E tickets sent for an event at the M&S Arena Liverpool would not open on my mobile. Resolved within a few minutes with new tickets being sent which fortunately opened fine.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Ticket Office at the M&S Bank Arena in Liverpool is excellent. I attended the Duran Duran show last night, but the Ticketmaster app wasn’t working and I forgot to download the ticket to my apple... Ver mais
Went to Mr Blue Sky in M&S Bank Arena Liverpool on 3rd October. Booking experience was good with no issues. Venue was excellent. Tribute band very good, really enjoyed the concert. Overall experience... Ver mais
12 Aug 2026 - cancellation of Guest email notification received(ETA 5–7 working days for auto refund) 25 Aug - refund chased up as nothing received 26 Aug - Ticket Quarter says "payment gate... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Informações de contacto
Monarchs Quay, L3 4FP, Liverpool, Reino Unido
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Perfect, prompt service
I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.
A mistake on my behalf was ammended…
A mistake on my behalf was ammended efficientley and dealt with swiftly by ticket quarter very helpful and efficient service
I have used Ticketquarter a number of…
I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.
Extremely happy
Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.
I used this site last year to purchase…
I used this site last year to purchase our tickets for Liverpool aswell. Any issues were rectified within 24 hours, today its only been 1 hour. Thank you.
Had to chase, but all good
Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.
Français à Liverpool
Nous sommes Français et nous venons à la comiccon de liverpool, nous avons eu des questions et besoin de changer des tickets suite à l'annulation d'une actrice, tout à été fait rapidement. Service très réactif !
Legends!
I emailed this company with a question and within 10 minutes on a Saturday night I had a response. They dealt with my query so quick and gave me the outcome I was hoping for. Amazing customer service 👏
Good day
Good day
I’m still awaiting someone to contact me I received a complaint inquiry number and nothing since . I still want to know HAVE I GOT TICKETS Any asidstance grateful if pkease .
Ticket query
Had a query regarding tickets for a show not yet received. Reply was
extremely quick within 1 hour fully updated and reassuring information
Excellent customer service
Fabulous support from Ellis - thank you!
I contacted customer service with a query about an event I had coming up this Saturday and I had the pleasure of speaking to a member of your staff called Ellis, who was responsive, proactive and supportive the whole way through. Tremendously grateful for his support and I am now really looking forward to the event!
Warning - late ticket release
Please be warned using this company. They hold back your tickets release until the last minute to stop you having access to them to release them to other customers should you be unable to make the event. E.g. like ticketmaster do.
They keep your money!
They cancelled the event and promptly gave a refund except for the service fee - that's non-refundable even if THEY CANCEL the event.
They will keep your hard earned money when it isn't your fault and you only opted to use them because they are the only ticket vendors for an event.
Really fast replying to my questions.
I noticed I’d made an error on my…
I noticed I’d made an error on my booking and contact customer services straight away which was out of office hours.
I immediately received an acknowledgment of my query and when the offices were next open my query was dealt with without any fuss or bother.
Easy to purchase tickets
Initially easy to purchase the tickets
However confirmation e mail stated that the tickets were attached. No attachment.
I therefore emailed and was told that the tickets were not ready to be sent yet. This should be communicated when purchasing the tickets, then I could have given you 5 stars.
Might have deleted my e ticket so…
Might have deleted my e ticket so emailed today and got a quick response in like 5 minutes so can’t complain at that service
Super speedy response with issue…
Super speedy response with issue resolved straight away. Happy customer :)
Brilliant staff always there to help…
Brilliant staff always there to help whenever needed thank you for sorting out my account so I could get a picture 😁😁😁
e-Tickets
I noticed (late I'm afraid) that e-Tickets were not attached to the Concert Invoice for Simply Red this coming Friday.
I contacted Ticket Quarter Customer Service, a little concerned that my request was close to the Concert, 3 days before the Concert.
I received a response and the tickets by return.
The epitome of excellent customer service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








