The Artists' Quarter Opiniões 

231
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My wife and I own a holiday home in Norfolk. Being on the coast we like seaside pictures. The Artists quater have provided us with a number of lovely pictures giving us that holiday feeling in every r... Ver mais

Classificada 5 em 5 estrelas

Wow what a fantastic company to purchase from. I was in a rush for delivery and they did their very utmost to sort my dilemma. Thank you. Upon arrival, all pictures were superbly packaged. The pi... Ver mais

Classificada 5 em 5 estrelas

The Artists’ Quarter have been our go to for many art purchases for our home with our favourite artist, Gary Walton. A very fair priced company with excellent communication, rewarding loyalty and p... Ver mais

Classificada 5 em 5 estrelas

Absolutely outstanding customer service. Because this item was SO much cheaper than anywhere else I was concerned it might be a scam, or they might not have stock, so I messaged as it was for an impo... Ver mais

Informações sobre a empresa

  1. Negociante de arte

Escrito pela empresa

Discover exceptional artwork at competitive prices from a company that is as passionate about our customers as we are about art. We proudly feature pieces by some of the UK’s best-selling artists, including Louise Luton, Adam Barsby, Claire Baxter, Catherine Stephenson, Anna Schofield, and many more. As a family-run business based in Burnley, East Lancashire, we are dedicated to providing quality and service. To read over 5,000 reviews from our verified customers, please visit [The Artist's Quarter Reviews](https://theartistsquarter.co.uk/pages/reviews000).


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

231 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 57% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(231)

56 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent company

Since discovering The Artists’ Quarter I have made quite a few purchases and each item has been well packaged and has arrived safely. Excellent company with fabulous items at competitive prices. I’m a very satisfied customer and will be a regular visitor to their site. I highly recommend them,

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing buying experience!

I can't believe the amazing buying experience I've had with this company! I phoned to ask if I may possibly receive my order by the next Friday and my pictures were here 2 days sooner .. such friendly, helpful people and the best price I could find for these items. I can't recommend The Artists Quarter enough .. thank you so much!

5 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No customer service and still no paintings

I ordered two paintings on the 7 February - I have followed up three times via email and the chat function with no response at all.

3 de março de 2025
Opinião espontânea
logótipo da The Artists' Quarter

Resposta da The Artists' Quarter

We’re sorry to read your review and wanted to clarify a few things to ensure fairness.

Your initial email was sent to us on 27th February at 6:37am, and we responded promptly at 10:06am the same day. A second email came through on 4th March at 7:51am, which we also replied to the same morning. Both of our replies were only read on 11th March at 9.13 & 10.06 respectively.

We’d like to stress that we did respond to every message and online chat, and we’ve made 8 attempts to call you, to discuss your refund and other alternatives to put things right as well as sending follow-up emails, to make sure everything was resolved to your satisfaction.

The delay with your order was due to a licensing issue that was outside of our control, but once we discussed this with you on 4th March, you agreed to an alternative picture at a heavily discounted price, which was promptly sent out on a next day delivery.

We always aim to offer good service, even when challenges arise, and we feel we've done our best to put things right. We also believe that it would have been fair to update or reconsider the review in light of the efforts made, though of course we respect that not everyone chooses to do so.

The team at The Artists Quarter

Classificada 5 em 5 estrelas

Can’t fault the artist quarter.

Can’t fault the artist quarter.
Just came across it by chance looking for a particular painting and there it was.
Quick and easy to order and fantastic personal customer service when I queried delivery. Got back to me straight away and I needn’t have worried it arrived in a couple of days.
10/10

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

What a wonderful company to deal with

What a wonderful company to deal with. I was wrong with a comment I made before by using the word fake… it was the wrong word to use about an item I bought, not thinking about the impact and negativity it can send out. I should have said it was not to my taste. But Tim has corrected this by letting me choose another and it’s beautiful. I’m so happy. I highly recommend the artist quarter. 5 star
Elisa keating

27 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Company To Deal With

Competitive pricing, fantastic piece of art. Package arrived extremely well wrapped and I was kept informed of delivery arrangements throughout.
Would absolutely use The Artists’ Quarter again.

31 de janeiro de 2025
Opinião espontânea
logótipo da The Artists' Quarter

Resposta da The Artists' Quarter

Brilliant! We’re so glad you’re happy with both the artwork and the service. We always make sure our pieces are well-protected for their journey, so it’s great to hear that everything arrived safely. We’d love to welcome you back again in the future!

Classificada 5 em 5 estrelas

Very happy customer

I’ve ordered 7 paintings over the last year and am extremely pleased with the quality of product I have received. The paintings and frames are excellent quality. Im sure I will buy again.

7 de fevereiro de 2025
Opinião espontânea
logótipo da The Artists' Quarter

Resposta da The Artists' Quarter

That’s fantastic to hear! We’re so pleased you’re happy with the quality of our paintings and frames. It means a lot to us that you keep coming back, and we’d love to help you find your next piece when the time comes. Thanks for your support!"

Classificada 5 em 5 estrelas

My picture arrived within the allotted…

My picture arrived within the allotted timescale. Condition of this print was perfect, protected very well by excellent packaging.

30 de janeiro de 2025
Opinião espontânea
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Resposta da The Artists' Quarter

Great to hear your print arrived on time and in perfect condition! We always take care to ensure our packaging keeps everything safe in transit. Thanks for your order, and we hope you enjoy your new artwork

Classificada 5 em 5 estrelas

Great experience

Great experience, loved the picture and frame, well packaged.

18 de janeiro de 2025
Opinião espontânea
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Resposta da The Artists' Quarter

That’s wonderful to hear! We’re so glad you love your picture and frame. Thanks for your order, and we’d love to help you find another piece in the future!

Classificada 5 em 5 estrelas

Excellent service

I’ve ordered 6 paintings over the last year and am extremely pleased with the service and quality of product I have received. Communication is very good and delivery is prompt. The paintings and frames are excellent quality. I am really happy with my purchases and would have no hesitation in recommending this company.

29 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Excellent service. The picture was extremely well protected. It shows that they take pride in their products. Delivered promptly even during the December rush. Would highly recommend

19 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Nothing bad to say at all

I think we have ordered 5 pictures over the years from the Artists' Quarter. All by Catherine Stephenson. All the pictures have been packed superbly, delivered in a timely manner and with excellent customer service to boot.

If we're looking for a picture, TAQ are top of my list to see what they have in stock first.

5 de outubro de 2024
Opinião espontânea

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