As a business owner, I’m always looking for the best products to help grow my business. I’m delighted that I found Thrive Themes— I’m using the quiz builder. It’s great! Other quiz products had limits... Ver mais
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Leia as opiniões dos outros
I have been in the web design industry for over 25 years. I have used all the tools Divi, Bricks, Breakdance, Beaver Builder, Elementor. Nothing has ever been better than Thrive Themes. I have been... Ver mais
Had a tricky mobile scrolling issue on my site that turned out to be a CSS conflict specific to my setup. The support team tested thoroughly, traced it to negative margins on the footer, and explained... Ver mais
Thrive Themes Support is great! I had a very specific issue inside the Thrive Architect page editor, and I reached out to Thrive for their expertise in resolving the issue. Horea, one of the team mem... Ver mais
Informações sobre a empresa
Escrito pela empresa
Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Informações de contacto
Estados Unidos da América
- support@thrivethemes.com
- thrivethemes.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I wish I never used Thrive themes
I wish I never used Thrive themes. I've had them for 5ish years. I hate everything this platform does. They're bloated with plugins no one wants or utilizes. They've doubled their price from when I originally started with them. They haven't updated the layouts of review boxes, pricing structures or blurbs in years. Templates are ugly.
They also have a bug company wide currently that is rendering my license with them unusable. Customer service made me make them an admin account in my WordPress which is incredibly dangerous security wise just so they can install a workaround while they wait to public ally release their patch. I will never ever renew my license with them again.
Thrive is the GOAT
I have been in the web design industry for over 25 years. I have used all the tools Divi, Bricks, Breakdance, Beaver Builder, Elementor. Nothing has ever been better than Thrive Themes. I have been using it for my client websites for over 10 years now. The support the team provides is not short of exceptional.
If you ever have any doubts about which tool is best, I recommend Thrive Themes and their suite of products. It is easy to use and learn but also a powerful CMS on top of WordPress. It is constantly updated and supported. It is the GOAT!
Great customer service!
The customer service they offered was attentive and they took the steps to resolve the problems I was having.
Best Quiz product
As a business owner, I’m always looking for the best products to help grow my business. I’m delighted that I found Thrive Themes— I’m using the quiz builder. It’s great! Other quiz products had limits on the number of participants before bumping up the price, making them very expensive. Thrive’s price is very affordable and includes unlimited participants. Customer service is outstanding. I formatted a section of the quiz incorrectly and the support team didn’t just tell me what the mistake was— they went in and corrected it for me, saving me time. I’m very impressed and will be a lifelong customer. I wish all the companies I interface with were this helpful. I’d give more than five stars if I could.
They saved the website!
I had an issue on a holiday weekend. As soon as Thrive opened that Monday (Sunday night for me), they got to work and fixed the issue. I'll 10/10 keep recommending them.
Thrive Themes responded in a timely…
Thrive Themes responded in a timely manner, really understood my problem and were able to help me. It was a great experience.
Helpful, patient support with a technical issue
I recently contacted Thrive Themes support about a technical issue involving Thrive Apprentice and XML sitemaps.
It took a bit of investigation, but the support team stayed with the issue, asked for the right checks, and explained things clearly enough for me to follow even though I’m not a software engineer.
What I appreciated most was that they didn’t rush to a quick answer. They reviewed the results, clarified what was actually happening, and then resolved the issue directly without affecting my live course.
Thrive Themes Support is great
Thrive Themes Support is great! I had a very specific issue inside the Thrive Architect page editor, and I reached out to Thrive for their expertise in resolving the issue. Horea, one of the team members on their Technical Support team, took personal time to investigate the issue, troubleshoot it, and fully resolve it in less than 48 hours. (It was a complicated issue, so that timing was surprisingly fast.). I was genuinely thrilled with the outcome.
So responsive and helpful
Belen was so responsive and helpful and clearly explained everything I needed to do on my end. Our issue was a little strange and Belen did so much to figure out what was going on and provide a solution.
Outstanding customer support
Alyssa went out of her way to help me with a challenging issue. Her replies were fast, very friendly, and helpful. Thank you so much!
Had a tricky mobile scrolling issue on…
Had a tricky mobile scrolling issue on my site that turned out to be a CSS conflict specific to my setup. The support team tested thoroughly, traced it to negative margins on the footer, and explained clearly what was happening and how to fix it. Quick turnaround and genuinely helpful throughout. The theme itself has been solid and flexible to build with. Highly recommend.
Super fast replies - clear step by stey solutions
Lately i submitted 2 different support requests to Thrive Themes on one day. I was thrilled to receive an answer and perfect solution to my hurdles within a few hours.
Explanations were so clear and lead me step by step through the process, it immediately worked out and solved my problems. Many thanks!
Toller Service
Toller Service, Problem wurde behoben! Vielen Dank!
Excellent support experience.
Excellent support experience.
We had a very specific Thrive Architect issue that was difficult to diagnose. The support team investigated thoroughly, identified the root cause, provided a clear explanation, and implemented a working solution. Communication was professional, detailed, and helpful throughout the entire process.
Special thanks for not just fixing the issue, but also explaining what caused it and how to prevent it in the future.
Highly appreciated!
This theme is cumbersome, but beautiful
This theme is cumbersome. While I like the look of my site, this theme slows down everything. I bought it so I could run my courses on my own website, but the payment process is so convoluted, it was unusable. Support is awful. It takes days to get anything resolved. They crashed my site with their changes last week and gave me an error message that I had to pay. I did it didn't solve the issue, which I solved myself the next day. Today they charged me again.
Update: Thrive refunded the duplicate charge with a heartfelt apology.
I’ve been a subscriber of thrive for 6 years. They blocked everything on my website.
I’ve been a subscriber of thrive for 6 or 7 years. 2 years ago, I stopped my subscription, and I checked carefully the conditions : they promised that I could always access to my website and use it, only losing access to support and new softwares (which was fair).
But now suddenly 2 years later everything is blocked in my own website. They ask me to pay 599 dollars yearly to unlock my own content, access or edit any page.
What a joke, and what a way to thank someone who spent more 2000 dollars in your products in the past !!!
You should avoid this company and their products by any means if you don’t want them to block everything you built during years using their software.
They used to be great, now they are the worst (I’m pretty sure that it’s not even legal to retroactively change the rules like this to force people to buy again a product they already decided to quit because they don’t use it much).
Again, your team was right on
Your team's response was almost immediate, which quite frankly surprised me. You don't get that a lot in tech support these days. The message was coherent, right on, and resolved my challenge very quickly.
Thrive Support Team
I really appreciate their quick and thorough responses, their helpfulness, it's a pleasure working with Thrive support team.
I needed to contact Thrive support…
I needed to contact Thrive support regarding a payment issue. All my questions were answered very quickly and courteously. I feel very well looked after—quite apart from the fact that the Thrive Suite is an excellent toolbox for WordPress. Thanks for the good service.
Fast and very friendly service
Fast and very friendly service. A big thank you to Alyssa!
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