Dolly Opiniões 3745

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Ver mais

Classificada 3 em 5 estrelas

My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.

Classificada 4 em 5 estrelas

The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Ver mais

Classificada 5 em 5 estrelas

The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder t... Ver mais

Informações sobre a empresa

  1. Empresa de mudanças
  2. Serviço de correio expresso e entrega
  3. Serviço de entrega

Escrito pela empresa

Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Damage from delivery

There was a damage caused by the delivery to walls, ceilings, etc. The helpers worked hard but seemed not to have experience with moving a treadmill. I think the damage could have been avoided if there was a little strategizing ahead of time.

3 de junho de 2026
logótipo da Dolly

Resposta da Dolly

Hi Daria,

Thank you for contacting Taskrabbit Support. We know how big of a deal Moving & Delivery can be, so we’ve got an entire team dedicated to these tasks! 

You’ve contacted the main Taskrabbit Support team, but you’ll want to reach our Taskrabbit Delivery team specifically. You can contact them at http://taskrabbit.com/delivery/support, as well as find more information on our Taskrabbit Delivery Help Center (http://delivery-help.taskrabbit.com).

We've shared all the available information regarding your request. Since no further action is needed from our team, we'll close this conversation.

Classificada 5 em 5 estrelas

Dolly delivery service on time…

The Dolly delivery service was on time and exceeded expectations. They delivered the washer and dryer upstairs and even helped us connect them. They didn’t have to do that but it was a very kind courtesy. Thank you!

3 de junho de 2026
Classificada 5 em 5 estrelas

Great moving team!

Easy booking. Great customer support with timely response. The helpers were fantastic, they were efficient, they knew what they were doing and super helpful.

2 de junho de 2026
Classificada 5 em 5 estrelas

Great Service App

I've used Dolly several times and have always had a great experience. Any time I need something moved, I use Dolly.

14 de julho de 2025
Classificada 1 em 5 estrelas

There is no communication and it’s Task…

There is no communication and it’s Task rabbit now

2 de junho de 2026
logótipo da Dolly

Resposta da Dolly

Hi there, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!

Classificada 1 em 5 estrelas

Hice una compra el día 26 de mayo q…

Hice una compra el día 26 de mayo q debía llegar el día 30 de mayo.. Hoy ya es 4 de junio y no he recibido nada y el seguimiento por la página no existe.. Una muy mala experiencia..

26 de maio de 2026
Opinião espontânea
logótipo da Dolly

Resposta da Dolly

Hi Luis - We’re here to help! Please visit the following link to find our full contact details. Our team is available by phone, chat, or email and is eager to assist.
https://support.taskrabbit.com/hc/en-us/articles/210143333-How-Do-I-Contact-Customer-Support-

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