Taskrabbit Delivery (formally Dolly) Opiniões 

4495
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I received my IKEA cabinets right on time. The delivery crew was very polite and handled everything with great care—they were super respectful of my new floors and carried all the boxes without using... Ver mais

Classificada 3 em 5 estrelas

The crew was a little earlier than the agreed upon delivery window which surprised me since I wasn't home yet. They did wait about 10 minutes for me to get home. Product was delivered and installed;... Ver mais

Classificada 5 em 5 estrelas

Excellent communication. Driver was early and was highly knowledgeable about securing a fragile mirror for safe transport. Whole transaction was fairly priced and a breeze to schedule. Dolly is my go-... Ver mais

Classificada 1 em 5 estrelas

1. Two helpers requested but only 1 helper showed up 2. Helper was ~3 hours late to drop off time 3. Helper did not properly communicate arrival time. Once stated a 10 min ETA but didn't arrive fo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de entrega
  2. Empresa de mudanças
  3. Serviço de correio expresso e entrega

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(4495)

2592 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Was not satisfied with the price in the…

Was not satisfied with the price in the end.

21 de setembro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Classificada 3 em 5 estrelas

The delivery itself was great

The delivery itself was great, but the delivery PERSON didn't even say hello nor did he look at me. He was more interested in taking a picture of my delivery and seemed not to notice I was standing there. i said thank you and he just walked out and never said a word

20 de setembro de 2026
Classificada 1 em 5 estrelas

I have asked for a reduction in the…

I have asked for a reduction in the amount that I paid ($250) because the truck they sent which was a box truck was too small to fit the Dresser in. I had to use my own truck to haul it, the workers helped me load and unload, so I should only have to pay for their time not the amount for the truck. I have sent this request in on Monday and no one as of today, 9/23 has responded.

20 de setembro de 2026
Classificada 1 em 5 estrelas

they charged me twice because they were…

they charged me twice because they were not integrated with IKEA. The person who called me about it did not speak English; this is America. And could not resolve this dilemma. Instead of an easy experience, it was very nerve-wracking

19 de setembro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Classificada 4 em 5 estrelas

Furniture move

They were supposed to be there between 5:30 and 6:00pm. They were a good 2 hours late getting to the first stop. They did communicate well about running late. It was disappointing that I had to reschedule some things because of this.
The guys were very nice and very careful moving the pieces into the house.

17 de setembro de 2026
Classificada 1 em 5 estrelas

One large item of my total delivery was…

One large item of my total delivery was damaged. The delivery team improperly mishandled placing the item in their delivery truck and by doing that it recieved ...significant impact damage . That item had to be reordered . The delivery team was also 1.5 hours + late in delivering my items . There was a lack of real accountability and poor communication with the delivery team about what actually happened and how to resolve our damaged item . The delivery team was not rude or necessarily unprofessional..the way the it was handled was poorly. They seemed to be very much at odds of how to try and resolve the situation because they were not able to promptly contact the delivery company due the entire system being online . I was charged a full delivery amount but only recived 2/3 of my order due rejection of damaged item. Please give your delivery people a way to speak to somebody directly when there is an issue that needs to be resolved promptly . Thank you .

18 de setembro de 2026
Classificada 5 em 5 estrelas

Nour was great

Nour was great! We had to move a number of items from my aunt's home and he made the process stress-free & efficient. I'd recommend him if you have a small move in NYC or northern NJ.

19 de setembro de 2026
Classificada 1 em 5 estrelas

Sub-par service and communication

- Helpers arrived one hour later than agreed start time
- They showed up in a pickup truck when I reserved a cargo van. This caused us to make more trips than originally planned. They told me the van was “in the shop”, however I was not made aware of this until they arrived.
- The helpers could have been more careful with my furniture. Numerous small shelves and handles were dropped while they were moving furniture. I even found a small piece of my bed frame on the stairs outside, meaning the helpers didn’t even notice it fell or didn’t bother to pick it up. Due to the limited space of the pickup truck bed, they had to jam my furniture around, chipping the corners of my bed frame and tv stand!

18 de setembro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

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