Taylor Aerials Opiniões 89

This is my second review of Taylor aerials. My first review reflected the service I received from their engineers, this prompted a speedy response from their head office and I received a call from Deborah.
We had a discussion about the review and I found her very genuine and very concerned about my experience. Once I explained the circumstances, she was very keen to offer her help and proposed another visit, I declined her offer only because I have booked someone else.
Deborah offered a good will gesture and we decided it would be best if they donated to a charity.
I think this was a very generous thing to do and under pins their commitment to good customer relations.
Its defiantly five stars for the customer service and I will give them a call if we need any help with our tv network.

I had an aerial fitted next day and I got great service from the company and the engineer who fitted the aerial and installed the tv.

Rang to get a TV aerial fixed. A couple of times an engineer was booked but always too busy to come around. When he finally did come around, he gave us a quote and said he back in two days. Did he come back? Did he balls. Apparently they don't want my money but just want to waste my time. Clowns.

I booked to get a new aerial fitted, they came the same day, very friendly and professional, I would recommend

Got a new aerial installed in no time, renewed the old cable for minimum fuss. I also had them run an armoured ethernet cable to the loft because the WiFi reception there was rubbish. It was a tricky job because the roof was all sealed but they found a way and we can now work from home effectively.

I had a lot of problems with my signal, Engineer arrived and sorted it out for me very quickly. I can thoroughly recommended this company, would always call them if needed in the future

Simon, thank you! I had an aerial fitted by TaylorAerial back in late October. Over the following 9 weeks the aerial 'drooped'. I dropped a note on TaylorAerial website to ask if they could call round and re-aligned the aerial and make it more stable. I received an email informing me an engineer would be in touch the next morning - and true to their word, he did! Simon called that morning and later that day made the good the aerial - even the rain didn't stop proceedings. Again, thank you. What an excellent job Simon with an excellent attitude.

From the minute I rang the local number to the job being finished it was an excellent service throughout. The man I initially spoke to was polite,friendly and professional and everything was explained clearly. The fact I needed someone the same day was no problem. The engineer rang ahead so that my husband could get home from work to meet him. He was also really friendly and professional and had the issue sorted in no time. I will definitely use this company again and I have already recommended to friends and family. Couldn't be more pleased with the the service...thanks Taylor aeriels

I recently had one of Taylor aerials engineers round to look at potentially relocating my aerial from chimney down and into my loft as I was receiving a lot of interference weather related.
We discussed all options and a free no obligation quote was given prior to the work being carried out.
The engineer carried out the work to my full satisfaction allowing me to check over his work prior to payment.
I can strongly recommend this company, 5 stars

Good service quickly implemented. Took time to show us where we had gone wrong!

Fast efficient excellent service would highly recommended 👍🏻

I was expecting the engineer to be good but not this good!.He was polite and professional.And the price that we paid for a new aerial was reasonable.With a 2 year warranty to add!.I offered to put a comment on here when the engineer left because good work deserves an applause!.I can't remember the engineers name! my memory isn't what it use to be.I rang a local number and got transferred to a core centre in Scotland.Everthing was brisk! Thankyou Aerial Express for all your help!.I would recommend.

kind regards,

ADIE

Had a new digital aerial fitted and free sat combined throughout the house. Amazing service. Engineers were very helpful and polite. I have recommended them to everyone I know. Job extremely well done :)

Great service all round will definitely recommend this company to all my family and close friends.....

What amazing service, first of all the call centre staff are very friendly and helpful, they explain the process of how things will happen clearly. Also although the engeineer was a bit later than expected, the call centre staff explained that with working at hightes that things can run on a bit which is totally understandable, the engeineer was friendly and put me at ease, I normally feel very anxious having workers in my home, thank you so much for the great work you carried out.

Superb serviced came quick reasonable pricing