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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I received a the pink/burgundy oversized satin PJ's as a gift. They are very comfortable and the size is great (I am a 12 and got a size Small) however the top could do with an extra button at the top... Ver mais

Classificada 5 em 5 estrelas

This is my favourite pyjama brand. I fell in love with their peacock feather print years ago, and now own several different styles and types of their pyjamas, plus ones for my family, and a dressing g... Ver mais

Classificada 1 em 5 estrelas

I purchased these PJs in a size M, but the bottoms are huge and extremely long. The fabric also feels like a plastic bag, uncomfortable and sticky against the skin. I would have returned them, but unf... Ver mais

Classificada 1 em 5 estrelas

Glossy website, order arrived and item smelt disgusting. Returned item and was charged for return.Can not reccomend this company at all, how a smelly product gets through their quality control says th... Ver mais

Informações sobre a empresa

  1. Loja de roupa
  2. Loja de moda infantil
  3. Grossista de roupas e tecidos
  4. Fornecedor de vestuário
  5. Loja de moda masculina
  6. Loja de moda feminina

Escrito pela empresa

THEIR NIBS hand painted designs printed on women's, children's and men's nightwear also specialising in accessories and home products. Super soft cotton pyjamas, nighties, dressing gowns and robes plus unique homeware.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

117 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 69% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely bandeau maxi dress with peacock…

Lovely bandeau maxi dress with peacock feathers from the new Boho range. Complete with pockets!! Can’t wait for the weather to warm up so I can wear it!

10 de abril de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi there,

Thanks so much for your review. Glad you love the bandeau dress!

Many thanks,

Charlotte

Classificada 2 em 5 estrelas

I was given a pair of the leopard navy…

I was given a pair of the leopard navy pyjamas for Mothers Day. Whilst I loved the pattern, I had to take these off as they were unbearably itchy.

5 de abril de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi there, I am so sorry to hear that. If you could email our customer care team on info@their-nibs.com we will do our best to sort this for you.

Classificada 1 em 5 estrelas

Their shower hat does not keep hair dry!

22 de março de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi Mary,

We are so sorry to hear that there has been an issue with your order. If you could contact our customer services team at infor@their-nibs.com we would love to help sort this for you.

Many thanks,

Charlotte

Classificada 1 em 5 estrelas

Not nice in bed

I was given a pair of long pyjamas as a Christmas present.I found the pattern rather too garish for my liking but that is just personal taste. When I put them on the cut made them look rather bulky and unflattering. In bed the satiny material felt slithery and they made me feel clammy after a while as they are made of polyester. I found the button front style uncomfortable. I do not think that they are well made or stylish. In fairness I should add that I usually like to wear cotton and I believe that Their Nibs do a cotton range.

26 de dezembro de 2024
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi there, I'm so sorry that you were disappointed with your pjs! We do also have Cotton and Linen Mix options available. If you would like to reach out to us at info@their-nibs.com we can see if we can help solve this for you!

Classificada 3 em 5 estrelas

Quality of the fabric does not match the price!

I was quite disappointed with the quality of the fabric, especially given that this is the most expensive pair of pyjamas I have ever bought at £58! The fabric is very thin and coarse. I was hoping for a soft luxurious feel to match the luxurious look but the fabric feels rough to the touch and thin enough that I can clearly see my hand through it.

Positives were that delivery was very fast (2 days) and the order came with a free lightweight dream journal which was a cute touch. If the fabric had have been better quality I would have been really happy with the overall experience.

5 de março de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi there, I'm so sorry to hear that you were disappointed with your purchase. If you could contact customer services at info@their-nibs.com then we would love to try and help you with this.

Classificada 1 em 5 estrelas

POOR CUSTOMER SERVICE

I received my pyjamas, lovely mushroom print design, fit was perfect. I did notice however when I put them on for the first time that they had a white stain on the shirt of the pyjamas, approx 6 inches wide, maybe bigger. It looked like bleach? They were meant to be brand new? If it had been a small mark I could of looked past it, but they are not cheap pyjamas and I think I was within my right to ask for a replacement or a refund. This is the first time I've ever contacted a company and made a complaint about a product I've brought. I reached out to them politely via email, no response, I gave them adequate time to email me back but they didn't. So I messaged them on their Facebook account, no reply, so I sent two more messages. I have not had one single reply via Facebook or email. If they do not respond to this review I will be reaching out to Trading Standards

31 de janeiro de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Dear Emily,

We appreciate you taking the time to share your recent experience with us on Trustpilot. We understand your concerns regarding the unsuitable state of the pyjamas and sincerely apologize for the inconvenience caused. We did respond to your initial email within 24 hours and we have taken the immediate action to address the issue by replacing the item. Please be assured that the quality control team will look into this to make sure this does not happen again.

If you're willing to give us another chance, we would be grateful if you could consider updating your review to reflect the positive changes we have made to ensure a better experience for future customers.

Many thanks,

Charlotte

Classificada 1 em 5 estrelas

My husband bought me a present from Their Nibs for my…

My husband bought me a present for my birthday. Absolutely looked great & wore couple of times. Once in the wash (I did follow the instructions) it shrunk and was so difficult to iron. Once ironed I wore the PJ’s and at night I couldn’t not sleep at all because of the thread and the elastic they used. It was so uncomfortable and itchy on my skin.

25 de janeiro de 2025
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi Kelly, I'm so sorry to hear that. If you could contact us via our email at info@their-nibs.com we will happily look into this for you.

Classificada 4 em 5 estrelas

Lovely PJs, poor smell

I was gifted two sets of these PJs and they are beautiful. Really pleased with them. Unfortunately they both had a really bad factory/stale smell to them when taking them out of the packaging. Both sets were gifted from 2 different people so I know the smell must have been from the garments manufacturer. After a quick cycle in the washing machine, all was ok. Just not what you would expect from quite pricey PJs.

25 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I have 2 pairs of PJs

I have 2 pairs of PJs — one soft cotton, the other one satiny. I can honestly say that they are the best investment I have ever made! They are perfect to climb into at the end of a long day, and so delicious to lounge around in at the weekend. I went on a girls weekend recently and my mates were very envious! They are constantly bringing out gorgeous, new prints and designs too. Can’t wait for a summer shorty pair ;-)
Pa they make amazing gifts too xx

30 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Shame about postage cost

I must say it's super disappointing that you need to pay for postage when returning. I spent £8 last week for postage there and back. My advice is to get £75 worth of stuff (or whatever the amount is for free postage) so at least if it won't fit you, you don't spend loads on post. I know it's £8 but most places have free return. Won't be buying again unfortunately!

5 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Gorgeous pyjamas

What can I say! Absolutely fabulous pyjamas beautiful fabric and cut. Just had a hospital stay and everyone commented on the beautiful pyjamas

6 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely Pyjamas, good customer service

Ordered a set of satin pyjamas for my parntners 30th birthday. Unfortunately they did arrive with a manufacturing defect. I contacted them and they dealt with it amazingly. Told me to keep the original ones, sent new ones (after being double checked before dispatch), and issued a partial refund. Second pair are perfect. They are a very nice comfy material. Would definitely buy more in future.

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Satin P Js Beautiful quality and design

I ordered the Satin Outsize scalloped pyjamas and am delighted with their quality and design. Comfortable and glamorous they are just what I was looking for and at a good price.
Customer service is great - I was able to exchange the size ( they are generously sized ) for a smaller size in a matter of days. Highly recommended. I’ll be ordering more!

29 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First-rate customer service

I was a first-time customer and an unintentionally tricky one. I ordered pyjamas to cheer up a friend and discovered they were the wrong size just outside the 30 day returns period. Their Nibs customer service is impressively responsive and, when I explained the circumstances, they agreed to an exchange. They kept in touch during the complex business of retrieving and returning the parcel and dispatched a replacement. When Royal Mail delivered this to the wrong address they offered to send another if I couldn't track it down. Luckily it didn't come to that. They have definitely won a loyal customer.

5 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

If I could give 10 stars I would!

If I could give 10 stars I would! Firstly, the beautiful story behind the brand and the amazing designs drew me to Their Nibs. I received a gift of the Oversized Peacock Short Pyjama set …which are just fabulous- colour and style. Unfortunately I had an issue with the pyjamas which were replaced - seamlessly, very quickly and with no doubt about my reason for return. The long story short is that the customer service I’ve received has been above and beyond expectations. Things can occasionally go wrong during manufacture but it’s how it’s dealt with that matters. I couldn’t have asked for more and I’ve already got my eye on my next purchase!

12 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic pjs, fantastic company!

First, and most importantly, the pjs are excellent quality. I ordered a size L which was too big and the exchange process was very smooth.
Royal Mail then lost the new pair and although this was no fault of Their Nibs, they arranged for a new pair to be sent to me with no fuss. Now I pretty much live in these pjs and will be ordering another pair. Just goes to show it pays to shop small :)

27 de agosto de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Frill Nightdress in Blue Foxglove

I bought the long nightdress in white wisteria and loved it so much I got the one in blue foxglove. Oh what a disappointment! The blue colour is nothing like the deep ocean blue shown on the first image on the website and more like an air force blue - horrible. And what’s happened to the beautifully soft lawn cotton lining that’s on the wisteria nightdress - there isn’t any on the blue foxglove one, it’s just hard-wearing cotton (which may soften when washed to give it the benefit of the doubt). I was looking to buy the White Hummingbird one but I’m a bit reluctant if it’s of the same lower quality. So very disappointed.

5 de agosto de 2024
Opinião espontânea
logótipo da Their Nibs

Resposta da Their Nibs

Hi Sandra, I'm so sorry to hear you're disappointed with your nightie. The frill nighties in the current collection are poplin cotton so they're a heavier unlined fabric. The version we sold in the spring/summer collection were in a much lighter cotton voile with modesty lining.
The hummingbird will be the same I'm afraid.
If you'd like to return it for exchange or refund please do email us at info@their-nibs.com and we can assist you with that.
Many Thanks

Classificada 5 em 5 estrelas

Simply the best pyjamas

I'm hooked on these pyjamas! Beautiful prints. Excellent quality. Soft cotton. Fun to wear. Very comfy. I'm 5 ft 2 inches and the Small fits perfectly-- just the right length. The first two pairs are a couple of years old now and are holding up very well; just ordered two more for summer.

25 de julho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Nightie and PJs

Almost there with the nightie. I get why there’s a undercloth to make it less see through but I would prefer it without. Material is very nice. Size L for some reason is too large for me, which is unusual, but it’s better than being too small.
Got PJs for my mum’s birthday. Lovely pattern and feel good but will see how it goes.
Overall I would recommend the company, products and service.

24 de junho de 2024
Opinião espontânea

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