TicketQuarter Opiniões 

884
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

E tickets sent for an event at the M&S Arena Liverpool would not open on my mobile. Resolved within a few minutes with new tickets being sent which fortunately opened fine.

Classificada 5 em 5 estrelas

The Ticket Office at the M&S Bank Arena in Liverpool is excellent. I attended the Duran Duran show last night, but the Ticketmaster app wasn’t working and I forgot to download the ticket to my apple... Ver mais

Classificada 5 em 5 estrelas

Went to Mr Blue Sky in M&S Bank Arena Liverpool on 3rd October. Booking experience was good with no issues. Venue was excellent. Tribute band very good, really enjoyed the concert. Overall experience... Ver mais

Classificada 1 em 5 estrelas

12 Aug 2026 - cancellation of Guest email notification received(ETA 5–7 working days for auto refund) 25 Aug - refund chased up as nothing received 26 Aug - Ticket Quarter says "payment gate... Ver mais

Informações sobre a empresa

  1. Venda de bilhetes para eventos

Escrito pela empresa

With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

884 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 61% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(884)

65 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful telephone response

I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then lost the call. But he rang me back and emailed me - and I'm sorted now!

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had to swap over some entry tickets…

I had to swap over some entry tickets for Liverpool Comic Con in October 26 and had previously been told I couldn't do it and had to upgrade to a weekend ticket. I thought I would try again, and I got through to Danny. He checked with a manager, and swapped them from Sunday to the Saturday which meant we could buy a ticket to see Kit Harrington. Danny is an asset to your company! Full 5 stars. Maybe the 1st person I spoke to should sit with Danny to learn how to do the job properly! Again, many tanks Danny. You are a star!

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down syndrome) and Danny was so patient with me from start to finish.Seating is always hard to imagine over the phone, but he actually drew a map and circled three different areas just to show me exactly where we'd be and sent them through email. I asked about 100 questions, but he stayed super kind and patient the whole time even though it took a while he remained patient and kind. I usually get really anxious on the phone, but he honestly went above and beyond. He even waited while I hunted for my brother’s access card and helped me find my access number when I was unable to find mine. Dan seriously deserves a raise.

6 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very satisfied

They’ve been really quick to respond, literally the next day, and their responses to my questions have been well detailed and helped me understand what I needed to know

24 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

What a load of rubbish

What a load of rubbish, cant actually purchase tickets through this site. USELESS, tried different logins, different PCs, everything, but to no avail.

22 de abril de 2026
Opinião espontânea
logótipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Paul,

We are sorry to hear you experienced issues when booking. Our customer service team are available Monday to Friday, 9am until 5pm and we would be more than happy to assist you with making your booking and looking into this further for you. You can contact us on 0344 800 0410.

Kind Regards,
Customer Service Team

Classificada 1 em 5 estrelas

Crap company

Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consultant said it won't be till 2027 they wouldn't let me carry on with my payment plan. Will never buy from this company again

18 de abril de 2026
Opinião espontânea
logótipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Natalie,

We are sorry to hear you were unwell and hope you had a speedy recovery from your operation.

As a 3rd Party ticketing provider, we are unable to issue refunds without promoter approval. As standard, events are non-refundable however during the booking journey, Ticket Protection can be selected to assist in unexpected circumstances. All protection is covered by Secure my Booking.

Kind Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Great customer service

Booked the wrong ticket and only realised the day before the event. E-mailed Ticket Quarter and they got back to me and sent an amended ticket within 10 minutes. Excellent customer service!

17 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

error moving tickets from an event last year

bought tickets as was assured tickets for a photo opportunity were moved to this year due to a cancellation by the quests at the event last year, only to be told they didn't move the tickets and they messed up, and the have not even refunded it, so now i have bought entry tickets to attend an event that is pointless going to now as they have messed up, most companies would hold their hands up and say sorry and offer a refund without any question, hopefully i can get somewhere with the event organizer. wont be using these again

14 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Missed the event I was meant to attend

Missed the event I was meant to attend, completely my fault. Called ticket quarter to see if I could get on the later tour. Spoke to a lovely lady who said she didn’t think this was possible but would find out. Due to some availability they let me attend later event

20 de março de 2026
Opinião espontânea
logótipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Geraldine,

Thank you for your feedback, we are glad to hear you were able to attend the event at a later date and hope you had an amazing time.

Kind Regards,
Customer Service Team

Classificada 1 em 5 estrelas

Double my tickets

Buying 3 tickets was the correct amount at check out and then at payment it doubled so now i have 6 tickets that aren't refundable if doesnt show what your buying until after you buy it.

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I called to book accessibility tickets…

I called to book accessibility tickets for an upcoming event. The call was answered quickly and professionally. The young man did everything to make the process easy. He quickly booked excellent seats. It ws a pleasure to deal with him. I asked him to send me the survey so that I could provide feedback.

4 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

It isnt a review about a show ive seen

It isnt a review about a show ive seen, it is about the refund service 3rd party, who ticket quarter chooses to partner up with!
I wouldn't recommend the refund option with secure my booking, as you have to have a doctors note, dealth certificate etc. It is very hard to get a refund.
You cant get a refund if you are just feeling unwell, unless you see a doctor and get a document. And how hard is it to see gps now (especially at Christmas time). Plus you dont have to see a doctor for just feeling unwell, such as bugs.
Ridiculous! Con.

23 de dezembro de 2025
Opinião espontânea
logótipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Kayley,

Thank you for your feedback.

Please note, Secure my Booking is a 3rd party and is not operated by Ticket Quarter. We are sorry to hear you were unable to attend the event and hope to see you back soon.

Kind Regards,
Customer Service Team

Classificada 1 em 5 estrelas

Beware buying tickets for just a photo opportunity

Bought tickets to a celebrity photo opportunity at Comic Con Liverpool where you has to buy tickets to the event as well. Celebrity photo opportunity cancelled and refunded but not the tickets to the event itself - what a scam!!!

16 de novembro de 2025
Opinião espontânea
logótipo da TicketQuarter

Resposta da TicketQuarter

Good Afternoon Jeff,

We are sorry to hear your guest was not available to attend. Please note, as a 3rd party ticketing provider, all policies regarding refunds and exchanges are outlined by the event promoter. For this event, as the guest is an additional experience to the event itself, we are unable to refund entry tickets. Entry tickets allow access to the event including all prop builds, traders halls and many panels.

Kind Regards,
Customer Service Team

Classificada 5 em 5 estrelas

Excellent customer

I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌

28 de novembro de 2025
Opinião espontânea

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