cheesegeek Opiniões 

626
•
TrustScore: 4.5 em 5

4,3

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Classificada 5 em 5 estrelas

It may have been your finale but the quality and selection in your mystery box was amazing and very much enjoyed by the revipient- who doesnt love a surprise in the post! I was kept fully upto date re... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

cheese geek has been an excellent supplier of quality cheeses and it will be a shame when they are no longer available in their present format.

Classificada 5 em 5 estrelas

Dear Cheese Geek. I was with you from the start. Your artisan cheeses have brought joy, wonderment and woooo. Never stop believing that cheese can’t change the world for the better.

A empresa respondeu

Classificada 5 em 5 estrelas

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de queijos

Escrito pela empresa

The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

626 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(626)

301 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Wouldn’t recommend

This was purchased for me as a present and a delivery comes every few months, but the person brought it still gets all the notifications.

You have no control over the Delivery dates and time.

The cheese doesn’t vary that much delivery to delivery and I haven’t had any yet that I thought was really nice and want to buy.

Worst of all, it has extremely short use by dates of a few days, I assume this service is how they get rid of cheese they haven’t sold that is coming to the end of its shelf life.

3 de setembro de 2026
logótipo da cheesegeek

Resposta da cheesegeek

Hi Katy,

Thanks so much for your review. I'm sorry to hear you didn't feel the cheeses in your gift subscription were really nice, and that you felt it was difficult to control the delivery dates. We take your comments on board, and we really appreciate the feedback.

I'm also very sorry to hear the shelf life of your selection was shorter than you expected, and that this caused disappointment.

To clarify, our subscriptions are not designed to use up excess stock. We rotate our cheese selections each month, ordering in fresh batches which are curated to be an interesting and balanced mix of styles and flavours. The shelf-life of the pieces you receive in your boxes is a reflection of the way we cut and wrap the cheese.

All of our cheeses are freshly cut to order, and are given between 6-9 days' life based on the style. This is because we use a special wax paper rather than vacuum sealing our cheeses, allowing the cheese to breathe and arrive with you in a better condition.

I'm really sorry to hear the delivery notifications weren't coming to you after your email had been added to the account. We would have been more than happy to help if you had contacted us directly at the time, but if there's anything further we can support you with, please don't hesitate to contact us at hello@thecheesegeek.com.

Thanks again for taking the time to share your experience.

Best wishes,
Jen

Classificada 5 em 5 estrelas

Great Cheese

Great Cheese.
Thoroughly recommend.

20 de agosto de 2026
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Resposta da cheesegeek

Hi Nicola,

Thank you so much for the five stars! We're really grateful for your lovely review.

Jen
Team cheesegeek🤓

Classificada 5 em 5 estrelas

Excellent service from cheesegeek

Thank you for the excellent service. My daughter in-law loved the cheese package that she received and sent me a photo of the gift. It was beautifully presented. I ordered it early and hoped that everything would run smoothly with the delivery on her birthday. Everything went to plan and it was delivered on the day.

3 de setembro de 2026
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Resposta da cheesegeek

Hi Teresa,

Aww, thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear your loved one enjoyed the gift! Thank you so much for choosing us for your special pur-cheese.

Jen
Team cheesegeek🤓

Classificada 5 em 5 estrelas

Great products and customer service

Although the first box I received was spoiled because of the hot weather, the Cheesegeeks sent me another one. The quality and taste of the cheese and meats were amazing and second to none. Thank you so much. I would recommend the cheese and meat box to anyone.

27 de agosto de 2026
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Resposta da cheesegeek

Hi Jayne,

Aww, thank you so much for the recommendation and for taking the time to leave your kind review - it means a lot!

We're so glad you enjoyed the replacement box, and we're really grateful for your understanding regarding the weather too.

We work exclusively with artisan producers who truly are masters of their craft, so it's amazing to hear you felt the cheese and charcuterie were excellent quality!

Thanks so much for your review, and we hope to see you again!

Jen 🤓

Classificada 5 em 5 estrelas

Brilliant cheese!!

I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should treat themselves to a cheese geek order!

7 de agosto de 2026
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Resposta da cheesegeek

Hello,

Thank you so much for your lovely review and the five stars! We're over the moon to know you're enjoying the subscription, and we're very grateful for your ongoing support and recommendations.

Jen 🤓

Classificada 5 em 5 estrelas

Excellent cheese and wine

I bought the ultimate cheese and wine for my husband’s birthday. The cheese, the wine and the tasting notes were fabulous. It was beautifully presented and very tasty. Would definitely recommend

20 de agosto de 2026
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Resposta da cheesegeek

Hi Fiona,

Ahh, thank you so much - your review has made our day! We're thrilled to hear you were happy with The Ultimate pairing experience.

Our geeks work hard to bring you the best cheeses available, and The Ultimate is our most spectacular showcasing of artisan cheeses and wines. It's definitely a box designed with special occasions in mind, so it's great to know you enjoyed it for your husband's birthday.

Thank you so much again for the five stars - we really appreciate it. Hope to see you again soon for more cheesy joy! 💛

Best wishes,
Jen 🤓

Classificada 5 em 5 estrelas

Brilliant cheese and customer service

Brilliant cheese and customer service

12 de agosto de 2026
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Resposta da cheesegeek

Hi Amit,

Thank you so much for the wonderful review! We're delighted to hear you've been enjoying the cheese and the service 💛

We really appreciate the 5 stars, and we hope you enjoy all future subscription deliveries just as much!

Best wishes,
Jen 🤓

Classificada 4 em 5 estrelas

Great cheese very small portions for…

Great cheese very small portions for the price. You need to double the quantity to make my order viable

11 de agosto de 2026
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Resposta da cheesegeek

Hello,

Thank you so much for your review, and for your kind words about the cheese!

Our geeks work hard to curate beautifully balanced selections of quality award-winning cheeses, all of which are handmade in small batches by artisan makers, so it's wonderful to know they are being enjoyed.

We completely understand that our products are a bit of a luxury, and we do hope to see you again next time you feel like treating yourself!

Best wishes,
Jen 🤓

Classificada 4 em 5 estrelas

The cheese was delicious

The cheese was delicious, the only issue was with the sell by dates and that was soon sorted.

27 de julho de 2026
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Resposta da cheesegeek

Hello,

Thank you so much for your lovely review - we're really glad to hear you enjoyed the cheese selection!

Our cheeses are lovingly cut, wrapped and packed by hand. We think this makes them feel extra special, but it does mean that human errors can sometimes occur.

We're really grateful for your patience and understanding whilst we worked to resolve to the mistake with your use by dates, and happy we could sort things out for you. Thanks again for bearing with us!

We hope to see you again.

Best wishes,
Jen 🤓

Classificada 5 em 5 estrelas

Great service, Great cheese!

Overall I was really impressed with the service received. There were problems with my initial delivery but the support team kept me updated throughout and were super helpful.
Despite the issues I will be purchasing again as the service was great and the cheese was brilliant!

10 de agosto de 2026
Opinião espontânea
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Resposta da cheesegeek

Hi Bilal,

Your lovely review made our day! Thank you so much for taking the time to leave such kind feedback.

We're very grateful for all of your patience and understanding, and glad that we were able to resolve the delivery issues for you.

We very much hope to see you again soon!

Best wishes,
Jen

Classificada 1 em 5 estrelas

Terrible value for money

Terrible value for money. The cheese was low quality and nearly out of date, and the wine was completely average. For £58, getting just five tiny pieces of cheese and a basic bottle is a rip-off—you'd get far better quality at M&S.

3 de agosto de 2026
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Resposta da cheesegeek

Hi Nadia,

Thanks for taking the time to leave a review. We're really sorry to hear that The Stevie didn't meet your expectations.

We work exclusively with small-scale artisan producers, many of whom make their cheeses by hand and in limited quantities, which is reflected in the price of our products. The exact weights and contents of each box are also clearly listed on the product page, so we're sorry if the portion sizes came as a surprise.

We're particularly sorry to hear the cheese was nearly out of date. Our cheeses should have a minimum of five days' shelf life remaining when they arrive, so this absolutely shouldn't have been the case. As you didn't contact us about this at the time, we weren't aware there was an issue, but we'd be very happy to look into it and put things right.

Please do drop us an email at hello@thecheesegeek.com with the details of the cheese you received, and we'll be very happy to investigate this for you.

Best wishes,
Jen

Classificada 5 em 5 estrelas
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Resposta da cheesegeek

Hi Ray,

Thank you so much for the 5 stars! We're so happy to hear you were pleased with the service, and really appreciate your very kind review.

Best wishes,
Jen 🤓

Classificada 4 em 5 estrelas

Exceptional taste

Ordered The Ultimate as a wedding anniversary gift for my husband and myself, the cheese and wine pairings were exceptional and all new cheeses to ourselves. Slightly disappointed as the crackers I ordered were missed from my order but a refund was received very quickly after contacting customer services. Shall definitely try more.

24 de julho de 2026
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Resposta da cheesegeek

Hi Lynn,

Thank you so much for your lovely review! We're delighted to hear you were happy with your pur-cheese of The Ultimate. It's truly a special tasting experience, and it's so wonderful to hear you enjoyed it. Anniversaries are exactly the kind of occasion best celebrated with delicious cheese and wine!

We're incredibly sorry again for the packing error with your order, and hope we can deliver a smoother experience next time.

Thank you again for your kind review.

Best wishes,
Jen 🤓

Classificada 5 em 5 estrelas

Gorgeous cheese Great service.

Gorgeous cheese Great service.

29 de julho de 2026
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Resposta da cheesegeek

Hi Leonora,

Thank you so much for your lovely 5 star review! We really appreciate it, and we're so glad to hear you enjoyed the cheese and service.

We hope to see you again!

Best wishes,
Jen 🤓

Classificada 5 em 5 estrelas

Fabulous gifts

The delivery went wrong due to the carrier. The service recovery was outstanding and I am told the cheese was sensational.

28 de julho de 2026
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Resposta da cheesegeek

Hi Ms Barr,

Thank you so much for your lovely review.

We're very sorry the delivery didn't go to plan, but we're so pleased we were able to put things right. It's wonderful to hear the cheese was enjoyed in the end!

We really appreciate your kind words about our customer service, and we hope to see you again for more cheesy joy.

Best wishes,
Jen 🤓

Classificada 3 em 5 estrelas

First box was great, second box had spoiled

Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about.

I’ve raised with customer services to resolve, so hopefully this will be dealt with and we can continue to enjoy our subscription 🤞

27 de julho de 2026
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Resposta da cheesegeek

Hi Robin,

Thank you for your review, and for giving our subscription a try!

We're so pleased to hear you enjoyed your first box, but we're very sorry to hear about the issue with the blue cheese in your second delivery. That's certainly not the experience we want any of our customers to have.

We really appreciate you bringing it to our attention. We're investigating this with our technical team and will make sure you're looked after.

Best wishes,
Jen 🤓

Classificada 5 em 5 estrelas

Cheese geek were very helpful and my…

Cheese geek were very helpful and my brother-in-law enjoyed his present

20 de julho de 2026
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Resposta da cheesegeek

Hi Joy,

Thanks so much for your lovely review!

We're so glad you felt happy with the service, and delighted to hear your brother-in-law enjoyed his cheesebox.

Thanks so much for the 5 stars - we appreciate it, and hope to see you again!

Best wishes,
Jen 🤓

Classificada 4 em 5 estrelas

Well wrapped

Well wrapped, though smaller wedges than anticipated, and one substitution, albeit a freebie.
Short dated too, so have had to freeze some.

20 de julho de 2026
logótipo da cheesegeek

Resposta da cheesegeek

Hi Lesley,

Thanks so much for taking the time to leave us a review.

I'm sorry to hear the box didn't quite meet your expectations. We appreciate your comments about the portion sizes, and I'm sorry the cheeses had shorter dates than you'd hoped.

I'm sorry for any disappointment caused by the substitution for the complimentary extra cheese, which we unfortunately ran out of sooner than planned.

We really do appreciate you sharing your experience, as feedback like yours helps us improve. Thank you again for giving us a try!

Best wishes,
Jen 🤓

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