Dolly Opiniões 3745

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Ver mais

Classificada 3 em 5 estrelas

My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.

Classificada 4 em 5 estrelas

The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Ver mais

Classificada 5 em 5 estrelas

The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder t... Ver mais

Informações sobre a empresa

  1. Empresa de mudanças
  2. Serviço de correio expresso e entrega
  3. Serviço de entrega

Escrito pela empresa

Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

It would have been nice to know that…

It would have been nice to know that Dolly doesn't exist and that Taskrabbit is the name of the new service. I was expecting Dolly emails and wasn't aware of the namechange so I deleted all my notifications thinking it was a scam as I wasn't expecting Taskrabbit, all the while my delivery was cancelled.

30 de maio de 2026
logótipo da Dolly

Resposta da Dolly

Hello,
Please give us a call at 844-365-5995 so we can assist you further.
Thank you!

Classificada 1 em 5 estrelas

Bad experience

The web client failed twice when I tried to view/edit my task, which made me think it never got scheduled. In reality, it got double-scheduled. So the first one wound up charging me for a no-show, and the second one dinged me 20% when I cancelled it within 48 hours.

Just a bad experience overall. I will not use this service again.

31 de maio de 2026
Classificada 1 em 5 estrelas

I paid for white glove services and…

I paid for white glove services and they left empty boxes in my driveway. Called and they said they would pick up and nothing happened.

31 de maio de 2026
logótipo da Dolly

Resposta da Dolly

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!

Classificada 5 em 5 estrelas

Perry and Oleh were amazing

Perry and Oleh were amazing. They were extremely helpful and efficient and more than accommodating! Wonderful individuals to work with and worked fantastic as a team!

31 de maio de 2026
Classificada 1 em 5 estrelas

For a $150 delivery fee

For a $150 delivery fee, I expected the bed to be set up. It was NOT CLEARLY explained that delivery did not include set up. I feel COMPLETELY RIPPED OFF.

28 de maio de 2026
logótipo da Dolly

Resposta da Dolly

Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!

Classificada 5 em 5 estrelas

I wish I would’ve known about Dolly…

I wish I would’ve known about Dolly years ago when I didn’t buy items from Facebook marketplace or thrift stores because I didn’t have a means to bring it home. It was very easy to set up and the communication was fantastic! Just note that they do not put anything together—they just bring up the pieces.

20 de maio de 2026

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