Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais
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Leia as opiniões dos outros
I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais
My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais
I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Informações de contacto
Reino Unido
- ticketsource.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Refund support
A very positive experience with support staff.
Helpful and a nice manner.
Deserve praise.

Resposta da TicketSource
Brilliant ticket site
Brilliant ticket site! I have used it a lot for local event tickets, and it's very easy to use, quick, and effective. I just had to contact their support, and they have excellent service—all sorted with a quick email! Brilliant.

Resposta da TicketSource
Chloe helped rectify the error I made…
Chloe helped rectify the error I made when giving my email address and sent me my tickets. Brilliant service!

Resposta da TicketSource
Autofill sent tickets to different…
Autofill sent tickets to different email than I expected. Customer services was so quick to sort out. Great service.

Resposta da TicketSource
I couldn’t find my tickets for an event…
I couldn’t find my tickets for an event so I wrote to ticketsource about it. Within minutes they had replied and sent duplicate tickets. Brilliant service!

Resposta da TicketSource
Amending e-ticket heading
Although my problem seemed simple, it was more complex that expected, but Ticketsource were extremely patient and helpful. They were also very prompt in replying to my queries.

Resposta da TicketSource
Help from a real person
Being able to get help from a real person is a deal-breaker for me with using TicketSource. I know there is lots of online help, and I do use it as much as I can, but sometimes you can't find the answer to a very specific question and then a human being who knows the system is so useful and reassuring!

Resposta da TicketSource
Tickets refunded promptly.
I asked for help getting g a refund on a concert that was cancelled. They were helpful and efficient in their response, and have quickly arranged a full refund, with no lengthy waiting process. Very pleased with the service.

Resposta da TicketSource
Quick response
Quick response. Totally resolved the issue and gave me a refund

Resposta da TicketSource
Wonderful team
I had two interactions with the team and both times I was met with immediate resolution by two members of friendly staff. And absolute pleasure to deal with. Thankyou

Resposta da TicketSource
Instant help and assistance
Instant help and assistance. They have always been really gentle and helpful. Great customer service!

Resposta da TicketSource
Excellent Customer Service
My experience with Event Source was great because they very promptly responded to my request for them to email my tickets to me again as somehow the original email sent to ne 2 months earlier had disappeared off my phone!
The customer service exceeded all my expectations.

Resposta da TicketSource
An extremely simple but comprehensive Online Ticket system
An extremely simple but comprehensive administrative online ticket system is provided by TicketSource, coupled with a support team who have a wealth of experience, a flexibility in dealing with the common issues owners of Ticketsource accounts but also, they accept the challenge of the more complex systems many endeavour to formulate for their individual needs. All are resolved in their friendly and professional manner.

Resposta da TicketSource
Purchased tickets for a show which is…
Purchased tickets for a show which is showing on my credit card but never sent me any confirmation. So I reached out to them with the dates place and time which in honesty they replied and sent me my tickets which I guess this maybe my fault as I didn’t check their email fully just saw these tickets now I found out these are for a show I went the over a year ago so I’ve had to buy more tickets.

Resposta da TicketSource
Incredibly quick response that…
Incredibly quick response that immediately resolved my booking problem

Resposta da TicketSource
All sorted and quickly!
I was panicking having lost my tickets and booking but it was all sorted within minutes and I heard back from ticket source with the tickets and confirmation.
Absolutely brilliant and efficient service-thank you!

Resposta da TicketSource
Super fast response
I emailed regarding a ticket query and Mary responded in 3 minutes (!) with clear and comprehensive remedies, including alternative ones that linked me directly with the show provider!

Resposta da TicketSource
Fast response and was polite even…
Fast response and was polite even though my question was actually obvious!

Resposta da TicketSource
First rate service
I had a query regarding account access, which was very quickly, professionally and courteously resolved by Kate - first rate service. Thank you Kate!

Resposta da TicketSource
She was extremely professional
She was extremely professional, and extremely kind

Resposta da TicketSource
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