Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Ver mais
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Leia as opiniões dos outros
My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.
The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Ver mais
The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Informações de contacto
901 Fifth Avenue Suite 600, 98104, Seattle, Estados Unidos da América
- support@dolly.com
- taskrabbit.com/delivery
4,0
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
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Quick delivery!
The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time.
Ordering the service was a bit complicated, I've been using IKEA delivery services before and in other places around the wrold, and I know the service order can be simplified.
10 de junho de 2026
Two movers stole items
The two movers stole numerous items and I have filed a police report. They were dropping my boxes right and left. They had no regard for my possessions. They complained about how many boxes I had. Then taskrabbit/dolly tried to get more money out of me. Your business sucks!
8 de junho de 2026
The worst app I ever encountered and…
The worst app I ever encountered and never worked at all, what a hassle to get out of my money back not even 100% back!! Their system is to trick people and charge for no service. I would never ever use this app. Do not recommend it. If there is minus star I would
9 de junho de 2026
Quick and Efficient
They showed up in the time sent via text. They quickly removed mattress, box springs, frame and set new bed on bed frame.
9 de junho de 2026
Daniel and Gene were great!
9 de junho de 2026
Our delivery team was professional
Our delivery team was professional, caring, kind, and did an incredible job.
8 de junho de 2026
They were very nice and fast!
6 de junho de 2026
Was quick and easy to setup a delivery…
Was quick and easy to setup a delivery date and time. And did arrive on time.
7 de junho de 2026
Easy delivery service
Easy delivery service. Driver took care with my items and was easy to work with.
7 de junho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Delivery was offloaded to Taskrabbit
Delivery was offloaded to Taskrabbit, who rescheduled and also had incredibly poor communication. I would have been better off saving my money and picking up the items at the store.
7 de junho de 2026
Resposta da Dolly
Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!
Service was great!
6 de junho de 2026
The question is what went right
The question is what went right? There is zero human interaction, without any intelligent problem solving solutions. Very uninspiring experience.
6 de junho de 2026
Resposta da Dolly
Hi Kathy – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!
Delivery review
Delivery review
Everything went smoothly and on time. Our delivery person was a good communicator
4 de junho de 2026
The delivery service was on time
The delivery service was on time; however, some pieces were missing. I think before the delivery team leaves, they should double-check to make sure all pieces are included and accounted for.
The installer arrived but was unable to complete the installation because of the missing pieces. However, he is scheduled to come back, hopefully this week, to finalize the project.
6 de junho de 2026
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