I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service from Valentino today who was professional and knowledgeable when helping me choose a fragrance for my wife. Give that man a raise!
A empresa respondeu
Best customer service I’ve experience in ages ! Ivy served me and was incredible ! I was looking for a birthday present and was really unsure what to get, but Ivy was so kind, patient, informative and... Ver mais
A empresa respondeu
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a love... Ver mais
A empresa respondeu
Informações sobre a empresa
- Perfumaria
- também em
- Fornecedor de cosméticos e perfumes
- Fornecedor de fragrâncias e aromas
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de produtos para cabelo
Escrito pela empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informações de contacto
Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, Reino Unido
4,8
Excelente
103 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service from Cali
Today I came in to the shop with my sister in law to pick up a last minute birthday present for my boyfriend and CALI (staff) helped us straight away as we didn’t know exactly wanted we wanted but she let us smell a variety and the last one was the ONE! Thank you soooo much from the Two girls
1 de junho de 2025
Opinião espontânea
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
I always buy my perfumes from here
I always buy my perfumes from here. I am very satisfied. It is a reliable and honest company. The shipping is very fast and there is always a small gift. Thank you very much.
22 de maio de 2025
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
for how they do the speed of the orders…
for how they do the speed of the orders arriving quickly, excellent dedication
16 de maio de 2025
Resposta da The Perfume Shop - Wood Green 107
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The quality of products and the…
The quality of products and the delivery is perfect.
3 de maio de 2025
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Eileen gave us lovely friendly service…
Eileen gave us lovely friendly service and helped pick out the perfect birthday gift and offered personalised ribbon for me and my friend. very happy thank you
13 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Thank you for your positive review!
The Perfume Shop.
I visited the Perfum Shop in Wood Green…
I visited the Perfum Shop in Wood Green today to get a fragrance gift for an older man. I was served by a lovely young lady called Kali (from Bulgaria). She was super friendly, and helpful! Thank you so much for your service Kali! It was lovely meeting you. I got a great gift too! 🩷
5 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Eileen
Eileen, she is very patience and respectful with all customer! Very nice experience 👍🏽
1 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Very lovely and friendly sales Eileen I…
Very lovely and friendly sales Eileen I think the names is , she landed exactly what my perfume sense interest is
1 de maio de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Fast delivery and efficiency services
24 de abril de 2025
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
I just wanna say thank you so much to…Miss. Eileen
I just wanna say thank you so much to Miss. Eileen who served me today was absolutely fantastic Coustomer service . She is always with lovely smile and very helpful. I wish her all the very best for career.
Thanks team
21 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Haroon and Eileen from the London, Wood Green…
Haroon and Eileen from the Wood Green branch in North London, were really helpful. They helped me register my membership card to my wallet which I was not aware I can do. Eileen recommended products suitable for birthday gifts. Customer service today was A class.
19 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Really helpful customer service. Thank you Ivy!
I've been struggling to find a scent I like for ages but Ivy at the Wood Green branch was so helpful with honing in on a few scents. I had a list when I entered the store and she not only showed me them but also took the initiative to try some other perfumes with me based on my preferences and was very friendly, attentive and knowledgable. I've finally found a few scents I'm super keen on thanks to the great customer service I received. Thank you!
16 de abril de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your lovely 5* review, we really appreciate your feedback and are so happy to hear you had a great experience shopping with us!
Kind regards,
Jasmyn
Idin was very helpful and ensured I had…
Idin was very helpful and ensured I had a brilliant time choosing perfumes. 100% customer satisfaction
28 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
We are so happy to hear that you had a positive experience with Idin. We strive to provide our customers with the best possible service and it's wonderful to know that Idin was able to help you find the perfect perfume. We appreciate your kind words and feedback.
Many thanks,
Jasmyn
I was served by Kali today
I was served by Kali today, she was very helpful and polite, with excellent customer service. Thank you Kali for all your help choosing the best fragrances.
14 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
Thank you for your kind review! We're thrilled to hear you had a positive experience and that Kali provided such excellent customer service. We appreciate you taking the time to share your feedback, and we're glad Kali was able to help you find the perfect fragrances.
Many thanks,
Jasmyn
Really nice experience
Really nice experience. Went to buy some perfumes and Lucia, the cashier, was so lovely and helped me a lot. I just wanted to leave her a good review because her customer service was impeccable and she was very helpful and nice. The wrapping was perfect and she even help me with the engraving. I really really really appreciate her help
10 de março de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Hello,
We are delighted to hear about your positive experience and that you were so impressed by the service you received. It's wonderful to know that you found our team member so helpful and that they went above and beyond to ensure you had a great experience. We strive to create a welcoming and helpful environment for all our customers, and your feedback is a testament to our commitment. Thank you for sharing your feedback.
Best wishes,
Jasmyn
Idin is very very good customer service…
Idin is very very good customer service l love the service and I will come again definitely. Superb customer service
26 de fevereiro de 2025
Opinião espontânea
Lycia she’s amazing very good customer…
Lycia she’s amazing very good customer service she makes me buy every time products from there! she gives a lot of attention for her customer
11 de fevereiro de 2025
Opinião espontânea
Resposta da The Perfume Shop - Wood Green 107
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Resposta da The Perfume Shop - Wood Green 107
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
This collection smells absolutely…
This collection smells absolutely amazing. I would definitely would buy again.
27 de dezembro de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.