AA Car Care Opiniões 

268
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an AA technician come out to replace my brake discs and pads, and I’m very pleased with the service. The technician did an excellent job, was professional, friendly and efficient throughout. T... Ver mais

Classificada 5 em 5 estrelas

The mechanic turned up on time and he kept me informed as to his progress. The full major service was carried out on my driveway and was kept clean throughout. Any problems with the car was pointe... Ver mais

Classificada 5 em 5 estrelas

Neil was very thorough and professional during inclement weather with a happy demeanor My only problem is that the five star review needs to be increased to ten. Please convey our best wishes to Ne... Ver mais

Classificada 1 em 5 estrelas

AVOID AVOID AVOID. A month ago they left me stranded for over 4 hours. Then, today, I arranged for one of their mobile mechanics to come and do diagnostics on my car. Had a text the night before to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mecânico
  2. também em
  3. Mecânica automóvel
  4. Serviço de motorista

Sobre AA Car Care

Escrito pela empresa

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

268 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(268)

262 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent for at home repairs.

Had Dylan out to change brake pads on my bmw. Friendly happy chap, worked well. No issues at all. Would definitely recommend and would book again. 10 out of 10.
Booking was easy online and cheapest I could find too.

12 de outubro de 2026
Classificada 3 em 5 estrelas

Not as efficient as I hoped

Text messages were not in line with service booked. Driver arrived then left saying he couldn’t see my car. I called him to come back. Job went well and left clean.

13 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Keith, we're sorry to hear there were issues with the communication and that the mechanic initially couldn't locate your vehicle. We're pleased the work went well once underway and was left clean and tidy. We hope you've since raised your concerns directly with the team so they could look into this further.

Classificada 5 em 5 estrelas

The booking process needs some work as…

The booking process needs some work as they are not fulfilling the bookings therefore had to reschedule my initial booking I had.
On the actual day the mechanic came to do my repairs he was very polite and very thorough with his work. He explained what he was doing and how long it would take. Overall all the mechanic was exceptional but the booking wasn’t

13 de outubro de 2026
Classificada 4 em 5 estrelas

Great service when arrived …

The only down side was the wait from 8am to 11.50.
The mechanic was exceptional he carried out his duties with care & attention. He was so so helpful.
Josh needs to be paid double great guy the car is running well.

9 de outubro de 2026
Classificada 1 em 5 estrelas

Mobile mechanic stated he did not have…

Mobile mechanic stated he did not have the tools to finish the job so only fitted one side brake disc and pads. Told me he had informed his office who would call me to organise completion. No call ever came and was charged for the job stating it was completed. So now have to find a garage to complete the job at extra cost. Very poor service

10 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Stephen, we're sorry to hear that the job wasn't able to be completed. So we can get this looked into, please can you give us a ring so we can help.

📞 0330 018 3446

Classificada 1 em 5 estrelas

Bad communication - cost me time and money

Booked for a pre 12 o'clock arrival, so I booked the morning off from work - nobody turned up until 215pm. Therefore, lost my whole working day waiting. No communication. Also, your team member did not have all the required kit on his van - for the driveway service - again booked as a driveway service.

9 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Karl, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes happen due to traffic conditions or earlier jobs taking longer than expected.

We're sorry for the inconvenience and that your service couldn't be completed on this occasion.

If you'd like an update on when the work will be completed, please get in touch and our team will be happy to help.

Classificada 1 em 5 estrelas

Booked morning service before 1200;

Booked morning service before 1200;
Told he was coming at 0930.tried phoning all morning told slight delay.
Turned up at 14.30 no apologies what so ever

Would never use again or tell my friends to use them
The worse service ever

12 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Julie, our Mobile Mechanics will always do their best to arrive within your chosen time slot, but delays can sometimes occur due to factors such as earlier jobs taking longer than expected or traffic conditions. We're sorry you weren't kept updated throughout the process and hope your brake pad repair went well.

Classificada 1 em 5 estrelas

Booked a Fault Finder service for £99…

Booked a Fault Finder service for £99 on Saturday after the engine fault light came on on my way to my daughter’s. Long journey hone next day and was worried about doing it without a diagnostic check first. I didn’t know any local garages so was very relieved I could book this service with the AA (especially as a breakdown customer). They were due to come out between 1-8pm. They phoned at 5pm to cancel because the mechanic had an emergency. So 3 hours before the time-slot expired their one mechanic had an emergency that would last at least 3 hours. Left me in the lurch completely because at that time I couldn’t book an alternative! The new slot was Tuesday so had to request the refund option. Extremely disappointed and now have to wait up to 24 days for a refund. Found a local garage service to come on Sunday luckily, only £60 and I didn’t have to pay them in advance. Would never try AA service again as can’t be relied on to keep bookings made and paid for in advance and in full.

10 de outubro de 2026
Opinião espontânea
logótipo da AA Car Care

Resposta da AA Car Care

Thank you for taking the time to share your feedback. We recognize how stressful it is to experience vehicle issues while away from home and preparing for a long journey. Having a scheduled diagnostic appointment canceled on short notice, especially when relying on our support as a breakdown customer, creates significant inconvenience and worry. We understand your frustration regarding the cancellation, the delayed alternative availability, and the processing timeline for your money to be returned.

Classificada 5 em 5 estrelas

Easy to book. Very professional service

Easy to book, appointment with 2 days at a very reasonable price. The technician called to say they were on the way and kept me informed through the work, which took just under 2 hours. The vehicle was test driven to ensure working properly and the technician explained what to do if further problems became apparent. Very professional service.

9 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

We are glad you enjoyed your experience with our team. Thank you for sharing such positive feedback about our quick scheduling, reasonable pricing, and clear communication. We are happy to hear that our technician kept you updated throughout the process, conducted a thorough check of your vehicle, and provided helpful guidance before finishing the job. Delivering professional and efficient care is always our goal, and we appreciate your support.

Classificada 5 em 5 estrelas

Amazing service!

The man who came out to carry out the service on my car was really really lovely! He was there on time and did all the work and not to mention my car now feels as good as new! He really is an asset to the AA!
The booking process was easy, the price was even better as I had a discount and the fact that they can to the house is an added bonus!

9 de outubro de 2026

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