theograce Opiniões 521

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I like the fact that the company gives out discounts and the product is very pretty and clean and very well put together. The stars are beautiful. I have nothing but great things to say about the jewe... Ver mais

Classificada 5 em 5 estrelas

Highly recommend! Such a gorgeous and great quality gift for my husband’s first Father’s Day. He absolutely loves his necklace with our son’s name and birth details engraved. Delivery was exactly when... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience has been rewarding and amazing lately. The jewelry that I have purchased is absolutely beautiful and well worth the price.Thank you and the entire staff for doing an excellent job.I have... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ordered gift items for all my birthday friends and family in the month of June. All orders arrived on time and people loved them, beautiful and well appreciated gifts. Very much loved by everyone who... Ver mais

Informações sobre a empresa

  1. Ourivesaria

Escrito pela empresa

At theograce, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, theograce brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, theograce is here to help you say it beautifully.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

521 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Ordered a personalised necklace for my…

Ordered a personalised necklace for my Husband and he is so pleased. The quality is brilliant. Great value.

27 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so happy to hear your husband loves his personalized necklace. We appreciate your kind words!

The Theograce Team

Classificada 5 em 5 estrelas

Necklace was beautiful and a good value…

Necklace was beautiful and a good value for the cost. Received in a timely manner. Definitely would recommend.

25 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so glad you love the necklace and found it to be a great value! We appreciate your recommendation.

The Theograce Team

Classificada 1 em 5 estrelas

Stay away from TheoGrace.

Stay away from TheoGrace.

I cancelled my order, and they acknowledged the cancellation. Instead of issuing a refund, they processed and shipped the order anyway. They are asking me to ship it back to them for a store credit.

Why continue shipping an order after confirming it’s cancelled, only to deny a refund? In my experience, this felt like a high-pressure sales tactic.

I would not recommend buying from TheoGrace.

21 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

Hi T M,

I’m sorry to read your review and I'm sorry for the frustration this situation has caused.

I understand how disappointing it must have been to receive a shipping confirmation after your cancellation request had already been acknowledged. This is certainly not the experience I want anyone to have.

I'd really like the chance to look into your order personally and understand exactly what happened. I've contacted you privately through Trustpilot so I can review the details and work toward a fair resolution as quickly as possible.

Thank you for bringing this to my attention, and I hope to hear from you soon.

Kind regards,
Anna - Theo Grace Customer Support

Classificada 5 em 5 estrelas

Beautiful gift for my husband for his birthday

Beautiful gift for my husband for his birthday with our names on and our wedding date! Safe to say he absolutely loved it. Came pretty fast too.

25 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We're so happy your husband loved his personalized birthday gift! We appreciate your kind words and are glad it arrived quickly.

The Theograce Team

Classificada 5 em 5 estrelas

Love my bracelet is a classic article…

Love my bracelet is a classic article of jewelry that I worn around my wrist, I order this for Father’s Day. I place a new order of Necklace for my wife for her birthday. She love it , also I another order for my daughter with her name and hers kids she loves to. Theo Grace really had a wonderful jewelries.

20 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so happy to hear you love your bracelet and that the necklace for your wife and daughter were also cherished gifts. We appreciate your kind words!

The Theograce Team

Classificada 5 em 5 estrelas

Superb Customer Service

When I needed help with something, the team responded and helped immediately. I would order from them again for sure. The quality of the product was excellent.

23 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We're so glad our team could assist you promptly. We appreciate your kind words about our product quality.

The Theograce Team

Classificada 5 em 5 estrelas

I purchased an engraved bracelet from…

I purchased an engraved bracelet from this company two years ago. With the birth of my second son, I requested the bracelet be engraved again. Customer service handled this request and process with the ultimate efficiency and quality of care. Outstanding all around.

13 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We're so glad to hear we could help you add to your special bracelet. Thank you for sharing your wonderful experience with us!

The Theograce Team

Classificada 5 em 5 estrelas

Customer service was awesome ,assisted…

Customer service was awesome ,assisted in finalizing a necklace that would accommodate 8 names that I wanted on a necklace for my partner. Pricing is fair and the necklace is beautiful ! Thanks Theo Grace

8 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We're so happy our team could assist you in creating the perfect necklace for your partner. We appreciate your kind words!

The Theograce Team

Classificada 5 em 5 estrelas

Highly recommend

Highly recommend! Such a gorgeous and great quality gift for my husband’s first Father’s Day. He absolutely loves his necklace with our son’s name and birth details engraved. Delivery was exactly when estimated. I did email support to double check it’d be here in time for Father’s Day and the response was super quick and helpful. I will continue to use Theo Grace to purchase beautiful and quality jewellery in future.

19 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so glad to hear your husband loves his necklace and that our service met your expectations. Thank you for your wonderful feedback and continued support!

The Theograce Team

Classificada 5 em 5 estrelas

This is the best company ever

This is the best company ever. They are sweet and caring, always helpful.
Every piece I've ordered and received is stunning and will be treasured forever. Amazing quality.

22 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so happy to hear you find our team sweet and helpful. We're delighted that every piece you've received is stunning and of amazing quality.

The Theograce Team

Classificada 5 em 5 estrelas

Great TOTAL online shopping experience!

I found the website to be extremely user friendly. I loved the many different varieties available for Mother’s Day necklaces. I had several metal options to choose from and I was able to get 4 names on one necklace! The personalized preview ultimately helped me choose the perfect necklace!

15 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We're so happy you found our website user-friendly and appreciated the variety of Mother's Day necklaces! It's wonderful that the personalized preview helped you choose the perfect one.

The Theograce Team

Classificada 5 em 5 estrelas

Exceptional quality

All 4 necklaces are absolutely stunning!! Two have pictures and are Very sentimental and personal!!
The Bee and North Star are also beautiful and so different!! You won't see any of these necklaces anywhere else!!
Great jewelry!! Highly recommend!!

22 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so happy to hear you love all four necklaces, especially the sentimental pieces and the unique Bee and North Star designs! Thank you for your wonderful recommendation!

The Theograce Team

Classificada 5 em 5 estrelas

Perfect sentimental gift!

Beautiful product perfect for Father’s Day and my partner is over the moon with it!!

21 de junho de 2026
Opinião espontânea
logótipo da theograce

Resposta da theograce

We are so glad your partner loved the gift! We appreciate your kind words.

The Theograce Team

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