Thelotusfab Opiniões 147

Not satisfied with the quality of the saree — the material did not meet expectations.

More disappointing was the return/exchange process, which is overly complicated and inconvenient.

Ended up keeping the saree only to avoid the hassle. Based on this experience, I would not recommend this brand to others. Definitely needs improvement in both product quality and customer service.

This is the one of the most fraudelent company. The order I received is of bad quality. I don't want to purchase from them. Never order from this website. They show something else and give something else with poor quality, and when I asked for a refund, they said there is no refund policy. When i placed order there was no mention of refund policy. This is a fraud website total waste of money. Customer support team is very rude to talk to. They dont complete the conversation and cut the call. Very poor. Never choose them

My experience with this company has been extremely disappointing. They do not have a proper return policy — only a replacement policy, and that too with unfair conditions.
If you receive a defective or wrong product:
You have to courier the product back to their address at your own expense
Even after they receive it, replacement is not guaranteed
They may or may not send you a replacement, depending on their decision
The biggest issues are:
The product delivered is not the same as what is shown
The quality is very poor and below expectations
Please think twice before ordering anything from this company.

Its a fraudulent company.
I have received low-quality, incorrect products that do not match website photos, alongside poor customer service. It is not supporting customers requirement.
Conversely, the website displays user fake 4star reviews . Its a potential scam and poor-quality manufacturing.
I lost my 7000 rupees. We can't wear this saree. There is no refund policy and if you want to replace it , there is no product pickup facility. I am 100% sure they will not replace the item in return. They are money eaters fraud scam company.

I would rate o, it is a fraudulent website, saree delivered was very poor in quality, the customer care lady is very rude, battmeez, No refund policy.. Very rude behavior. pls do not buy from thr.

The platform is not for those looking for convenience. Personally didn’t had wonderful experience with customer support neither with the product. The product quality and making is not as described or stated. They are not even providing pickup facility. My money is literally wasted. Will not prescribe this platform as there are may more providing better products with better customer support

I was sent a different order which did not match with their website pictures

They refused to offer me refund and also wanted me to pay extra for courier ..

Support team did not have empathy and did not help at all

Never shop from here seeing the pictures on the website

Cheap clothes sold for profit. Return policy is negligible, only exchange and customers pay for return. The quality is really off as well as sizing of blouses. Spare yourself the trouble and save your money for something worthy.

Worst experience. Customer care executive was very rude. The return policy is extremely poor.

I had a very disappointing experience with Lotusfab. On their website, they clearly mention a “7 days return policy,” which is misleading. When you read the full policy carefully, you realize they do not actually offer refunds — they only provide exchanges for another product. This feels deceptive and not transparent at all.

The quality of the clothing is also not good. The material feels cheap and does not match the expectations set by the pictures. The blouse quality is especially poor, and the padding inside is very low quality and badly finished.

Overall, I am not satisfied with my purchase. I would not recommend buying from Lotusfab unless they improve their product quality and clarify their return policy honestly.

I would rate o, it is a fraudulent website, saree delivered was crushed, used with stains, other one looks like curtain sheet, order ID LF151517, Am filing complaint with consumer court

So beautiful and so nice saree

Fake company ads are misleading they send very cheap quality saree .. customer care is also very arrogant... I ll complain about this company in consumer court .. they are cheating customers they should bear the consequences

Very very poor quality of saree rather i would say cheapest product ever...display show different colour and send very different bakwassss...dnt by they do not refund... Its scam...take 1500 and send rastevali sareee

Very poor quality saree for ₹1500. Looks completely different from pictures. I wanted to rate 0. But no option. Customer support is extremely rude and not helpful. They forc Fake expectations. Quality of saree os not even worth 50rupees. Don't cheat people like this.. Forcing us to stop shopping online.

Very poor quality saree for ₹1500. Looks completely different from pictures. Customer support is extremely rude and not helpful. They force customers to do self-return which is not mentioned clearly. Fake expectations, not worth the money

Very very cheap quality lotus fab fraud company hai...band kardo lotus fab aag lagado company ko....

The product was not shown as given in the picture. just had print on one side. That's one thing but had the worst customer support, they had the audacity to talk rudely on call. I had placed two order and cancelled one of them with in 24hrs. This was 10th october, since then I am just begging them to provide the refund for the other one. They fail to understand the question every single time. I had patiently made then understand the problem every single time. But the girl on the phone makes it feel like she is doing a favour listing to me. "oh goddddd" 'madaaaaam time lagta hai turant answer nhi dete" this is when I have sent the screenshot on the first call in the morning and asking for update in the evening. I mean are you for real? Customer support?

All products are fake. Nothing similar to the pics they have shown. Plus if you have to return, then u will have to arrange it and then they said we will show the original product to you before delivering. But still what they showed to what was delivered was a huge difference.