Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Ver mais
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Well what can I say about Accident Repair Hub LTD in Crawley ? From start to finish they were simply amazing .. from booking the car in to be repaired - during the process .. and afterwards I was kept... Ver mais
A empresa respondeu
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
A empresa respondeu
The bodywork was fine and the car was cleaned before returning it to me, but the lack of organisational skill and professionalism in getting my car picked up and a courtesy car delivered was dreadfu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Informações de contacto
4,5
Excelente
284 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Very speedy repair
22 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
From start to finish the service was…
From start to finish the service was first class.
22 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
All damage fixed very well.
All damage fixed very well.
I am very pleased with the work done by this company.
Many thanks.
John Leese.
22 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Carried out repair without any fuss and…
Carried out repair without any fuss and at agreed cost.
19 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service, lovely drivers
Recently had my Seat Arona repaired by ARH - customer service was excellent throughout. Great communication and especially lovely were the drivers collecting and dropping off. Credit to the company being the face to face represenratives. Would highly recommend!
17 de junho de 2026
Opinião espontânea
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Highly recommend
Second time of using accident repair hub and just as pleased with their work, always pleasant and friendly staff and do a cracking job so I would absolutely highly recommend 😁
9 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great communication regarding vehicle…
Great communication regarding vehicle repair and kept me up to date
Thank you
9 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication and service…
Excellent communication and service work. Staff very helpful and polite.
16 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service
Excellent customer service Gareth was exceptional keeping us fully informed at each stage of the repairs, brilliant workmanship, extremely satisfied, overall would thoroughly recommend this company.
15 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent service and communication
Excellent service and communication, really friendly and easy to work with. Work was completed quickly to a Very High standard, would happily use them again.
8 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
From initial contact to delivery back…
From initial contact to delivery back to my residence the company were excellent- receptionist very helpful &polite with booking & answering my questions- really great that the company arrived to pick up my car& deliver the courtesy cat
4 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Wheel replacement
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken so long.
Just in time availability for spares is beyond the control of the garage, but flexibility by the lease company could have made the process easier.
5 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Would definitely recommend
Sammy was so helpful and went over and above to answer all my questions and help us sort everything out.
11 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
great service helpful staff and great…
great service helpful staff and great workmanship and keeping me informed of the repair
john burling
8 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good service all round
Good communication, all the staff I spoke to were polite and professional, quick turnaround, repair work looks good (I just got the car back an hour ago and I’ve had a good look) I’ve owned my car since new in 1998 and it was traumatic to have a careless delivery driver hit it while parked at home so I’m pleased that the insurance and repair processes went smoothly.
9 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Nice chap colleted the car
Nice chap colleted the car. Car written off so nothing further to add.
3 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for your review. We're sorry to hear your car was written off, but we're glad we could help make the collection process as smooth as possible.
Very good repair
Very good repair. Very friendly man. Can’t see any damage at all. Very good pickup and delivery back.
5 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The repair took 2.5 months and I'm not…
The repair took 2.5 months and I'm not happy with the alignment of the panels at the rear of teh car.
4 de junho de 2026
Resposta da Accident Repair Hub LTD
We're sorry to hear about your experience and would like the opportunity to put things right. A member of our team has tried to contact you regarding your concerns. Please get in touch with us at your earliest convenience so we can discuss the matter and work towards a resolution.
No repair was undertaken
No repair was undertaken. The car was written off. No explanation/detail provided for write off decision.
4 de junho de 2026
Resposta da Accident Repair Hub LTD
Thank you for your feedback. We appreciate your comments regarding the explanation provided and will use your feedback to help improve our communication going forward.
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