I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... Ver mais
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Leia as opiniões dos outros
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... Ver mais
A empresa respondeu
We bought posters and a few handouts to supplement and back up showing of video in morning church service on Safeguarding Sunday. We are happy with the materials, but the “do not bend” A3 envelope wa... Ver mais
A empresa respondeu
Everything excellent except that the carrier left the envelope (A4 and so wouldn't fit through the post box) out on the edge of the porch where it got a bit wet! Not necessary as there is a shelf in... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
Informações de contacto
Greenbox Storage,, BR8 7LT, Swanley, Reino Unido
- 0303 003 1111
- thirtyoneeight.org
4,6
Excelente
251 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Safeguarding as mission
Ordering process was easy to follow. The book was received as advised, packaging was sufficient.
2 de abril de 2024
Resposta da Thirtyone:eight
Pleased to hear your book arrived safely.
I ordered some posters which arrived…
I ordered some posters which arrived promptly and will be very helpful thank you
4 de abril de 2024
Resposta da Thirtyone:eight
Thank you John!
Was able to get extra booklets when…
Was able to get extra booklets when needed, came quickly. Orders arrive quickly.
Lots of information on site.
3 de abril de 2024
Resposta da Thirtyone:eight
Thank you for your review, Christine. We're really pleased you are happy with your order.
Haven't got it yet
2 de abril de 2024
Resposta da Thirtyone:eight
Hi Judith, we're sorry to hear your order has not yet got to you. Please could you email us on info@thirtyoneeight.org with your membership number so we can sort this for you.
It arrived promptly
17 de março de 2024
Excellent Service
Excellent Service
I collected the books directly from the company and received friendly and professional service. The books and resources purchased are very helpful.
9 de março de 2024
Took longer to arrive than I expected…
Took longer to arrive than I expected and when it did it was very disappointing. Basically 2 pieces of A4 thin card
24 de fevereiro de 2024
Resposta da Thirtyone:eight
We're sorry that your order took longer than expected, and that the product was not what you had hoped for. We would welcome the opportunity to resolve this for you, if you could email info@thirtyoneeight.org with your order number?
Very Good customer service
Having not received my order after 10 days, I emailed customer services and they rectified this for me. Very happy with this company
16 de fevereiro de 2024
Resposta da Thirtyone:eight
We're very sorry your original order did not arrive, but glad we have managed to resolve the issue satisfactorily.
Pristine condition
I was pleased with the arrival of my order. The book was received in pristine condition.
18 de janeiro de 2024
Resposta da Thirtyone:eight
Thank you for your feedback. We're pleased your book arrived safely.
Great resources and a great team!
Really helpful customer services team and great resources which we used with adults and children for Safeguarding Services and Junior Church. They got the message across in a very invitational, engaging and non-threatening way. We will certainly use them again. Thank you :-D
11 de janeiro de 2024
Resposta da Thirtyone:eight
Thank you for taking the time to give us this review. We're pleased to hear you were happy with your resources.
Resposta da Thirtyone:eight
That's great to hear! Thank you.
Excellent intergenerational material
Safeguarding Sunday was an important experience in worship for our church. The material from Thirtyone:eight was excellent, very inclusive of all ages and adaptable to our own context. Great video about Culture of Safeguarding, thank you very much!
6 de novembro de 2023
Resposta da Thirtyone:eight
Thank you for your feedback. We're really pleased to hear the resources were helpful.
Poor Customer Service
I ordered children's work resources more than a week in advance for Safeguarding Sunday and they didn't arrive. There's apparently no printable version either so I now, at the last minute, have to change my plans and am no longer doing Safeguarding Sunday.
Called about it and the lady said that the issue would be my address (even though everything else with the same address gets delivered).
9 de novembro de 2023
Resposta da Thirtyone:eight
We are very sorry that you did not receive your order. While your order was shipped in plenty of time, on rare occasions, issues can arise with Royal Mail. This means orders sometimes arrive later than expected or not at all. If this happens we will always seek to offer a resolution, such as a full refund, which we processed for you earlier today after speaking with you.
The pocket guides are great as we can…
The pocket guides are great as we can give them to hall hirers that don’t attend church.
24 de outubro de 2023
Resposta da Thirtyone:eight
That's great to hear, thank you!
Resposta da Thirtyone:eight
Thank you!
Fantastic organisation
Polite, patient, helpful, easy to acess. I felt very safe having dealt with you.
19 de outubro de 2023
Resposta da Thirtyone:eight
That's good to hear, thank you.
Very quick delivery
16 de outubro de 2023
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