I found Lowe Group to be very understanding and helpful to my accommodation needs. I had to.move out of my previous accommodation at very short, but Lowe made sure I could move in prior to my deadli... Ver mais
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Great communication and customer service. Freddie was really helpful answering a lot of questions and queries and responded fast. It made the whole process run really smoothly and comfortably. Also... Ver mais
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The Lowe group have been so easy to contact and very helpful with everything I’ve needed support on while I’ve been living in one of their guardianships. It was quick and easy to move in, to change ro... Ver mais
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Tim, Poppy and the team were refreshingly straight forward and engaged to deal with. They were very interested in our property, its potential and its unique quirks. Lowe completed everything they said... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We deliver cost-effective, innovative solutions to managing vacant properties, which create social impact and support local communities.
Informações de contacto
1A Saltoun Road, SW2 1EN, London, Reino Unido
- 020 8038 4010
- info@thelowegroupltd.com
- thelowegroupltd.com
4,4
Excelente
124 opiniões
Sem histórico recente de solicitação de opiniões
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Just joined Lowe, several years as a guardian to compare
I'll start this with a disclaimer, I'm new to lowe and am moving in this week, so I'll work with what I know about them till now...
Lowe are a friendly, young, caring company, they take the time to match you with like minded guardians you'll have something in common with, they strive to create an environment that will be comfortable and friendly and encourage people to use shared facilities and be social/ form bonds. They have rigorous checks including character references, job references and CRB checks, to ensure people are pleasant and compatible to share facilities.
I was most impressed by how much time they spent chatting through options and preferences to find a space. I've been a guardian a number of years with several companies, for me it's a chance to live in interesting spaces and pay less on rent, but there's also a community of young, creative, interesting people who are also willing to be moved to a new space when needed and stay flexible. Lowe have a great system for reporting maintenance, there are QR codes in the building which link you directly to an app, speedy, convenient and very efficient.
I believe if you go into a guardianship expecting stability then you will be disappointed because the nature of the job is that we are 'live in security' we live in these spaces to act as a deterrent for squatters, or crime, in order that they stay occupied whilst permissions are sorted to knock the building down or re-purpose it, so we can be living in some uncertainty. Stay open minded, and enjoy the adventure it brings.
11 de outubro de 2024
Opinião espontânea
Resposta da The Lowe Group
Hi Beth,
Thank you so much for taking the time to share your thoughtful review, especially as you’re just getting started with us at LOWE! We’re thrilled to hear that your initial experience has been positive and that you feel supported in your guardianship journey so far.
We take pride in fostering a sense of community among our guardians, and it's great to know that you appreciate the effort we put into matching you with like-minded individuals. Your recognition of the steps we take to ensure compatibility and comfort within our properties means a lot to us, as it's something we work hard to maintain.
It’s also wonderful to hear that our team was able to guide you through the process thoroughly and thoughtfully, and that you’re finding our maintenance reporting system both convenient and efficient.
We completely agree with your insight about the unique nature of guardianship and the flexibility it requires. As you mentioned, it’s about embracing the opportunity to live in some amazing spaces while contributing to keeping them safe and secure. We appreciate your open-minded approach, and we’re confident you’ll continue to make the most of this experience.
If there’s anything you need as you settle in, don’t hesitate to reach out—we’re always here to help. We’re excited to have you with us and look forward to supporting you throughout your time with LOWE.
Best wishes,
The LOWE Team
Excellent
Kind, efficient and flexible. Completely unlike any estate agent I have previously dealt with.
7 de outubro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your kind words! We're so glad to hear that you've had a positive experience with LOWE and that we stand out from your past experiences with estate agents. Being kind, efficient, and flexible is at the heart of what we do, so it's great to know that this has come across in your interactions with us.
If there's ever anything else we can do to support you, don’t hesitate to reach out. We're always here to help!
Had a great service
Had a great service, staff cheerful and always willing to help. Repairs happen in a quick and timely manner.
4 de outubro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your wonderful feedback! We're delighted to hear that you've had a great experience with our team.
If you ever need anything in the future, we're here and happy to help!
Great management and support
Great company to work for. The management style really encourages you to grow within the company. They offer you to go on courses for free to enhance your skills and work ethic.
Andre is a particularly great manager who puts your wellbeing at the forefront. He is very attentive and a great support for everyone within the team.
4 de janeiro de 2024
Opinião espontânea
Resposta da The Lowe Group
Dear Belle,
Thank you so much for sharing such positive feedback! We're thrilled to hear that you had such a rewarding experience working with us and that our management style has supported your growth.
We loved having you on the team and can't wait to see what the future holds for your exciting new career!
A special thank you for highlighting Andre’s leadership—he’ll be delighted to hear how much his support has meant to you. As you know, we're very proud to have a manager like Andre, who truly cares about the wellbeing and success of his team members.
Best,
The LOWE team
Excellent service and support from the…
Excellent service and support from the outset. All at Brixton branch did a great job.
2 de outubro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your kind review! We’re delighted to hear that you’ve experienced excellent service and support from the very beginning.
If there’s anything else we can assist you with, don’t hesitate to get in touch. We're always here to help!
Highly Recommend!
My experience with the Lowe Group has been fantastic. The team was not only professional and reliable but also friendly and approachable throughout the entire process. They were quick to answer any questions I had and made me feel like they were truly invested in helping me get set up.
26 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your fantastic review! We’re thrilled to hear that your experience with LOWE has been such a positive one. Being professional, reliable, and approachable is exactly what we strive for, so it’s wonderful to know that our team made you feel supported and invested in throughout the process.
If you ever have any more questions or need assistance in the future, don’t hesitate to reach out—we're always here to help!
Thank you to everyone at the Lowe group…
Thank you to everyone at the Lowe group for the support you are giving the youth work charity regenerate through your financial donations, volunteering your time and creating work opportunities for young people that have come through our youth clubs. We are so grateful to have you as a partner and impact the world for good, together.
25 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Dear Andy,
Thank you so much for your kind words! It’s an absolute honour to support Regenerate and the incredible work you do with young people. We're grateful for the opportunity to contribute and it's incredibly inspiring to see the impact your charity has on the community.
We truly believe in the power of partnerships like ours to make a real difference, and we're excited to continue working together to create positive change. Thank you for allowing us to be part of this important mission!
I had a fantastic experience with The…
I had a fantastic experience with The Lowe Group. From the beginning Tim, Poppy and the team were professional, responsive, and made the process stress-free. They went above and beyond. I would highly recommend them to anyone!
25 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience with LOWE. It’s great to know that Tim, Poppy, and the rest of the team were professional, responsive, and made the process stress-free for you.
I will always highly recommend
I stayed at a LOWE Guardian property a few years ago now for a year only between moves. I was never disappointed. The whole process was straightforward, smooth and easy. The team were easy to get in touch with, efficient and quick in response. I have and will continue to recommend highly.
1 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your fantastic review! We're so glad to hear that your experience in one of our properties was a good one!
Your continued recommendations mean a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out!
The BEST property guardian company by far!!
I’ve had the pleasure of working with The Lowe Group for a number of years and their level of professionalism and service that I see to both their occupants (namely key workers in search of affordable housing!) and to landlords (who want to do good and utilise empty buildings whilst at same time avoid any risks) is by far the best in the industry!
If I was either a landlord with an empty building or looking to rent a place myself at an affordable price (almost impossible in London these days!) I wouldn’t hesitate to use them as I see the level of care and passion that this family run business brings to the job. Focusing on social as well as economic good, whilst also employing individuals from less advantaged backgrounds means they “get it” and aren’t just out to make a ‘quick buck’. They’ve been trying to ease the affordable housing crisis for almost 10 years with great effect and long may it continue!
23 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your thoughtful and detailed review! We truly appreciate your kind words and long-standing partnership with The LOWE Group. We're grateful for your support and look forward to continuing to make an impact together!
Great Team!
The Lowe Group have been great to work with over the past 6 months, Poppy and the team have been super easy to communicate with throughout.
24 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your feedback! We’re delighted to hear that you’ve had a great experience working with The LOWE Group over the past 6 months!
Great Experience
When I was in the UK recently I stayed in one of Lowes buildings, very accommodating staff who were really sincere.
Regards, Jon
17 de julho de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your review! We're so glad to hear that you had a positive experience during your stay in one of our buildings and we hope to welcome you back again soon!
My experience with Lowe was very pleasant.
My experience with Lowe was very pleasant. Specifically the communication and support provided by the team. Any questions or issues I was facing were explained and clarified in a way that easiest for me to understand.
20 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
We're thrilled to hear that you had a pleasant time with The LOWE Group and that our team was able to provide clear communication and support. We always aim to make things as simple and straightforward as possible for our clients. If you ever need anything else, we’re here to help!
5 star service
Professional, positive people to work with. 5 stars for service and many thanks to the team. Justin
24 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your kind words, Justin! We’re delighted to hear that you had a positive experience working with The LOWE Group. Your 5-star rating means a lot to us, and we’ll be sure to pass on your thanks to the team. We look forward to working with you again in the future!
Fantastic
Fantastic! The service was good and efficient. The team was quick to respond and done so in a timely manner, highly impressed by their professionalism. I would highly recommend!!
23 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your fantastic feedback! We're thrilled to hear that you were impressed by our service and professionalism. We truly appreciate your recommendation and are always here if you need anything!
The building I stayed in was lovely
The building I stayed in was lovely, the people who loved after us were so nice and accommodating - the building was so well looked after as well!
Rachel H
24 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you, Rachel! We're so pleased to hear that you enjoyed your stay and that our team made you feel well looked after. It’s wonderful to know that both the building and the service left such a positive impression. We hugely appreciate your kind words!
Wonderful living space
Wonderful living space. Well kept and they genuinely cared for our well beings!!!
1 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your lovely feedback! If there's anything else we can do, feel free to reach out anytime!
Lovely team, responsive and true to their word
I've had a great experience with the team from the Lowe Group. From start to finish they were friendly, professional and true to their word. Any questions I had they were quick to respond and seemed to want to help me get set up. Central location and great value for money. I've enjoyed my experience to date.
5 de setembro de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with The LOWE Group. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Bait and switch.
My friend was moving out so at the same time as notifying them he told them I would be able to move in the next day. They said I could have the room, I filled out all the forms and had all the info they needed in less than 12 hours. They then gave the room to someone else and tried to get me to pay nearly £200 a month more on some absolute dive nearby. They couldn't even be bothered to tell me at first, just sent me a viewing appointment to the other place. Scummy business practices.
29 de fevereiro de 2024
Opinião espontânea
The social living community experience…
The social living community experience was the best part. Lowe are good communicators any issues were timely resolved.
14 de agosto de 2024
Opinião espontânea
Resposta da The Lowe Group
Thank you for your kind review! We're delighted to hear that you enjoyed the social living community experience—it’s something we aim to foster in all our properties. It’s also great to know that you found our communication effective and that any issues were resolved in a timely manner.
We truly appreciate your feedback and are glad to have been a part of your positive experience.
Best regards,
The LOWE Group Team
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