The Software City Opiniões 293

I was pleased to see the product available. I had a little trouble figuring out how to connect with Microsoft to Download, but the Software City Suppoer team replied to my request for help and made my download very easy.

I am really pleased with the product...

I could not get the word program, I purchased, to download to my computer...I asked for clarification on specifics on how to proceed, twice through email, and still have received no response.

I was unable to install the software. I sent an email to their customer service and received no response.

Good price and easy to install!

Software City was extremely helpful with helping me install and activate the product. I definitely required their help and it was appreciated.

Simple & Easy download, even for me (Fred Flintstone)!

I have asked for a refund and not received any sign of a refund yet. The best thing this company can do is to have a phone number for customer service! There is no phone number listed anywhere. Sometimes it takes speaking to a live person to get things made right. Robyn

Fast service. installed and runs without any problems.

The chat experience with James was great! We were not able to install the program, though, because my computer has a site license only. I figured it out myself and the program is now installed on my computer. 😁

I was a little hesitant to order software online, but my experience with The Software City was fantastic! I got exactly what I paid for almost immediately. What's even better is I received a follow up email to ensure everything went well. Super impressed with this company and will definitely use them again.

Some one was available right away to help you with anything from the purchase to it's use & install.

NEVER RECIEVE OFFICE MS 2019 I'M

GOING TO CANCEL IT

Two emails to The Software City were unanswered but as having purchased there before I decided to go ahead with my order. Everything went well from the download to the running of the program with easy-to-follow instructions

The windows upgrade did not work. Tried several different approaches and still could not get it to work. Then This company that sold it to me wants me to spend another $40 for a third party to have complete control of my computer to attempt to get it to work. So I guess I should pay for the privilege to have my information hacked. Asked for a refund that was guaranteed and now they ghost me

Hello! Yes, the purchase and download were fine...however, the support offered to install did not have an appt. possibility for 3 days out. Even then the offered appt. was at 3:30 am!
When I decided NOT to purchase thee company offer of assistance in download ($39.00) I sent 2 emails to the company to CANCEL that part of the purchase. No response. Quick to take my hard-earned money, but slow to return at valid reequest.

It was easy to purchase the software that I needed and the price was excellent. The download and install instructions were clear. They also offered (for an small additional price), remote installation. I was able to install the software myself, so I didn't need this. But it was nice that it was an option.

I purchased Windows 11 and when trying to install it a notification showed that my laptop did not meet the necessary requirements for installing so I asked for a refund. James contacted me and said that if I was running W10 I would be able to install W11. I made an appointment and he took remote control of my laptop and successfully installed the new software. The only negative thing about the experience was that it took longer than expected.

The sale was procesed and completed rapidly. The instructions on how to upgrade from Windows 11 Home to Windows 11 Pro were clear and easy to follow. The upgrade took about 1 minutes to complete. I lost no access or data after the upgrade was complete.

Apparently I did not read the instructions and didn't realize installation could take over 5 hours. I didn't know if I had to stay by computer the whole time. I think I excaped and install didn't happen. I set up a new time for an install but wondered if there was some way we could go back and complete where it ended. Help. I've never did stuff like this before. Sorry. My fault, not yours.

Transaction went through in less than 10 mins and I had my Mircosoft software license. Went and downloaded the software and activated it with out a problem. Will use them again.