thedanes.co.uk Opiniões 

442
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've been looking for a light weight garland for ages to replace one I've had for 30 years, also recycled paper! After many efforts of repair it was looking so sad. Your recycled garland is perfect an... Ver mais

Classificada 5 em 5 estrelas

Great website. I bought a wonderful French basket that is fantastic I've been using it for carrying my shopping it's very comfortable to hold its a little gem. I've been looking for a new one for a wh... Ver mais

Classificada 5 em 5 estrelas

A good choice of lovely products and I received my order nicely packaged and on time. I ordered the zinc spiked candle holders for a spring bulb display I'm making and they were perfect! Exactly as de... Ver mais

Classificada 5 em 5 estrelas

I was looking for eco tableware for my 50th birthday party and wanted something that was just that bit more interesting and special. I found The Danes almost by accident and am disappointed that it's... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Plataforma de comércio online

Escrito pela empresa

Creative & Sustainable Living, The Scandinavian Way. Home & Hygge inspired by Scandi living through the seasons. Home decor, Sustainable gift wrapping, Eco friendly tableware & living, Crafts & Gifts.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

442 opiniões

5 estrelas
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1 estrela

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4,9

Todas as opiniões

(442)

85 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

What a glorious company to do business…

What a glorious company to do business with .
I bought two Reindeer Forest Advent Landscapes which were seconds .
To me they are just gloriously individual and it is the Danes honesty that so impressed .
Arriving gift wrapped they are ready to give to my family to start the build up to Christmas 2025 on Monday .

If Christmas follows as it is starting it will be a fantastic month .
Thank you

29 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I have never ordered from The Danes…

I have never ordered from The Danes before but saw candle products in an interiors magazine.
Beautiful decorations for the home and in my case, to give as Christmas gifts. Reasonably priced items came carefully and attractively wrapped and with a few days of placing an order. I will order from you again and have shared my discovery of your shop with friends. Thank you.

27 de outubro de 2025
Classificada 1 em 5 estrelas

Sent wrong items, STILL no refund!

Sent the wrong colour of decorations and now won’t respond to my emails asking for correct colour. Party ruined, TERRIBLE customer service.
UPDATE 21.10.25: After updating here because i didn't receive a refund, i received a full refund of whole order - thank you!

3 de outubro de 2025
logótipo da thedanes.co.uk

Resposta da thedanes.co.uk

So sorry to have missed your initial message, we sent a reply yesterday. We apologise for the delay in getting back to you.

I am really sorry, but having checked our stock it seems that our supplier has changed the colour - it still have the same code for the hot pink but it now appears more as a rose pink colour for which I apologise.
I have arranged for a refund.
Sincere apologise for the inconvenience.
Best wishes,
Stine
Hi, further to your recent update..
I'm really sorry you have had a poor experience shopping with The Danes, we always try our very best but as with all things in life, sometimes things don't go according to plan. I have just looked at the order and it looks like there was an error, the refund and return label was issued but incomplete hence it was still pending. We will refund the full order and hope this makes up a little for the trouble you have had w your order. Please accept our apologies, we are a small business and really do try very hard to offer a great service and we genuine do care if we fail in this and always always try our best to put it right again. As a small business our customers are so important to us, but we are humans who also occasionally makes mistakes and we are really sorry that this affected your party. Sincerely Stine & Nicky

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