Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Ver mais
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Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Ver mais
A empresa respondeu
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
A empresa respondeu
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Informações de contacto
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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polite and honest people
good contacts and honest information. You need more courtesy cars.

Resposta da Accident Repair Hub LTD
Thank you.
I was kept up to date throughout the whole process. My car was delivered back to me looking brand new can't thank everyone enough for all there hard work throughout a stressful worrying time thank you x

Resposta da Accident Repair Hub LTD

Resposta da Accident Repair Hub LTD

Resposta da Accident Repair Hub LTD
Good all round service and repaired in…
Good all round service and repaired in a timely manner

Resposta da Accident Repair Hub LTD
Very helpful and friendly.
Very helpful and friendly.
clear instructions and regular updates.

Resposta da Accident Repair Hub LTD
Excellent result and service
Excellent result and service.
Friendly and reliable. Kept us informed all along the process.

Resposta da Accident Repair Hub LTD
They kept me updated on the progress
They kept me updated on the progress. They discovered more damage to my vehicle than initially thought, so are very thorough. The staff were very pleasant and helpful answering any questions. Always phoned back when they missed a call from me. A very high standard.

Resposta da Accident Repair Hub LTD
Very polite and positive
Very polite and positive. Car returned with wheels and inside thoroughly cleaned as well.

Resposta da Accident Repair Hub LTD
Great service fitted around us
Great service fitted around us. Car lovely and clean when returned, inside and out. Thank you
Communication from start to finish…
Communication from start to finish brilliant. Realistic expectations and time line. Courtesy car great. Updated when needed, overall great service. My car looks fantastic now!
The guys who picked up the car were…
The guys who picked up the car were great. I could have done with more info about the delay (calibration company taking Friday off) but all good now. The car looks wonderful thanks!
Friendly staff
Friendly staff, answer phone quickly. Good sens of humour of staff :)

Resposta da Accident Repair Hub LTD
Totally useless
Totally useless. Basically sat on the case and did nothing for 3 and a half weeks leaving me with no courtesy car which I later discovered I was entitled to. Had to threaten legal action in order to get them to pull their finger out and actually do something. Every time I called them up they just fobbed me off.

Resposta da Accident Repair Hub LTD
Happy customer
A great job done on the car, all though it was not badly damaged it was a first class job. The car was well looked after. The car was clean & well presented. Well done. I am very happy with the result.

Resposta da Accident Repair Hub LTD
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