Taylor Aerials Opiniões 

116
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Prompt service. Informative. Not pushy with their sale pitch. Explained all possibilities and listened to what the issues were. New aerial all tested and TVs tuned in. Steve worked hard and did... Ver mais

Classificada 5 em 5 estrelas

Darren didn't give up ..my TV aerial had been installed when my house was built in 1975. I bought it in 1983. He instantly recognised that my aerial had been destroyed in our recent thunderstorm. He... Ver mais

Classificada 5 em 5 estrelas

Absolutely first class service right from the get go. Online enquiry replied to the next day, appointment booked for a day and time that suited me and new dish installed in jig time on the same day, 1... Ver mais

Classificada 5 em 5 estrelas

Rapid response to my request.Same day repair , that never happens so we were delighted. All up & running again safely , nicely in time for the world cup starter tonight & rest of the tournament. Thank... Ver mais

Informações sobre a empresa

  1. Comunicação por satélite
  2. Serviço de limpeza de calhas
  3. Chaveiro
  4. Instalação de sistemas de segurança
  5. Engenheiro de telecomunicações

Informação fornecida por diversas fontes externas

Here at Taylor Aerial & Satellite express, we provide the cheapest and best local TV Aerial installation service all throughout the UK for all your installs and repairs for Satellite and Aerials. We send our engineers out for free, so there is no call out charge, and they will provide you quotes for the job they’re about to do. If you’re happy with the quote they’ll go ahead and do it!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(116)

31 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service and company.

Very impressed with the service,knew exactly what they were doing and explained each step so we understood. The work was quick, efficient and done with good humour.Would highly recommend this company and David who was the engineer who carried it out.Five star s.

19 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The engineer arrived to do and survey…

The engineer arrived to do and survey within 2 hours of our initial call, gave us a quote and said he could carry out the work there and then. He had the parts required and we had our job completed within 4 hours of first contact.
Great service.

14 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Why did we leave it so long to call for help

After having no problems for years, I gradually lost all signal to my TV and was only able to view streaming channels via WIFI.
After months of not being able to view preferred channels without the endless advertising we decided to have an engineer assess the problem after exhausting all home grown intellect on TV reception repair (not at all amateur BTW).
The responsiveness to my call, ease of booking an engineer assessment appointment and sheer excellence of customer service were outstanding.
The engineer arrived promptly and quickly dealt with diagnosing the problem - no pressure to have the company rectify it. I was so impressed with the service I asked for repair and was able to have it done there and then. The engineer Ryan was excellent in explaining what was needed and ensuring I understood the terms and conditions of the repair. A most agreeable transaction - Ryan even advised me that my flat roof covering was in need of urgent attention at no extra cost - confirmed by the roofer today. I have no hesitation in recommending this company in view of the excellent customer service and skilled work carried out - well done!

9 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Very pleased with the work done.

An excellent, efficient and speedy service. I had a TV/splitter problem and it was dealt with by a very experienced engineer (Michael) who also tidied up a trailing cable for me which he didn't have to. Thank you. I would definitely use this company again and recommend them.

8 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

A good experience

Prompt, efficient, friendly -- aerial problem identified and sorted, with technicalities explained in language you could understand. TV now working fine. Thank you

2 de novembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

First class customer relations

This is my second review of Taylor aerials. My first review reflected the service I received from their engineers, this prompted a speedy response from their head office and I received a call from Deborah.
We had a discussion about the review and I found her very genuine and very concerned about my experience. Once I explained the circumstances, she was very keen to offer her help and proposed another visit, I declined her offer only because I have booked someone else.
Deborah offered a good will gesture and we decided it would be best if they donated to a charity.
I think this was a very generous thing to do and under pins their commitment to good customer relations.
Its defiantly five stars for the customer service and I will give them a call if we need any help with our tv network.

14 de setembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Time wasters

Rang to get a TV aerial fixed. A couple of times an engineer was booked but always too busy to come around. When he finally did come around, he gave us a quote and said he back in two days. Did he come back? Did he balls. Apparently they don't want my money but just want to waste my time. Clowns.

9 de julho de 2021
logótipo da Taylor Aerials

Resposta da Taylor Aerials

Dear David,

We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand how important your time is, and we are genuinely sorry for the missed appointment. This is not the standard of service we strive to provide.

Please contact our customer service team at your earliest convenience so we can make this right. We value your feedback and are committed to improving our service.
Please contact us on 0300 373 0726.

Thank you for bringing this to our attention.

Sincerely,
Taylor Aerials

Classificada 5 em 5 estrelas

Got a new aerial installed in no time

Got a new aerial installed in no time, renewed the old cable for minimum fuss. I also had them run an armoured ethernet cable to the loft because the WiFi reception there was rubbish. It was a tricky job because the roof was all sealed but they found a way and we can now work from home effectively.

30 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Simon

Simon, thank you! I had an aerial fitted by TaylorAerial back in late October. Over the following 9 weeks the aerial 'drooped'. I dropped a note on TaylorAerial website to ask if they could call round and re-aligned the aerial and make it more stable. I received an email informing me an engineer would be in touch the next morning - and true to their word, he did! Simon called that morning and later that day made the good the aerial - even the rain didn't stop proceedings. Again, thank you. What an excellent job Simon with an excellent attitude.

28 de dezembro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service from start to finish!!

From the minute I rang the local number to the job being finished it was an excellent service throughout. The man I initially spoke to was polite,friendly and professional and everything was explained clearly. The fact I needed someone the same day was no problem. The engineer rang ahead so that my husband could get home from work to meet him. He was also really friendly and professional and had the issue sorted in no time. I will definitely use this company again and I have already recommended to friends and family. Couldn't be more pleased with the the service...thanks Taylor aeriels

4 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Taylor aerials Ph3 1hu

I recently had one of Taylor aerials engineers round to look at potentially relocating my aerial from chimney down and into my loft as I was receiving a lot of interference weather related.
We discussed all options and a free no obligation quote was given prior to the work being carried out.
The engineer carried out the work to my full satisfaction allowing me to check over his work prior to payment.
I can strongly recommend this company, 5 stars

4 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I was expecting the engineer to be good…

I was expecting the engineer to be good but not this good!.He was polite and professional.And the price that we paid for a new aerial was reasonable.With a 2 year warranty to add!.I offered to put a comment on here when the engineer left because good work deserves an applause!.I can't remember the engineers name! my memory isn't what it use to be.I rang a local number and got transferred to a core centre in Scotland.Everthing was brisk! Thankyou Aerial Express for all your help!.I would recommend.

kind regards,

ADIE

31 de outubro de 2019
Opinião espontânea

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