Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Ver mais
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Leia as opiniões dos outros
My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.
The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Ver mais
The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Informações de contacto
901 Fifth Avenue Suite 600, 98104, Seattle, Estados Unidos da América
- support@dolly.com
- taskrabbit.com/delivery
Pede aos clientes que escrevam opiniões
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My tech guy was awesome!
The delivery itself was great
The delivery itself was great, but the originally scheduled date and time had to be rescheduled because Dolly couldn't find helpers for that day/time.
Cordial and helpful delivery person
Cordial and helpful delivery person, item was delivered undamaged
Scuffed and dented all my walls and…
Scuffed and dented all my walls and scratched multiple pieces of furniture.
Poderá usar IA para responderLer mais
It would have been nice to know that…
It would have been nice to know that Dolly doesn't exist and that Taskrabbit is the name of the new service. I was expecting Dolly emails and wasn't aware of the namechange so I deleted all my notifications thinking it was a scam as I wasn't expecting Taskrabbit, all the while my delivery was cancelled.

Resposta da Dolly
Bad experience
The web client failed twice when I tried to view/edit my task, which made me think it never got scheduled. In reality, it got double-scheduled. So the first one wound up charging me for a no-show, and the second one dinged me 20% when I cancelled it within 48 hours.
Just a bad experience overall. I will not use this service again.
The crew was efficient and careful
The crew was efficient and careful. Great work.
I was notified of the time of their…
I was notified of the time of their arrival, and they were on time. I was pleased with how careful they were in moving my items. They were polite, and professional movers.
Had a super wonderful experience
Had a super wonderful experience. Would book them again
I paid for white glove services and…
I paid for white glove services and they left empty boxes in my driveway. Called and they said they would pick up and nothing happened.

Resposta da Dolly
Perry and Oleh were amazing
Perry and Oleh were amazing. They were extremely helpful and efficient and more than accommodating! Wonderful individuals to work with and worked fantastic as a team!
For a $150 delivery fee
For a $150 delivery fee, I expected the bed to be set up. It was NOT CLEARLY explained that delivery did not include set up. I feel COMPLETELY RIPPED OFF.

Resposta da Dolly
The men who tackled the delivery and…
The men who tackled the delivery and set up were great! They were efficient, skilled, and respectful of the homeowner’s property, accommodating questions and requests.
The price I was charged was more than I…
The price I was charged was more than I was quoted and I was not give an explanation.
I asked for my delivery to be delivered between 12-2pm
I asked for my delivery to be delivered from 12-2pm and it didn’t show up for six hours
Fast and efficient
I wish I would’ve known about Dolly…
I wish I would’ve known about Dolly years ago when I didn’t buy items from Facebook marketplace or thrift stores because I didn’t have a means to bring it home. It was very easy to set up and the communication was fantastic! Just note that they do not put anything together—they just bring up the pieces.
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