Taskrabbit Delivery (formally Dolly) Opiniões 

4495
•
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I received my IKEA cabinets right on time. The delivery crew was very polite and handled everything with great care—they were super respectful of my new floors and carried all the boxes without using... Ver mais

Classificada 3 em 5 estrelas

The crew was a little earlier than the agreed upon delivery window which surprised me since I wasn't home yet. They did wait about 10 minutes for me to get home. Product was delivered and installed;... Ver mais

Classificada 5 em 5 estrelas

Excellent communication. Driver was early and was highly knowledgeable about securing a fragile mirror for safe transport. Whole transaction was fairly priced and a breeze to schedule. Dolly is my go-... Ver mais

Classificada 1 em 5 estrelas

1. Two helpers requested but only 1 helper showed up 2. Helper was ~3 hours late to drop off time 3. Helper did not properly communicate arrival time. Once stated a 10 min ETA but didn't arrive fo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de entrega
  2. Empresa de mudanças
  3. Serviço de correio expresso e entrega

Sobre Taskrabbit Delivery (formally Dolly)

Escrito pela empresa

Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.

How it works:

  1. Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
  2. Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
  3. Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.

For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(4495)

2592 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Buyer Beware

My bookshelf was damaged I sent a picture of the damage and then they asked for the receipt I sent that as well and I still have not been made whole. This is terrible and it should not take that long. Terrible service never ever again

12 de setembro de 2026
Classificada 1 em 5 estrelas

Stressful + Lack of Support

This was subcontracted to you from Caddy. It was a very confusing process as I was getting messages from both organizations. Plus your messages also referred to Dolly. I had already booked something with Taskrabbit outside of Caddy & it was not clear which delivery I was getting messages about. I kept asking to speak with a representative as everything was time sensitive and I was never instructed how to call. I found a phone # for your support about 4 hrs into the process. Communicating via email was very difficult as we were in the midst of a move and I didn't have access to internet or a computer. I received several notices that the task booked and then not. I received several notices that I needed to take action right away but these did not get sent via text. I was not able to respond quickly via email. It was stressful and upsetting.

11 de setembro de 2026
Classificada 5 em 5 estrelas

Great experience- He called me and we set the date time…

He called me and we set the date time for pick up at a 3rd house for the couch. He was there on time. They packaged everything with wrap and protected the couch properly and even put some cushions in my car too. Very helpful, professional, fast, great cooperation. Made it to my house before me and waited for me however neighbor let them in my house per my request to set up couch until I got there. No problems! Great service thank you!! Totally worth using Carlos!

8 de setembro de 2026
Classificada 1 em 5 estrelas

order came hours late

order came hours late. order delivered to the mailroom not my apartment. the item is something I can't move myself

13 de setembro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi, 

We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Classificada 1 em 5 estrelas

They delivered to the wrong address!

They delivered to the wrong address. It was not even the correct street name. It was not even CLOSE to the correct street spelling. They delivered about 2 miles away. Luckily the people there felt compelled to deliver the items to the correct address-which they had NO trouble finding! I would give a 0 if I could.

13 de setembro de 2026
logótipo da Taskrabbit Delivery (formally Dolly)

Resposta da Taskrabbit Delivery (formally Dolly)

Hi Nancy,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button

Classificada 5 em 5 estrelas

Delivery

The delivery was made fast, delivery crew was very polite, brought everything in with care, it was an amazing experience

10 de setembro de 2026
Classificada 3 em 5 estrelas

Economic but buyer beware.

The helpers were very friendly but they were rough with my furniture/boxes and damaged some items. They also moved at a slow pace. I paid a flat rate so it didn't have an economic impact on me but they mentioned time constraints that didn't align with the pace they were moving at. Overall I would say you get what you pay for. I don't have nice furniture so it's okay that some items were damaged.

12 de setembro de 2026
Classificada 5 em 5 estrelas

Above and Beyond

Great experience! The couch would not fit in the elevator and the delivery team still delivered the couch via stairs where most services would have left it in the lobby.

9 de setembro de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais