The Sofa Cover House Opiniões 

374
•
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Ver mais

Classificada 1 em 5 estrelas

Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Ver mais

Classificada 5 em 5 estrelas

Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Ver mais

Classificada 5 em 5 estrelas

I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Ver mais

Informações sobre a empresa

Escrito pela empresa

New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

374 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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2,9

Todas as opiniões

(374)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS COMPANY

I really should have read these reviews! DO NOT BUY FROM THIS COMPANY. I measured my sofa really carefully and followed all of the fitting instructions. No joy. I contacted the company on the same day as delivery and have become embroiled in some kind of Kafkaesque nightmare where they keep asking me if I want a different cover but refuse to refund me. I think I'm in closer contact with them than I am with my own mother! They are a truly awful company. Look elsewhere for your covers.

17 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy

Very pleased with customer service people. Explained my problen they didnt ask too many questions and they sorted my problem there and then. Its ashame they done have phone number so you can phone them instead. Big thank you for Kimberly. Size was a bit small but she only asked what size i want so she can send me the other order with no fees. Updated the outcome of my case everyday.

Thank you.

12 de novembro de 2022
Classificada 4 em 5 estrelas

Sussex by the Sea

There was plenty of choice on the website and when the covers arrived they were exactly as described and very easy to fit.
Delivery was quicker than expected.

10 de novembro de 2022
Classificada 1 em 5 estrelas

If I could give 0 stars I really would

If I could give 0 stars I really would. Worse product ever, I wouldn’t even pay £10 for it, let alone what they are charging. They only allow a two week refund time frame which wasn’t even long enough to get it on our sofa as it was so difficult to do. Despite the fact it is awful and does not fit, they will not provide a refund, they also suggested placing wood in our sofa to keep it in place…. Not very child friendly. I should have found some of the reviews on here!!!! DO NOT BUY!!!!!

13 de dezembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Product looks fantastic but as I am…

Product looks fantastic but as I am still waiting for it to arrive after nearly a month I cannot say if it really is as good as I am hoping it will be. I would urge the company to change their method of delivery - according to tracking it was dispatched but the courier has not delivered.

14 de novembro de 2022
Classificada 1 em 5 estrelas

Really really didissapointed with this company.

Really really dissapointed with this company i explained i was away when sofa cover arrived so only had the chance to try the cover just outside of the 14 day's it did not fit despite me ordering to their measurements so i asked if could have and exchange for the larger size and pay the difference and they refused and were very unhelpful!! Never again would i order from this company.

28 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible company

Terrible company! Ordered from .uk website but you have to return any products that don’t fit to China using a £25 tracked service so absolutely no point returning it. They have ignored all my emails since the initial one requesting to return. Product doesn’t fit despite ordering to their measurements. Should not be allowed to trade. Do not order from them!!!

12 de setembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Rubbish Product, Rubbish Customer Service.

AVOID, SCAMMER COMPANY.
TrustPilot doesn't allow zero stars.
Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa upside down to tie the stupid cords underneath.
Looks ugly, creases and loose fabric everywhere.
Awful customer service, offered a 35% refund which I refused as I'm entitled to a full refund. Am currently sending my 6th email requesting refund.
No return address, I guess they're based in China, where people don't have any rights.

14 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Cannot get refund

Covers are poor quality and struggling to get a refund out of the company. Should have checked the reviews as company are clearly scammers

11 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Better than expected

Ordering was simple and easy.
Delivery faster than expected.
Customer service team brilliant.
Fitted both 2 seater and 3 seater well, fabric was so much nicer than I was expecting it to be so overall a very happy customer.

2 de outubro de 2022
Classificada 4 em 5 estrelas

I love the cover, just a few little niggles.

I love the cover! It's a really pretty, rich green with little roses embossed in it and super soft. It arrived in good time. It took about 4 attempts to get it on the sofa the right way around - it's not obvious. The back of the sofa isn't fully covered, but as I have it against a wall that's no big deal. The little foam rollers that you slide down the sides of the cushions to keep the cover in place do the job until you sit down, then they pop out, so that's a bit irritating, having to replace them every time.

15 de outubro de 2022

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