The web site was easy to navigate. I emailed the company with questions about the item I wished to purchase. The email was answered the next day with the information I needed. I ordered the Pin... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ordered a silver monkey necklace for an 18th birthday gift as nod to a favourite toy and recipient was delighted with it! Great quality and gorgeous design. The secure delivery wasn’t cheap but effici... Ver mais
A empresa respondeu
Site très sérieux, réponse rapide aux mails. J'ai été informée de chaque étape dans l'avancement de ma commande. Les délais ont été largement respectés ! C'était la première fois que je commandais sur... Ver mais
A empresa respondeu
Mega professionelle og virkelig rare ansatte der guidede mig da jeg var forbi for at købe en vielsesring. Jeg kan klart anbefale at besøge the Jewellery Room.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Jewellery Room is the global home for fine designer jewellery, based in Copenhagen. Founded in 2020 by sisters Pernille and Charlotte, who each bring more than 20 years of experience in the jewellery industry, our mission is to connect customers around the world with carefully selected independent jewellery designers. Every piece in our collection is handpicked by our jewellery experts, chosen for exceptional craftsmanship and timeless design. We work closely with each of our designers to ensure that the jewellery we offer is of the highest quality – pieces made to last a lifetime. With a strong commitment to responsibility, we review each designer against strict criteria to ensure their sourcing and production reflect our values. This means you can wear every piece with pride. We know that buying jewellery is often a meaningful decision, whether it’s a way to celebrate yourself or a loved one. That’s why customer satisfaction is at the heart of everything we do. Our goal is not only to ensure that every purchase feels safe and special, but also to build long-lasting relationships with customers who return to us with confidence. At The Jewellery Room, we are honoured to guide you through your jewellery journey – and we look forward to being part of your story.
Informações de contacto
Møntergade 16, 1116, København K, Dinamarca
- customercare@thejewelleryroom.com
- thejewelleryroom.com
4,7
Excelente
712 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thank you for giving us the opportunity…
Thank you for giving us the opportunity to purchase Maria Nilsdotter's creations in Israel! Thank you for shipping your orders to Israel! 🇩🇰❤️
Tak fordi I giver os mulighed for at købe Maria Nilsdotters smykker i Israel! Tak fordi I sender jeres ordrer til Israel! 🇩🇰❤️
2 de junho de 2026
Resposta da The Jewellery Room
Thank you so much for your kind words ❤️
Wishing you a beautiful day 🤗
A beautiful designed gold ring
Online ordering process Perfect!
Fast and safe delivery!
Would order again in the Jewellery Room!
A beautiful and noble Gold ring 💛
28 de maio de 2026
Resposta da The Jewellery Room
We are delighted to hear that you enjoyed your experience with us and that you love your beautiful gold ring. Thank you for placing your trust in The Jewellery Room, and we look forward to welcoming you back again soon ✨
Excellent advice and experience…
Excellent advice and experience overall. Highly recommended!
3 de junho de 2026
Resposta da The Jewellery Room
Dear Olivier,
Thank you so much for your kind words, we hope to welcome you again soon 🌸
Fremragende service!
Jeg fik faktisk saa god service, at en af medarbejderne i The Jewellery Room kontaktede mig for at sikre sig, at jeg fik den rette stoerrelse AKVA armbaand. Det har jeg aldrig oplevet foer. Jeg fik den rigtige stoerrelse og er rigtig glad for det. Jeg bor i USA, saa det gjorde ogsaa tingene meget nemmere. Tusinde tak for hjaelpen. Jeg kan varmt anbefale Jewellery Room.
26 de maio de 2026
Resposta da The Jewellery Room
Kære Andrea,
Det var en fornøjelse at hjælpe dig med det smukke AKVA armbånd, sig endelig til næste gang vi kan hjælpe dig 💎💫
Venlig hilsen
Jennifer
The Jewellery Room
I liked the piece very much
I liked the piece very much, but would like the smaller size. Hope the return process is easy.
4 de junho de 2026
Opinião espontânea
Resposta da The Jewellery Room
Dear Janet,
Thank you for your kind email, I hope you´ve received my email regarding your exchange, if not, please dont hesitate to reach out 🤗 Wishing you a wonderful day 💫
Best wishes,
Jennifer
Wow this was my first time using the…
Wow this was my first time using the jewellery room . I can honestly say will be definitely using again . Every question answer about my peace of jewellery. I received my peace today as over the courier service .
Thank you so much The Jewellery Room .definitely 5 🌟s , happy 😊
21 de maio de 2026
Opinião espontânea
Resposta da The Jewellery Room
Dear Stephen,
Thank you for your wonderful review ✨
We are delighted to hear that you had a great experience with us and that your jewellery arrived safely 😊 Thank you for choosing The Jewellery Room, we look forward to welcoming you back again soon ✨
Best regards, Jennifer
The Jewellery Room
Resposta da The Jewellery Room
Tak for din venlige anmeldelse 🤗
Hav en skøn lørdag ☀️
Resposta da The Jewellery Room
Liebe Orhan,
Vielen Dank für Ihre freundliche Bewertung. Ich wünsche Ihnen ein schönes Wochenende ✨
If there were more than 5 stars
If there were more than 5 stars, I would definitely go for it! I had the BEST service EVER!! They were very helpful and always wanted to make sure I am happy with my purchase.. I can’t say enough good things about you guys! Thank you so much for everything you did! Plus the shipment took only 6 days to arrive to Saudi Arabia. I am beyond happy and can’t wait to order again from you❤️❤️
19 de maio de 2026
Resposta da The Jewellery Room
Dear Zainab,
You are too kind, thank you so much for your review 🤗 It means so much that we were able to help you get the stunning pendant and necklace 🥰 We look forward to welcoming you at The Jewellery Room again soon ✨
Warm regards,
Jennifer
Resposta da The Jewellery Room
Dear Edward,
Thank you for your kind review, we are so happy that we were able to help you with this special surprise ✨
Georg Jensen Mercy halskæde
Fint, men ret dyrt smykke. Ved jo godt man også betaler for "navnet", men når jeg betaler så mange penge, forventer jeg også det fungerer upåklageligt.... og desværre synes jeg at selve snoren er meget stram/træg når jeg skal have den af og på!
4 de maio de 2026
Resposta da The Jewellery Room
Kære Maja,
Tak for din besked og din anmeldelse - jeg har lige tjekket den lignende halskæde vi har her i vores showroom og den glider helt perfekt, så vi vil meget gerne bede designeren tage et kig på din halskæde hvis du er interesseret? I så fald er du i hvert fald meget velkommen til at kontakte os på mail customercare@thejewelleryroom.com 💫
Resposta da The Jewellery Room
Dear Lesley, thank you so much for your kind review, we hope to help you with your next jewellery purchase 🤗
Beautiful jewellery delivered on time…
Beautiful jewellery delivered on time really happy
21 de abril de 2026
Resposta da The Jewellery Room
Dear Frances, we are so happy you are pleased with your jewellery, wishing you a lovely day and thank you for your review ☀️
Alt var fint og hurtig levering
Den bestilte vare var præcist, som forventet og beskrevet. Super hurtig levering.
21 de abril de 2026
Resposta da The Jewellery Room
Kære Ulrik, Mange tak for din venlige anmeldelse, vi vil glæde os til at hjælpe dig med dit næste smykkekøb 💫
De var så søde og hjælpsomme
De var så søde og hjælpsomme - købte via The Jewellery Room, selvom de var lidt dyrere end at købe direkte af forhandler og det blev vi glade for, for den skulle ombyttes og det hastede. Personalet var ekstremt hjælpsomme og rakte ud til designeren for at få det til at gå hurtigst muligt :-)
20 de abril de 2026
Resposta da The Jewellery Room
Kære Thilde,
Tak for din søde anmeldelse, vi er så glade for at vi kunne hjælpe dig med den smukke Carolina de Barros ring, og vi håber jeres bryllup kommer til at være en fantastisk dag 🥰
Fantastisk god oplevelse og nærværende…
Fantastisk god oplevelse og nærværende service i deres butik. Jeg er klart en kunde, som kommer igen.
20 de abril de 2026
Resposta da The Jewellery Room
Kære Nadia,
Tusind tak for din søde besked, vi vil glæde os til at byde dig velkommen i Bredgade 35 igen 🤗
Hav en dejlig dag ☀️
Resposta da The Jewellery Room
Kære Steen,
Tak for din venlige anmeldelse, vi vil glæde os til at hjælpe dig en anden gang 🤗
Modtog den bedste rådgivning og fik…
Modtog den bedste rådgivning og fik smykket til tiden. Giver the Jewellery Room min varmeste anbefaling.
20 de abril de 2026
Resposta da The Jewellery Room
Kære Maria, tusind tak for din søde anmeldelse, vi vil glæde os til at byde dig velkommen en anden gang ❤️
Super service og hurtig ekspidition
7 de abril de 2026
Resposta da The Jewellery Room
Kære Pauline,
Tak for din venlige anmeldelse, vi vil glæde os til at byde dig velkommen hos The Jewellery Room en anden gang 🌸
Super schöner Schmuck
7 de abril de 2026
Resposta da The Jewellery Room
Vielen Dank für Ihre freundliche Bewertung, wir freuen uns darauf, Ihnen weiterzuhelfen 🤗💎
A Experiência Trustpilot
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