The Rattan Company Opiniões 

546
•
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great commu... Ver mais

Classificada 5 em 5 estrelas

We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Ver mais

Classificada 5 em 5 estrelas

I bought the rattan walnut colour chairs and they look amazing. Thank you for the quick and safe delivery !!

Classificada 4 em 5 estrelas

We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Fornecedor de bancos de bar
  4. Loja de mobília para quartos
  5. Loja de mobília para sala de estar
  6. Móveis de vime

Sobre The Rattan Company

Escrito pela empresa

The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

546 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(546)

42 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Absolutely brilliant company and superb…

Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great communication and support from the team as our address is brand new so they helped ensure the courier got it to us safely and quickly. Highly recommend!

20 de agosto de 2026
Classificada 5 em 5 estrelas

I ordered some kitchen bar stools and…

I ordered some kitchen bar stools and loved the design.. sadly the colour was a little to light and didn’t fit in my kitchen
I did return them at my cost and the company were very fair and issued a refund . I have no complaints they are a jolly good company with some beautiful furniture.

13 de julho de 2026
Classificada 5 em 5 estrelas

Excellent

We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs.

Called and explained, they knew the mistake was made from an unpacking error from them, sent new chairs out which arrived next day.

Quality of products excellent and customer service even better!

8 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

"please don't bother ordering from us again"

Irrational aggressive customer service and behaviour. Instead of trying to understand what went wrong with the deliver people (i.e. delivery people refused to take the chairs up the elevator, saying that it constituted too many trips in the elevator), the Company responded to me with an aggressive email ending it with "please don't bother ordering from us again", instead of providing good customer service.

Their customer service lines don't work, try it yourselves right now.

7 de julho de 2026
Opinião espontânea
logótipo da The Rattan Company

Resposta da The Rattan Company

Sadly the same reviewer who we have refused to deal (below) with posting from a separate account. This is the 4th 1 star review from the same customer.

Classificada 4 em 5 estrelas

Great Chair

Very pleased with the service I received. The order was acknowledged straight away. The chair arrived within a few days and it was very securely packaged. Included instructions for assembly. (legs separate from seat)

18 de março de 2026
Classificada 5 em 5 estrelas

Excellent experience with the Rattan…

Excellent experience with the Rattan company and so much so that I ordered a further three Inca kitchen Island bar stools.
Quality is excellent and as others have mentioned very well packaged. Great communication around order and delivery

16 de março de 2026
Classificada 5 em 5 estrelas

Excellent customer service and quality products

Excellent customer service and a very high quality product retailing at a very reasonable price.
Delivery went very smoothly, arriving on time.
Packaging was excellent, using heavy gauge cardboard cartons.
The Rattan Company has a very interesting product line-up and I’ll certainly be back.

2 de março de 2026
logótipo da The Rattan Company

Resposta da The Rattan Company

Hi John,
Thanks for the review, really appreciate it!

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