Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... Ver mais
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Leia as opiniões dos outros
What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... Ver mais
I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... Ver mais
A empresa respondeu
I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Food Market is no longer trading and this profile is not monitored
Informações de contacto
Reino Unido
- thefoodmarket.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scam I didn’t sign up for this and they…
Scam I didn’t sign up for this and they took money out of my account
Order not received
I ordered Hydrangea root from this company approximately 4 months ago, I paid £198, did not receive my order, I emailed them several times with no reply, I called the phone number several times with no answer. Now on my shop app which shows me my order status it says the order has been cancelled, I’m so disappointed.
Unable to order
Have had a great experience with this site in the past but for nearly a week I can not checkout my cart, says site maintenance!
Messaged repeatedly and just told we our sorting issue. Obviously not as other reviews have said this has been going on for a long time, 4 weeks +
Maintenance issues at Checkout
I have previously had absolutely perfect service ordering from Foodmarket.com, but for almost the past 3 weeks, every time I attempt to checkout, I am met with a message stating they were carrying out maintenance and to check back later. This message has appeared repeatedly despite numerous attempts over this time.
Abandoned my cart
I happily filled a virtual shopping cart with £55 worth of treats, only to find that shipping would be over £30.
Not for me, thanks. I'm off to unsubscribe and find somewhere else to shop.
Highly recommended for quality and customer service.
We received our order on time and nicely packed.
The olive oil is of the highest quality and fairly priced.
Chocolate assortment
Good selection of chocolate at a reasonable price
Extremely excellent service and the…
Extremely excellent service and the jams are all very tasty
I ordered
I ordered. I was given an approximate date for delivery.
It arrived within that period.
Well packaged and secure.
Very impressed!
Super range of products and exactly the one I was looking for. Easy order, super fast delivery and I was kept updated every step of the process. Very impressed and will definitely use again.
Great experience
Great range, excellent prices and fast delivery. Can’t fault the experience…. Will shop again
Prices excellent
Prices excellent
Service excellent
Delivery excellent
Need I say more, oh highly recommend
Good quality products and service
Good quality products and service
Wonderful produce - speedily delivered
Fabulous produce from their merchant The French Comté!
The air dried beef tavaillon marinated in plum brandy is nothing short of spectacular!
First class customer service and advice
Bought as a gift for my father
Bought as a gift for my father, and he had a call from DHL describing the contents and he was then emailed a customs form which he had to complete and return before they would send out the package. So not much of a surprise! I emailed The Food Market asking if this is normal and didn't receive a reply. So, in summary, great products but don't buy a surprise gift.

Resposta da The Food Market
Fantastic Customer Service!
I recently received an incorrect delivery of heath supplement juices, I only realised this a few weeks after we unpacked them! I emailed the Food Market on Friday afternoon and they responded immediately. A day later they have spoken to the merchant and resolved the issue with great diligence and efficiency! A special thank you to Angie!
I had a very minor delivery question…
I had a very minor delivery question and Angie responded very promptly. Exceptional customer service.
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