The Infinity Knot Necklace and Chain were just what I needed to complete my Wife's Anniversary presents. Though the knot was lovely, what made it extra special was the pre-printed message in the box... Ver mais
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Leia as opiniões dos outros
A gift for our granddaughter as she was going into hospital for an operation a bit smaller than expected but Abbie liked it delivered quickly. Thought it would have been engraved with granddaughter bu... Ver mais
First purchase from this company & I couldn't be happier. The necklace is beautiful,lovely package & the words fantastic, my daughter loved it as it was a birthday gift. Very prompt delivery. Very Ha... Ver mais
"Proposed to my girlfriend at Old Faithful in Yellowstone, the perfect place with the perfect betrothal lovers knot necklace. Furthermore, the necklace box was of such lovely quality, the bright ligh... Ver mais
A empresa respondeu
Informações sobre a empresa
- Ourivesaria
- também em
- Designer de jóias
- Fabricante de joalharia
- Joalharia personalizada
- Loja de lembranças
- Reparação de jóias
Escrito pela empresa
At Talia-Rae, we believe jewellery should do more than simply look beautiful it should mean something. As a family-run brand, we create handcrafted pieces that carry emotion, connection, and purpose. Every item is thoughtfully designed with love and made to celebrate you, your story, and the people who matter most in your life. We operate with trust, dedication, and a genuine passion for our craft. From careful material selection to strict quality control, each piece is made to last and designed to make you feel confident, elegant, and connected. Whether you’re gifting a loved one or treating yourself, our mission is to bring people together through meaningful jewellery that resonates. Why Customers Choose Talia-Rae • Fast and reliable global delivery • 24/7 customer support • Transparent pricing with no hidden fees • Experienced and detail-driven craftsmanship • Handcrafted, meaningful jewellery made with care • Strict quality control for every product • Money-back & satisfaction guarantee • A brand built on family values and trust Our Commitment We’re dedicated to offering a luxury experience that is simple, friendly, and deeply personal. From your first visit to the moment your jewellery arrives, we want you to feel valued, understood, and completely satisfied. Thank you for choosing Talia-Rae. We’re excited to be part of your story.
Informações de contacto
Smart Storage Ltd 100, Derby Road, L20 1BP, Liverpool, Reino Unido
- contact@talia-rae.com
- talia-rae.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Recieved a gift from partner for…
Recieved a gift from partner for Christmas.
Unfortunately the item is unstable and would like to return.
Gift arrived on 19th December.
Returns policy is only 14 days, even over Christmas period?
Have tried to contact Talia Rae via email with no response.
Necklace and earrings are unused and still in original packaging however earrings are unable to be returned?
Getting no response and have no idea if I am able to return these items.
Wouldn’t recommend and would never use this site again.

Resposta da Talia Rae
Great service well pleased big thanks
My Wife’s eyes lit up when she opened…
My Wife’s eyes lit up when she opened the box.
Very impressed with the chain and heart thankyou very much.
My daughter loved her necklace
My daughter loved her necklace, the words written in the presentation case brought tears to her eyes.
The order process and delivery were good and the presentation/gift bag was a nice finishing touch to the gift.
Has been trying to get in touch with…
I have been trying to get in touch with Talia-Rae customer service team for nearly a week now. Send emails, followed the instructions on there website and no response. I am trying to change jewellery over or get a refund and after numerous emails- no response.

Resposta da Talia Rae
The necklace was lovely and my wife liked it
The necklace was lovely and my wife liked it, the only thing that lets it down is the clasp, it is so small that it is difficult to put on, you have not allowed for people who have fingers that difficult to open and close the clasp
Spot on
Excellent service ordered easily online and received purchased virtually the next day
The quality of my item and the service The auWhat made our experience was how…
What made our experience was how quickly I received my item and the quality of the product I would definitely recommend them thank you wife loved it
Great customer service, great product.
Great customer service, quick despatch and tracking. Beautiful product. I bought the infinity knot with matching earrings for my wife this Xmas. We've had a tough year so wanted to give her a personal gift. Great communication, quick updates and tracking. I was doubled billed which was down to my bank rejecting the first payment so reordered but two payments were taken (not Talia-raes fault) however they sent an immediate reimbursement and replied immediately to my emails. If only other companies had such personal customer focus. Thank you.
Lovely end product
Lovely end product, delivery could have been managed better, but overall very satisfied
The necklace is lovely
The necklace is lovely, however, what was really disappointing was the fact that the delivery driver decided to leave the parcel in my food waste bin on top of food waste which soaked into the packaging, luckily it hadn’t gone all the way through, parcel could have been put through the letter box as it was big enough

Resposta da Talia Rae
An addition to my wife’s jewellery collection!
I had to hold it back several days until today - my wife’s birthday! She loved it, from the moment she opened the box, and she read through the card, and the sentiments on it. It made her laugh, which is always good to hear, especially with the events of the last year. Only one unfortunate circumstance: somehow the chain had become badly knotted in the packaging/transit, and she had to spend several minutes disentangling it, but that’s only a (very) minor observation. Thank you for your fine work.
This lovely necklace arrived on date…
This lovely necklace arrived on date specified and looks so nice , it is a surprise Christmas gift for my wife so I’ll return to update the review on her response but so far I’m really happy with the product
Great quality and timely delivery
Great quality and timely delivery. Customer support was fast and efficient and I had no issues getting in touch with them. I bought a necklace as a gift and was extremely satisfied

Resposta da Talia Rae
"It's for my wife's birthday in…
"It's for my wife's birthday in November and when you buy stuff on line you worry it won't come in time but it was so quick and easy to order and to track was good and the item was received in 4 days really quick and efficient service thank you"

Resposta da Talia Rae

Resposta da Talia Rae

Resposta da Talia Rae
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