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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I received a the pink/burgundy oversized satin PJ's as a gift. They are very comfortable and the size is great (I am a 12 and got a size Small) however the top could do with an extra button at the top... Ver mais

Classificada 5 em 5 estrelas

This is my favourite pyjama brand. I fell in love with their peacock feather print years ago, and now own several different styles and types of their pyjamas, plus ones for my family, and a dressing g... Ver mais

Classificada 1 em 5 estrelas

I purchased these PJs in a size M, but the bottoms are huge and extremely long. The fabric also feels like a plastic bag, uncomfortable and sticky against the skin. I would have returned them, but unf... Ver mais

Classificada 1 em 5 estrelas

Glossy website, order arrived and item smelt disgusting. Returned item and was charged for return.Can not reccomend this company at all, how a smelly product gets through their quality control says th... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda infantil
  3. Grossista de roupas e tecidos
  4. Fornecedor de vestuário
  5. Loja de moda masculina
  6. Loja de moda feminina

Escrito pela empresa

THEIR NIBS hand painted designs printed on women's, children's and men's nightwear also specialising in accessories and home products. Super soft cotton pyjamas, nighties, dressing gowns and robes plus unique homeware.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

117 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 69% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful and great quality!

Discovered this brand on social media and decided to purchase the Swallow shorty pjs in pure cotton. They arrived quickly and were a super quality. Don’t be put off by the crispness they become buttery soft after the first wear. Lots of compliments and will be buying a few more pairs.

5 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The quality of the pyjamas is fantastic…

The quality of the pyjamas is fantastic and represents very good value for money. I ordered 2 more pairs yesterday and have already been informed they will arrive today. I also love the designs. Very comfortable to sleep in. Would highly recommend

11 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The pyjamas were massively too big

The pyjamas were massively too big. I’m unable to return them due to their refund policy. Basically my husband opened the package , took off the label, and put them on my pillow ready for the night time. So, now I can’t return them. I’m stuck with pyjamas that make me look and feel like a clown. Not happy at all.

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Wow!!

Wow!!! Just an amazing team , I ordered pj’s for a present , sent back last Friday from Northern Ireland to change size , arrived yesterday. Could recommend buying anything from here. Best customer service I’ve had ever . Heather

14 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend buying PJs' from Their Nibs

I can't recommend Their Nibs enough, their traditional PJs' in both cotton and satin are good quality and their are so many beautiful designs to choose from.
I purchased a pair last year and loved them so much asked for further pairs of PJs' off my family for Christmas. Their was a little issue re sizing but on contacting their customer service department this was resolved quickly. I found their customer service department fantastic, prompt to reply and just so helpful, which in this day and age is a rarity. I am now looking to buy short sleeved PJs' for the summer .......only problem, too many beautiful designs to choose from!!

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service experience from TheirNibbs

Amazing experience from TheirNibbs. They accepted a returns and provided the exchanged items really quickly, however the parcel was stolen as it was left in an insecure place by the royal mail. After a couple of emails they replaced the items (in any colour/size I wanted) and they again arrived very quickly. Thought I'd leave a review as it was very good of them to replace the items given it wasn't their fault the parcel was stolen.

5 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

The quality of the cotton hummingbird…

The quality of the cotton hummingbird pyjamas was amazing (had not washed and dried them mind you). But the fit of the bottoms was not good, they are wide and low rise. So I had to send them back... which cost nearly £5 tracked. Wish I had bought them via a major retailer who had free returns!

6 de fevereiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointed …

Treated myself to Jersey pjs and matching robe post xmas.
Robe washed fine, pjs shrunk in legs and arms after first 30° wash. They no longer fit in leg or arms despite my best efforts to stretch.
The upshot is, I have paid over £75 for a robe!!! Won't buy again and would not recommend.

18 de janeiro de 2024
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi Julie, I'm very sorry to hear that. Please do email customer services at info@their-nibs.com with your order number and we can sort you out a replacement.

Classificada 5 em 5 estrelas

I received my first pair of Theirnibs…

I received my first pair of Theirnibs PJ's for Christmas and have just ordered my second pair. I am absolutely delighted with them. They are so comfortable to wear and sleep in. I even changed into them on New Years eve at my Siser-in-laws family party. Everybody loved them and thought they were very glamorous. I will be ordering more, Debs.

4 de janeiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Poor quality garment and service

Item arrived with a bad ‘pull’ and was of poor quality for a circa £40 garment. Item was returned at our expense and then informed that the gift box is non refundable (not impressed at all about that!).
Would make sure whatever you are ordering has reviews specific to that item so you can be sure of the quality. The process of ordering and returning and losing the value of the gift box has left us over £10 out of pocket.

16 de dezembro de 2023
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi George,

I'm afraid we were not made aware that the return was due to a fault with the item. If you had emailed customer service we could have issued you a free return label.

When your wife emailed to advise we refunded the order in full including the non- refundable item and postage. I can see this went through on the 27th.

Many Thanks

Classificada 5 em 5 estrelas

Firstly I must say I have been looking…

Firstly I must say I have been looking for a robe for maybe over a year now and could not find the right one until now. Heathers story is beautiful, her designer is exquisite, the communication and customer service is 100%. I ordered the grey velvet robe with the cheetahs, only just received it. I am 5'7, size14-16 and the L is spot on. The quality, the details, the lining, the room which is not oversized but just comfortable and perfect. I ditto everything your previous customer said if I could give 200 stars I would without blinking. I have also ordered some pyjamas. Let's continue to support such a wonderful and unique business then we will all be happy.

2 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love it! Beautiful nightshirt.

I bought the cotton retro nightshirt, and it's beautiful. Lovely tight weave poplin, really cosy! It's well made and exactly as in the pictures. I went for a medium, (I'm 5.7 and 11ish stone ☺️). It fits beautifully. Perfect on the shoulders but roomy enough to turn in your sleep. It came in recyclable packing which is great, and I'm good time. I'm definitely ordering again. Lovely fabric and comfy fit.

22 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

best pJ shop ever

I'm a size 20-22 I love that this store recognised that people like their PJ to be a bit loose, and they are long not dangling round my chins. Quality fab, design and colours fab . Dressing gown fab what else can I say!! Heather customer service was truly helpful. My only negative is that when you pick your item and put it in the basket its bit confusing as they show other items that you didn't put in the basket. I ended up getting the wrong PJ,s Heather fixed it I'm all good . My now go to for jammies etc

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

If I could give 200 stars I would

If I could give 200 stars I would. I have never been more blown away by the little added touch from Their Nibs. I ordered a robe and jammies, which are gorgeous, and got a beautiful dream diary as a gift. I suffer with cPTSD and this diary is what I was looking for. Thank you so much! BTW delivery was fast and online ordering very easy. I will be buying from them again. X

16 de novembro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

These are lovely pijamas and prints BUT

These are lovely pijamas and prints, but due to Brexit result unaffordable for us out of the UK, so even I love them I can not repeat. There is a great balance quality price in UK. Please inform if there is some place in EU and better in Spain where we can buy them.

2 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely design and quality for very reasonable price

I bought 3 pairs of pyjama bottoms and I love them. The quality and fit is very good for a reasonable price. I love the choice of different designs too. I couldn't find any that I liked on the high street and these were much better and less money. The fit was true to size, arrived very quickly and was packaged nicely. I would definitely shop with them again.

27 de outubro de 2023
Opinião espontânea

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