The Software City Opiniões 293

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Making sure purchases are installed perfectly especially for seniors that are Unsure of themselves and don’t whoever to download or install a program, my James Pham stayed in touch with thru it all.... Ver mais

Classificada 1 em 5 estrelas

Bought windows 11 pro product key from this site—HUGE mistake. They delivered the key fairly soon after I purchased, and I went straight to redeem it on my computer. I was then prompted with a notice... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue while installing the software and when I ask a question someone was right there with straight forward answers. I did what they said and the download and installation was easy. At the... Ver mais

Classificada 5 em 5 estrelas

Every day when I turned on my computer, I would see a vast amount of articles on MSN, as MSN was my home page. The flashing content for most of the articles gave me a headache; also some of the artic... Ver mais

Informações sobre a empresa

Escrito pela empresa

We focus on making your software purchasing experience simple, fast, and reliable. We offer genuine digital licenses with a one-time payment, ensuring customers receive lifetime access without hidden fees or subscriptions. After completing your purchase, your unique product key is delivered quickly and securely via email, allowing you to start using your software right away. We take pride in our responsive customer support, guiding you through every step of installation and activation. Every order is backed by a 30-day money-back guarantee, giving you complete confidence when you shop with us. Choose The Software City for trustworthy products and a seamless, customer-focused experience.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

293 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 56% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good service.

Once we communicated with a representative, James Pham, and explained what we encountered, he explained what occurred (an upgrade in the software we were sent) we were able to successfully load the software. When we first saw the download, we thought we had made a mistake. He explained the situation and all was good.

27 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great price

A great price, and it works perfect with my laptop. I received the link to download as soon as I purchased, and it works great on my system.

Thank you

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good tech support

When I purchased the software to take a test, my computer wouldn't run it. They reached out to help me get around that I issue/offer me a refund when I let them know.

20 de fevereiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

If you choose to have a tech help you it will take days before you will have the program. I thought I would be able to use it the same day. If I had known that I might have tried to install it.

Placing the order was simple and straight forward. If I had realized that I would have to wait days to have it installed I probably would have tried to do it myself. I do not have a camera or microphone on my computer so this should be interesting! It appears your program will be easy to use. If I could cancel the tech help I would probably do so and just try to install it myself. I needed to use the program asap so I had to use someone else's computer..

16 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I paid the extra fee to have James install it. It was well worth it!

I paid the extra fee to have James install MS office. It was well worth it.
He was fast and trustworthy.
When done he asked if I liked what he did and if I wanted him to do anything else. Great service and well worth the extra money and tip I gave him. The programs all work and no more license fees or subscriptions. Great deal!

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Office 2024 or Office 2021 Home

The initial decision to purchase was between Office 2024 or 2021. James guided me through the various version options and cost. I decided on Office 2021 as it was so affordable for two licenses. I needed support for the first installation since my previous version was Office 2013 (install CD). James assisted me through the “new” Microsoft installation process.
All good!

8 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I purchased office professional 2021…

I purchased office professional 2021 plus from software city .com, and ran into difficulties on installation due windows installation problem which was discovered later. Never the less When I requested help I had plenty of help on line and also spent lot of time probably 4 hours or so trying to solve it remotely they never gave up. Lot of effort which I greatly appreciated, and very nice people to deal with. Would recommend their service.

9 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Although my initial attempt to install…

Although my initial attempt to install the purchased software, my inexperience with the PC environment probably caused my frustration. When support set up a call with me, they had it loaded and ready in less than five minutes. Probably user error. :)

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great idea, just not ready for prime time.

This looks like a great smartwatch, but be aware! It probably has more functions than you thought. BUT, it has NO instruction manual, and it is not at all intuitive! There is no way to control the volume for the watch. There is no vibrate function. There is no way to chose which functions that appear on the watch face. At least, if there are ways to do these things, there is no instruction available as to how to do it. Damn shame as it is a nice looking watch with a ton of functions. Great idea, just not ready for prime time.

28 de janeiro de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

The person didn't explain anything

The person didn't explain anything, they just installed the software and left without further explanation. I was very disappointed.

25 de janeiro de 2026
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We’re truly sorry for the experience you had, Mary Ann. Having software installed without any explanation is not acceptable and does not reflect the standard of service we promise. You should always receive clear guidance on how to use your new Microsoft Office and what has been done on your device. We have contacted you directly via email to offer a follow‑up session where we will walk you through the key features, answer all your questions, and provide any documentation you need. Thank you for sharing this – we are retraining our support team to ensure explanations are always given before a session ends.

Classificada 1 em 5 estrelas

to expensive then unable to download my…

to expensive then unable to download my request

18 de janeiro de 2026
Opinião espontânea
logótipo da The Software City

Resposta da The Software City

We’re very sorry for the frustration you’ve faced with your Office purchase and the difficulty downloading it. This is not the experience we want for our customers. We can see that your license key has already been sent, and we’ve now contacted you directly via email at the address on your order to provide a fresh download link, step‑by‑step instructions, and one‑on‑one technical support until Office is fully installed and running on your PC. If we’re unable to complete the installation for you after full support, you’re covered by our refund policy. Thank you for giving us the chance to put this right.

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