The AA Smart Care Opiniões 

Prompt polite straight to the job. Explained in detail

Teddy arrived as expected , a very pleasant lad. He did the job he had to do efficiently, I inquired about a battery which he would have fitted for me but hadn’t got one on his van . He gave me his card to contact him if I decide to have one fitted at a later date. Altogether a very good experience.

Mechanic was polite, prompt, informative and friendly

The staff of the shop was nice, but the car can’t be fixed because of the missing parts. No refund could be made. I was paying just to get a reconfirm of my car not 100% safe for driving.

Great service. Car was picked up and returned in the time slots they suggested.
No issues at all

AA process was very good and no issues there - however the garage was not very helpful & communication lacking.

Excellent service...would highly recommend.

It was nothing but trouble from start to finish. I wish i have just gone direct with the garage to book my service and MOT. Having to keep trying to get through to the AA was so much for a hassle :(

MOT test service asked me 3 tyres and around £650 replacement cost, when i check MOT refusal form there is only two tyres had a problem and i changed by Kwit Fit £215 With Bridgestone Tyres. It disturbed me what if i accept such big amount.

Booked the full service, great mechanic - really helpful but absolutely no report received. The link doesn’t work and so the chat bot said it would be sent to my email, still waiting! Whole point was to get this before my MOT due this Wednesday

Horrible company a bunch of fraudsters with a system full of glitches .

Executives don't know what they are talking about.I simply declined the request for any additional charge , the second request asking for another 51 pounds.
I went to the garage and took my vechicle , still they charged me for the additional money.

I went for MOT and they said something is wrong on the MOT and they need circa 53 pound to investigate it which I approved.
After they send me another request asking for another 51 pound which I refused and went to collect my vehicle.

Still the final invoice shows both the charges

person was friendly and informative, very good service seemed to go quickly and had a good report of my cars statues, also very good price.

I booked for brake discs and pads to be replaced by mobile mechanic. It was very easy to book, price was reasonable and made my life easy because they came to us. Service provided by the mechanic was great too.

Easy to order and book appointment. Communication in advance of the appointment was very good. The work done, service and communication carried out by the garage was excellent. Thanks

Great service, home visit made everything so much easier for myself. Can’t fault this service one bit. Easy to book.

Booking process was fraught. Original booking was cancelled.

If I could leave no stars this still wouldn’t be a poor enough choice. I paid for a major van service at home the mechanic came didn’t change filters didn’t take it for a test drive I can’t get though to a complaints department as the lady on the phone says they don’t have a number ? Paid well over the odds for a poor service would not recommend the aa . I have dash cam footage and a fake vehicle report as proof but they refuse to contact me this has been going on for over 16 weeks please do not use the aa like I say no contact no refund absolutely disgusting customer service

The mot test center were very good with fitting me in quickly and carrying out my test