Collected vehicle from home address when they said they would do & returned same. Service on car was thorough, MOT [which failed] was a surprising result as the fault was totally unknown prior to te... Ver mais
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Leia as opiniões dos outros
Poor customer service and communication taking almost 2 weeks to complete a simple job. First call out not fully diagnosed issue. Second call out replaced part but noticed needed another part too. The... Ver mais
A empresa respondeu
Very good experience, would definitely recommend and use again. Communication good to inform me mechanics running late, but also had a phone call when they were 10 mins away. The two men that came... Ver mais
The mechanic, Jay, was great (when he arrived). He phoned me to say he was outside my house, but he wasn't. Your office had given him our house name, but a Bristol postcode - Hartcliffe Way. Butcom... Ver mais
Informações sobre a empresa
- Oficina de inspecção
- Loja de peças automóveis
- Serviço de motorista
- Mecânico
- Serviço de reboque
- Inspecção de veículos
Sobre The AA Smart Care
Escrito pela empresa
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Informações de contacto
Reino Unido
- theaa.com/car-care/book/start
Pede aos clientes que escrevam opiniões
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awful experience van went for mot and…
Awful experience van went for mot and it took 8 days to fix a few bulbs and a mirror awful service customer service was terrible she had no idea what was going on and I don’t think she knew her arse from her elbow
Online booking was faultless
Online booking was faultless. Really easy and efficient. Extremely quick confirmation emails received back regarding booking. Manageable monthly payments.Would certainly use again.
Very efficient and helpful staff
Very efficient and helpful staff. The booking process is easy and quick.
Jamie was super professional
Jamie was super professional and prompt giving good communication to his arrival. The service received was open and honest and super fast so I was on the road again in no time. The price was reasonable and I highly recommend using the AA gods when you need them most!
Excellent!
The business owner/manager was welcoming and the check in procedure was quick and efficient. The MOT was completed within the initial time estimate and my car was ready to collect on arrival. It could not have gone any better and I have no hesitation in recommending AA Smart Care generally and Armley Road MOT Centre specifically.
Great experience
Great experience, mechanic that visited my property to chamge filter oil was polite efficient and completed the job with no fuss. Would definitely recommend.
The mechanic
The mechanic, Jay, was great (when he arrived). He phoned me to say he was outside my house, but he wasn't. Your office had given him our house name, but a Bristol postcode - Hartcliffe Way. Butcombe is a small village about 14 miles south of Bristol. However he found as as quickly as he could, following satnav, as he is not from this area.
Brakes replaced on Audi Q3
I had the discs and pads replaced on my Audi Q3. The price was really competitive and the mobile mechanic was fantastic. OEM parts were used and advice given about the bedding process. Great service. One happy bunny. Thank you.
High quality service
Staff members were professional, helpful and friendly. Sorting out my issues effectively.
Good service
Good service
A phone call would be a helpful so you can plan your day around aa mechanics arrival
Otherwise fine
Not thrilled
Was much later than texted, blamed the company for that. Said he lived in Swadlincote but had to go to Burton to collect his tools before coming to Ashby which didn't make any sense. Spent a lot of time sitting in his cab. Spent less than an hour at my house when I was told it would take up to two hours. Didn't even switch the engine on. Didnt see him check the tyres.
my booked time was 2 hours incorrect.…
Arrived 10mins before my booked appointment to be told that i had been advised by smart care that they had given me the wrong time and i would have to wait 2 hours until they could see the car. It wasnt worth going home due to the distance involved, so i ended up in a cafe for 1.45hrs before going back. Luckily it didnt mess up any other business i had that day. The garage advised me that i wasnt the first that this had happened to using smart care.Would i use it again - probably not as i could not rely on it.
Easy to book,competitive…
Easy to book,competitive prices,flexible fitting arrangements.
Easy to book
Easy to book. Dropped at garage. Guy said would phone me when job completed. Only been home 20 mins when got call. If garage would have said job would only take 20 mins would have waited. Otherwise all good.
Following the aServuce and MOT nxiety of trying to find…
Following the anxiety of trying to find a reliable value for money garage to do my MOT and service I tried Smart Care App.
I reviewed the recommended garage in my area and booked my vehicle in.
I was kept updated about the service and payment throughout, cannot fault them, excellent service.
Price was very competitive
Price was very competitive, work done on the drive, in around an hour, so no waiting for the garage to get on with it.
Mechanic an extremely helpful chap. What wasn't to like.
Do not use it they really are a bag of…
Do not use it they really are a bag of rubbish dont know when you're has been done payment is late coming out sending emails 2 weeks after you're car has already been done all round rubbish i will never use it again
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