Mary was efficient and fast in remedying the issue I had. I had reservations when emailing thinking I would not get the refund for the duplicate booking but I can safely say these reservations were sw... Ver mais
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Leia as opiniões dos outros
I emailed today regarding my tickets. I got an response within minutes telling me a team member would be in touch. Mary contacted me immediately informing me I would receive an email shortly with my t... Ver mais
My first gig as organiser. Setting up the account was easy - just follow the prompts. Everything worked as expected, and funds were paid back to me 4 days after the gig. Excellent way to run an event.... Ver mais
I contacted Ticket source about purchasing carer tickets as the policy on that wasn’t clear on the organizers website and Kate was very helpful in guiding me to the right people. Very kind and he... Ver mais
Informações sobre a empresa
Escrito pela empresa
Sell tickets online without the fuss, stress, or cost. Any event. Any venue. TicketSource is a free and easy online event ticketing platform. Backed by fast, friendly support from real humans, we keep everything running simply and smoothly for you and your event. Our low-cost booking fees help you keep more of what you earn while keeping tickets affordable for your customers. Try out our system for free, under no obligation, to see if it's the right fit for you and your event.
Informações de contacto
Reino Unido
- ticketsource.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Spare Prick.
Spare Prick.
Answers to my questions were immediate , good conversation and a great outcome . I am definitely looking forward to the show. Thank you.

Resposta da TicketSource
Dale was lovely and very quick with…
Dale was lovely and very quick with helping me. He got the issue sorted instantly with no fuss. Thank you Dale !

Resposta da TicketSource
Fast response
I emailed Kate this morning regarding no tickets and she was exceptional and responded very quickly. She was very helpful and has sorted us out. We are very appreciative of her help. Thanks

Resposta da TicketSource
As a charity whose aim is to and…
As a charity whose aim is to and conserve gardens, parks, open spaces and the landscape within the county in which we are situated, we hold events, public lectures and conferences in order to promote our work.
All these require bookings to be made and tickets issued to subscribers, electronically or to be printed out.
At one time we were undertaking this task 'in house' until the work load became too great.
At this point Ticketsource was suggested to us by not one, but two, other organisations who were using the service.
Once, having looked at Ticketsource, we didn't look back, and have subsequently recommended Ticketsource to other charities.
Setting up Ticketsource is carefully explained in easy to follow stages; nothing is left to question with all queries readily answered - not by some disembodied recorded message but by a real, friendly, patient and helpful person.
Setting up an event, with details, is a carefully explained process which may be modified by the organiser at any time.
Customers find Ticketsource easy to use and organisers are able to access reports and transaction with ease, also to contact customers.
Payments to organisers, following an event, are made promptly with Ticketsource's handling fee being entirely reasonable.
We are unable to recommend Ticketsource more highly.

Resposta da TicketSource

Resposta da TicketSource
Very helpful responses to questions and…
Very helpful responses to questions and queries which has allowed me to complete the tasks needed and yet with the possibility to reach out for further support. I have been assisted twice by their online support and both times have been exceptionally helpful. Highly recommended.
I had an unresolved issue printing…
I had an unresolved issue printing tickets (Vretti). Becka tried patiently and spoke with her support line. Matt solved the problem - old software setting!
Excellent and prompt service from the support team. Polite, helpful and knowledgeable. Well done TicketSource 👏

Resposta da TicketSource
The customer service was great
The customer service was great! A+++ very very helpful, prompt response and a positive one!
Solved my issue asap!
Thank you

Resposta da TicketSource
Brilliant Team effort
The TicketSource team respond quickly and work effiecently to answer questions and find resolutions.

Resposta da TicketSource
Super efficient and helpful
Super efficient and helpful. Thank you so much

Resposta da TicketSource
Helpful and easy
Really easy website to use and has loads on there, also very quick and helpful when things go wrong, like when I booked my tickets with a none existent email.

Resposta da TicketSource
Issue with receiving confirmation email…
Issue with receiving confirmation email due to a typo error in email. Very speeding response from customer service and tickets sent through right away, thanks Chloe!

Resposta da TicketSource
Quick resolution regarding a recent…
Quick resolution regarding a recent ticket order

Resposta da TicketSource
Efficient refund service
I had to cancel a concert and ask for refunds to be processed. This was done immediately and efficiently.

Resposta da TicketSource
Refund Request
Requested a refund as the show I had bought tickets for moved on a week and I couldn’t attend. This was dealt with promptly and professionally.

Resposta da TicketSource
Helpful response solving a problem of…
Helpful response solving a problem of date change for my ticket booking.

Resposta da TicketSource
Excellent service
The online ticket booking is pretty easy to use,, even for elderly punters. It was the first time I had been the event organiser, and I found the staff unfailingly helpful and clear in instructions. Handling complimentary tickets without making a charge is also very helpful.

Resposta da TicketSource
Really quick and constructive help
Really quick and constructive help when I asked.

Resposta da TicketSource
Simple and easy
Simple and easy, queries responded to very quickly

Resposta da TicketSource
Prompt,polite and professional service 👌
I have been so impressed by the prompt, professional and friendly service which I have had from Chloe today. Thank you Chloe for replying so quickly to my query and for finding a solution to my issue. You're a star! 🌟

Resposta da TicketSource
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