TicketSource Opiniões 

2503
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais

Classificada 5 em 5 estrelas

I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais

Classificada 5 em 5 estrelas

My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais

Classificada 5 em 5 estrelas

I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. também em
  3. Serviço de soluções de tecnologia para eventos

Escrito pela empresa

Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2503)

352 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Refund support

A very positive experience with support staff.
Helpful and a nice manner.
Deserve praise.

8 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you very much for your review. All the best.

Classificada 5 em 5 estrelas

Brilliant ticket site

Brilliant ticket site! I have used it a lot for local event tickets, and it's very easy to use, quick, and effective. I just had to contact their support, and they have excellent service—all sorted with a quick email! Brilliant.

6 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Tamara, thank you so much for your review. All the best.

Classificada 5 em 5 estrelas

Chloe helped rectify the error I made…

Chloe helped rectify the error I made when giving my email address and sent me my tickets. Brilliant service!

5 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Tina. Thank you for your review. We will pass on your kind words to Chloe.

Classificada 5 em 5 estrelas

I couldn’t find my tickets for an event…

I couldn’t find my tickets for an event so I wrote to ticketsource about it. Within minutes they had replied and sent duplicate tickets. Brilliant service!

4 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Gwyneth. Thank you very much for your review. We are pleased to hear the team were able to offer you a speedy response

Classificada 5 em 5 estrelas

Amending e-ticket heading

Although my problem seemed simple, it was more complex that expected, but Ticketsource were extremely patient and helpful. They were also very prompt in replying to my queries.

2 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Andrew. Thank you very much for your review. All the best.

Classificada 5 em 5 estrelas

Help from a real person

Being able to get help from a real person is a deal-breaker for me with using TicketSource. I know there is lots of online help, and I do use it as much as I can, but sometimes you can't find the answer to a very specific question and then a human being who knows the system is so useful and reassuring!

1 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you for sharing your experience. We are extremely proud of the personal service we can offer so we are pleased it is well received.

Classificada 5 em 5 estrelas

Tickets refunded promptly.

I asked for help getting g a refund on a concert that was cancelled. They were helpful and efficient in their response, and have quickly arranged a full refund, with no lengthy waiting process. Very pleased with the service.

1 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Heather, thank you very much for taking the time to leave your review.

Classificada 5 em 5 estrelas

Quick response

Quick response. Totally resolved the issue and gave me a refund

1 de junho de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Sara, thank you very much for your review.

Classificada 5 em 5 estrelas

Wonderful team

I had two interactions with the team and both times I was met with immediate resolution by two members of friendly staff. And absolute pleasure to deal with. Thankyou

22 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Abbi, thank you very much for sharing your experience. All the best.

Classificada 5 em 5 estrelas

Instant help and assistance

Instant help and assistance. They have always been really gentle and helpful. Great customer service!

18 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you very much for your review.

Classificada 5 em 5 estrelas

Excellent Customer Service

My experience with Event Source was great because they very promptly responded to my request for them to email my tickets to me again as somehow the original email sent to ne 2 months earlier had disappeared off my phone!
The customer service exceeded all my expectations.

18 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Glenys. Thank you very much for your review and for your kind words.

Classificada 5 em 5 estrelas

An extremely simple but comprehensive Online Ticket system

An extremely simple but comprehensive administrative online ticket system is provided by TicketSource, coupled with a support team who have a wealth of experience, a flexibility in dealing with the common issues owners of Ticketsource accounts but also, they accept the challenge of the more complex systems many endeavour to formulate for their individual needs. All are resolved in their friendly and professional manner.

19 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Paul. Thank you very much for sharing your feedback. This will be really useful for others reviewing our services.

Classificada 1 em 5 estrelas

Purchased tickets for a show which is…

Purchased tickets for a show which is showing on my credit card but never sent me any confirmation. So I reached out to them with the dates place and time which in honesty they replied and sent me my tickets which I guess this maybe my fault as I didn’t check their email fully just saw these tickets now I found out these are for a show I went the over a year ago so I’ve had to buy more tickets.

16 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Adrian,

We are sorry for the confusion and frustration this has caused. After investigating the matter, we noticed the recent booking you made had a typo in the email address.

Our team inadvertently located and sent a booking from last year with a very similar event title.

We have now corrected the email address on your account and issued a full refund for the tickets.

We appreciate your understanding and hope you enjoyed the performance.

Classificada 5 em 5 estrelas

All sorted and quickly!

I was panicking having lost my tickets and booking but it was all sorted within minutes and I heard back from ticket source with the tickets and confirmation.
Absolutely brilliant and efficient service-thank you!

14 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Chris. Thank you very much for your kind words. All the best.

Classificada 5 em 5 estrelas

Super fast response

I emailed regarding a ticket query and Mary responded in 3 minutes (!) with clear and comprehensive remedies, including alternative ones that linked me directly with the show provider!

14 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Hi Ellis, thanks very much for your review. We are pleased to hear that Mary was able to offer a speedy response.

Classificada 5 em 5 estrelas

First rate service

I had a query regarding account access, which was very quickly, professionally and courteously resolved by Kate - first rate service. Thank you Kate!

13 de maio de 2026
Opinião espontânea
logótipo da TicketSource

Resposta da TicketSource

Thank you very much for your review. We will pass on your kind words to Kate

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