Liked the delivery person. Very professional and nice. It was extremely rude of Dolly to send me so many messages telling me to tip him. We always tip and that totally offended us. Tipping is grati... Ver mais
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Leia as opiniões dos outros
My delivery was scheduled for Sunday 6/17. It kept getting canceled. Then rescheduled. Didn't get my delivery until 6/19. Once it got pick up. Everything was fine. The delivery team was GREAT.
The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Ver mais
The men who moved my couch were exemplary in every way. They were intelligent and resourceful. They were strong. They were polite and friendly and on time. The transaction was perfect and a reminder t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Informações de contacto
901 Fifth Avenue Suite 600, 98104, Seattle, Estados Unidos da América
- support@dolly.com
- taskrabbit.com/delivery
4,0
Bom
4 mil opiniões
Pede aos clientes que escrevam opiniões
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excellent service..
excellent service... the delivery person's very.professional and helpful
27 de maio de 2026
Good text and email communications
Good text and email communications, technician arrived on time, installation was expertly completed
27 de maio de 2026
Dustin was wonderful and efficient
Dustin was wonderful and efficient. Very professional and a great communicator.
23 de maio de 2026
It was fast and driver was pleasant
It was fast and driver was pleasant. No complications
26 de maio de 2026
He left the box from the mattress and…
He left the box from the mattress and garbage.
26 de maio de 2026
On time and they communicated when they…
On time and they communicated when they are going to be at the place
26 de maio de 2026
Was charged the incorrect amount
Was charged the incorrect amount, driver didn’t show up with helper so I had to help him move the treadmill and dolly did not honor their agreement pricing with peloton for $155 to remove my treadmill
26 de maio de 2026
Great service but!!!!!…
The guys were great Only disappointment wad the added fee for disposal. That should have been advice before I booked
25 de maio de 2026
Poderá usar IA para responderLer mais
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Resposta da Dolly
Hi there, We can tell this is super frustrating for you and this is not the experience we want you to have while using the service. We deeply apologise for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community so if you'd like to give us another chance, visit (http://help.tr.co/) and click the "Contact Us" button to send our team an email at your earliest convenience. We are happy to help!
Move was fast and easy
Move was fast and easy. Guy was nice. Cost $61 and I’m first floor so it was easy for him too. Didn’t love the multiple messages stating my delivery wasn’t complete and to tip. It’s not about tipping. I generally do but the cost to deliver and just being told to do it when it’s not spelled out verbally when you set up for delivery is the turn off aspect, but otherwise, great experience overall.
25 de maio de 2026
Amazing service
Amazing service, super knowledgeable, safe and helpful. Will def book with him again!
8 de maio de 2026
Smooth prompt and no hassle delivery.
25 de maio de 2026
Delivery service was on time
Delivery service was on time. The driver was professional and very helpful. Great experience for my 1st time. Very pleased with the service.
24 de maio de 2026
Perfect delivery
Helper was in time. He delivered 3 huge packages on the second floor very quickly. He was so polite and professional.
24 de maio de 2026
Communicative and Thoughful about my…
Communicative and Thoughful about my furniture.
20 de maio de 2026
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