AA Car Care Opiniões 

265
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an AA technician come out to replace my brake discs and pads, and I’m very pleased with the service. The technician did an excellent job, was professional, friendly and efficient throughout. T... Ver mais

Classificada 5 em 5 estrelas

The mechanic turned up on time and he kept me informed as to his progress. The full major service was carried out on my driveway and was kept clean throughout. Any problems with the car was pointe... Ver mais

Classificada 5 em 5 estrelas

Neil was very thorough and professional during inclement weather with a happy demeanor My only problem is that the five star review needs to be increased to ten. Please convey our best wishes to Ne... Ver mais

Classificada 1 em 5 estrelas

AVOID AVOID AVOID. A month ago they left me stranded for over 4 hours. Then, today, I arranged for one of their mobile mechanics to come and do diagnostics on my car. Had a text the night before to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mecânico
  2. também em
  3. Mecânica automóvel
  4. Serviço de motorista

Sobre AA Car Care

Escrito pela empresa

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

265 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(265)

262 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very friendly

Very friendly, very informative. A great personality all round and happy with the work done. If possible could l get the same mechanic on all my future bookings.
Really happy with the service.

14 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

We are so happy to hear that your experience with our mechanic was so positive and informative. Thank you for leaving such wonderful feedback about the quality of the work.

Classificada 3 em 5 estrelas

Mechanic was a lovely chap and carried…

Mechanic was a lovely chap and carried out the tasks as requested. Only issue was I booked a morning slot, took time off but no show until 2pm. No contact from company, I chased on WhatsApp

14 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

We appreciate your feedback and are glad our mechanic provided good service. We acknowledge the inconvenience caused by the delay and lack of updates regarding your morning appointment.

Classificada 1 em 5 estrelas

My Peugeot 3008 auxiliary belt snapped

My Peugeot 3008 auxiliary belt snapped, AA mechanic did not completely remove pieces of the old belt before installing the new one, by next day the new installation completely trashed the entire engine as the debris got into the cam belt damaging the engine beyond repair. Now it cranks, won't start for a car that I am still paying £250 on car finance with 2 more years left to pay off.

Informed AA, the good news is I have to pay AGAIN to have their mechanic come over.

8 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Thank you for taking the time to share your feedback. We recognize how frustrating it is to experience severe engine damage after a repair and then be asked to pay additional costs for a follow-up inspection.

Classificada 5 em 5 estrelas

Lovly fella came polite no problems…

Lovly fella came polite no problems just got on with service on 2 cars excellant service

14 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

We are happy to hear that our technician provided polite and efficient service for both of your vehicles. Thank you for your feedback!

Classificada 5 em 5 estrelas

Will never go back to garage servicing again, home service for me.

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was the nicest easiest mechanic I have spoken to since driving. He explained everything, showed me parts and even gave me tips on making sure my car was happy and healthy. I don't think I will ever go back to having a garage service again. AA made the whole process from booking to paying so easy and the continued updating was brilliant. I was so happy with the service and price.

14 de outubro de 2026
Classificada 3 em 5 estrelas

Service fine communication not great

Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Which was inconvenient as I booked the afternoon off of work for no reason. The cost said £233 and I was charged £259. Contacted by email to question the cost and never heard back. Got a report showing all the things tested but no written list of suggestions, just told verbally which I now cannot remember all the things recommended. Convenient that they can come to your house but not sure if I would use them again.

3 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi there, we'll include a window on the confirmation. If you get in touch with us directly, our team will be happy to help and look into any charges and the work confirmation. We hope everything else went OK for you.

Classificada 2 em 5 estrelas

A wasted costly appointment

Following a cancelled appointment due to no mechanic being available at the time it was booked 5 days later the appointment arrived. The mechanic was helpful , polite and knowledgeable . I told him what the fault, was told it was an easy fix. Following 20 minutes of diagnostics I was told that it could not be fixed. Basically I was charged for informing the AA what the error indicator was. If from the outset I knew that the problem could not be fixed I would not have booked and saved £99.

13 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hey Digby, we can see you booked a Fault Finder service with one of our Mobile Mechanics. These appointments are designed to diagnose the issue, provide expert advice, and give you a written report you can trust.

Sometimes we're able to fix the fault during the appointment, but if not, we'll explain the next steps and can provide a quote for any further repairs that may be needed. We hope everything goes smoothly with the repairs from here.

Classificada 5 em 5 estrelas

After breaking down on a motorway I was…

After breaking down on a motorway I was made an appointment with a mobile mechanic who arrived today to replace the alternator , it took about an hour and my car now working fine . I would be happy to use them again

13 de outubro de 2026
Classificada 1 em 5 estrelas

Lazy Mobile Engineers Destroying AA Smartcare

The men that was sent to help service my car were clearly unprofessional, inconsiderate, and lazy mobile workshop engineers.
They lied to have done major service within few minutes, sat in their van chatting and whiling time. Unknown to them, I was watching every of their moves from the window.
I tried to stay with them, they insisted I leave, promising to ring me as soon as they were done!

8 de outubro de 2026
logótipo da AA Car Care

Resposta da AA Car Care

Hi Adeyemi, we're sorry to hear this and hope you've been in touch directly with us so this can be looked into.

📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com

Classificada 5 em 5 estrelas

I will definitely use AA services again…

I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company

Regards George Evans

12 de outubro de 2026

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