Thirtyone:eight Opiniões 

Item arrived on time and was well packaged to keep it safe from damage.

Excellent service and really helpful products.

They are very professional and extremely helpful to volunteers, charity workers and anybody also. I have been working in call centers for more than 15 years and know the difference between customer service and professional customer services.

The website is very dysfunctional and not at all user-friendly. A lot of documents are over a year out of date.
Generally very frustrating experience

Very good communication and helpful clear advice. However, a couple of details that weren't given were assumed and put in the advice: two ages... I said early twenties and it said 21. Also said a youth member and it said under 18. Neither of these were what I said and were incorrect.

Easy to follow instructions on completing the order. Help at hand, if required

Ordered 3 items, 2 of each. Waited three weeks for delivery. Only one of each.
Raised issues. Subsequent delivery received just two of the three. Still waiting for the last one. Now six weeks since first ordered. These are A4 posters. How hard is it to deliver six peices of A4 paper?
Given two stars because customer service has bee easy to get in touch with and very polite.

Help line was able to answer all my queries. Registering was easy. Emails taking me through the process. I also liked the website which offers training.

Quality product. Useful reference pocket guide. Great price. Recommend.

Easy to use website to order items. Good resources at a reasonable cost.

Great site. Very helpful staff

Thank you. Good information and I liked the format with two handed presentation.
Two criticisms - (not just you - this happens all the time). Waiting for latecomers is such a waste of time (although I understand why you do it)
I found the pace of information presentation was slow. I think, I could have learnt this quicker.

The training I received from them was very clear, helpful, targeted and professional.

Good resources easily available to the point

An easy, uncomplicated process - definitely makes me want to review other products.

Great resource.
so much information in one place

Thirtyone:eight give great support and advice. They have great resources and training option for continued development and maintaining best practices. Keeping our organisation up to date with information and new relevent legal requirements. Easy to use website and DBS check procedure. Really like the introduction of the new online ID checks for DBS, saving processing time and keeping individuals personal details secure. I wouldn't hesitate to recommend Thirtyone:eight services to other organisations.

Newsong Community Church