debbie! Thank you so much for your trust and support
Enjoy the best of life with your ESA
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