I had an AA technician come out to replace my brake discs and pads, and I’m very pleased with the service. The technician did an excellent job, was professional, friendly and efficient throughout. T... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The mechanic turned up on time and he kept me informed as to his progress. The full major service was carried out on my driveway and was kept clean throughout. Any problems with the car was pointe... Ver mais
Neil was very thorough and professional during inclement weather with a happy demeanor My only problem is that the five star review needs to be increased to ten. Please convey our best wishes to Ne... Ver mais
AVOID AVOID AVOID. A month ago they left me stranded for over 4 hours. Then, today, I arranged for one of their mobile mechanics to come and do diagnostics on my car. Had a text the night before to... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre AA Car Care
Escrito pela empresa
AA Car Care
Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.
Car care that comes to you
- Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
- No dropping your car at a garage or rearranging your day around an appointment
- We look after your car while you get on with the things that matter
Simple, clear pricing
- You’ll see the price for your booked work upfront
- If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
- We’ll only carry out additional work once you’ve approved it
Quality you can trust
- Work is carried out by trained AA Mobile Mechanics
- Parts and labour are backed by a 12-month or 12,000-mile guarantee
- Our Mobile Mechanics are backed by 120 years of motoring expertise
Easy online booking
- Book online in just a few simple steps
- Choose a date and available arrival window that works for you
- Manage your car care without the usual garage admin
AA Car Care. 120 years of expertise, now on your driveway.
Informações de contacto
Reino Unido
- theaa.com/car-care/mobile-mechanics
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dean done a excellent job of fixing my…
Dean done a excellent job of fixing my van, turned up, when expected. With no fuss,just got on with it. Very pleasant. Thank you.
Poderá usar IA para responderLer mais
Very friendly
Very friendly, very informative. A great personality all round and happy with the work done. If possible could l get the same mechanic on all my future bookings.
Really happy with the service.

Resposta da AA Car Care
Mechanic was a lovely chap and carried…
Mechanic was a lovely chap and carried out the tasks as requested. Only issue was I booked a morning slot, took time off but no show until 2pm. No contact from company, I chased on WhatsApp

Resposta da AA Car Care
Absolutely happy with the service will…
Absolutely happy with the service will definitely use again
Great mechanic
Great mechanic, that's what makes for a great and reliable organisation
My Peugeot 3008 auxiliary belt snapped
My Peugeot 3008 auxiliary belt snapped, AA mechanic did not completely remove pieces of the old belt before installing the new one, by next day the new installation completely trashed the entire engine as the debris got into the cam belt damaging the engine beyond repair. Now it cranks, won't start for a car that I am still paying £250 on car finance with 2 more years left to pay off.
Informed AA, the good news is I have to pay AGAIN to have their mechanic come over.

Resposta da AA Car Care
Lovly fella came polite no problems…
Lovly fella came polite no problems just got on with service on 2 cars excellant service

Resposta da AA Car Care
Will never go back to garage servicing again, home service for me.
I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was the nicest easiest mechanic I have spoken to since driving. He explained everything, showed me parts and even gave me tips on making sure my car was happy and healthy. I don't think I will ever go back to having a garage service again. AA made the whole process from booking to paying so easy and the continued updating was brilliant. I was so happy with the service and price.
Excellent service start to finish.
Service fine communication not great
Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Which was inconvenient as I booked the afternoon off of work for no reason. The cost said £233 and I was charged £259. Contacted by email to question the cost and never heard back. Got a report showing all the things tested but no written list of suggestions, just told verbally which I now cannot remember all the things recommended. Convenient that they can come to your house but not sure if I would use them again.

Resposta da AA Car Care
He was a lovely man.
He was a lovely man.. he explained everything from start to finish.
A wasted costly appointment
Following a cancelled appointment due to no mechanic being available at the time it was booked 5 days later the appointment arrived. The mechanic was helpful , polite and knowledgeable . I told him what the fault, was told it was an easy fix. Following 20 minutes of diagnostics I was told that it could not be fixed. Basically I was charged for informing the AA what the error indicator was. If from the outset I knew that the problem could not be fixed I would not have booked and saved £99.

Resposta da AA Car Care
After breaking down on a motorway I was…
After breaking down on a motorway I was made an appointment with a mobile mechanic who arrived today to replace the alternator , it took about an hour and my car now working fine . I would be happy to use them again
The mechanic was professional and polite
The mechanic was professional, polite and friendly too

Resposta da AA Car Care
Lazy Mobile Engineers Destroying AA Smartcare
The men that was sent to help service my car were clearly unprofessional, inconsiderate, and lazy mobile workshop engineers.
They lied to have done major service within few minutes, sat in their van chatting and whiling time. Unknown to them, I was watching every of their moves from the window.
I tried to stay with them, they insisted I leave, promising to ring me as soon as they were done!

Resposta da AA Car Care
I will definitely use AA services again…
I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company
Regards George Evans
Great service and price.
Great service and price. Professional mechanic, turned up on time and completed the job. Will use the service again.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







