What an amazing company to deal with. Really helpful, made great suggestions and even gave us the tiles to take home to be able to see them ‘in the real life environment’ to enable us to help us reach... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Excellent customer service from the team at TF10/Tileflair, Swindon. Both Matt and Lewis couldn't have been more helpful not only during the buying process but, also on allowing me to return unused bo... Ver mais
A empresa respondeu
I cannot thank the team at Tile flair Warmley enough who individually were extremely helpful and gave excellent advice on products. - I have to specifically shout out Nick who helped me with a very co... Ver mais
A empresa respondeu
Alex, and the whole team at the Reading store, have been beyond helpful from picking out tiles, grout and trim, discussing design ideas right up to ordering and returning the spare tiles at the end. I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de azulejos
- também em
- Decoração e Design de Interiores
- Grossista de cerêmica
- Loja de bricolage, casa e jardim
- Loja de pisos
Escrito pela empresa
At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.
Tileflair, Create Something Beautiful
Escrito pela empresa
- We're committed to offering excellent customer service
- Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.
Informações de contacto
Tileflair Head Office, Highwood Lane, Cribbs Causeway, BS34 5TQ, Bristol, Reino Unido
- 0117 959 8888
- helpdesk@tileflair.co.uk
- tileflair.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Five stars for Aaron!
Ordered some tiles over the phone today - spoke to Aaron who was an absolute delight. Made the whole process super easy and enjoyable.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you so much for this brilliant review! We’re delighted to hear how positive your ordering experience was and that Aaron made everything feel so easy over the phone. His warm, helpful approach is something we value hugely, and your kind words will mean a lot to him. We really appreciate you taking the time to share your feedback.
We always get our tiles from Tileflair…
We always get our tiles from Tileflair Reading. There’s always excellent service, and a great range of products and choice. The team are always helpful showing photos of the tiles you’re deciding on within existing customer projects, they even will carry samples to your car for you!
9 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Margheritam, what a wonderful review! We’re delighted to hear the Reading team consistently delivers excellent service and that their product knowledge and support make each visit so helpful. It’s great to know the range, inspiration, and little touches like carrying samples to your car all make a difference. We truly appreciate your continued trust in us.
Beautiful tiles
The tiles we purchased were lovely and set the room off beautifully.
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Ana! We’re really pleased to hear you love your Middleham Hetton Azul tiles and that they’ve helped transform your room - they're one of our favourite tiles as well. We appreciate your feedback and are glad the overall experience was a positive one.
I found Tileflair really helpful
I found Tileflair really helpful. we will definately use that again. thanks so much
4 de fevereiro de 2026
Resposta da Tileflair
Thank you for your lovely review. We’re so glad you found the process helpful and straightforward, and we’d be delighted to welcome you back again for your next project. Thanks for choosing Tileflair.
Great service from James in the Reading…
Great service from James in the Reading branch last week. Nothing was to much hassle had my tiles delivered today and look fantastic
13 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Sarah! We’re thrilled to hear James made your visit to our Reading branch such a positive experience. It’s wonderful that James and the team offered hassle-free service and we're so pleased you're happy with the tiles you chose. We really appreciate your kind words.
Great service from Lee and Corey
Great service from Lee and Corey, highly recommended. Gave some advice which helped me know what tiles to purchase.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you so much for your review. We’re delighted to hear Lee and Corey at our Warmley showroom were able to guide you with helpful advice and make choosing your tiles that bit easier. Your recommendation means a lot to us.
Resposta da Tileflair
Thank you, Mandy! We’re so pleased to hear you were impressed with the quality of the Santiago samples. It’s great to know they arrived just as expected. We really appreciate your lovely feedback.
Quality tiles and great customer service
Visiting and purchasing from this company was a pleasure from start to finish. When we first looked for bathroom tiles the staff were helpful and advised well, samples were available to buy and take home (refundable), they advised as needed. Purchase and delivery was straightforward and arrived on time. Tiles are excellent quality and look amazing. When I returned the excess the refund process was simple and one staff member helped and got the heavy tiles from my car for me.
We used the branch in cribs causeway and Jack served us.
I would totally recommend tile flair for quality and customer service. Thank you
2 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Wendy. What a fantastic review! We’re thrilled to hear your experience at our Cribbs Causeway showroom was such a pleasure from start to finish, from helpful advice and samples to smooth delivery and returns. It’s wonderful to know Jack and the team made everything feel effortless and that you’re delighted with the quality of your tiles. We truly appreciate your recommendation.
Helpful, knowledgeable staff.
The store was well laid out, I was able to look at the many options of tiles easily.
The products appeared to be of high quality and delivery was easy to arrange.
The staff, especially Kerrie, were helpful, knowledgeable and able to assist me with my purchase.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Suzanne! We’re so pleased to hear you enjoyed your visit to our Hedge End store. It’s great that the showroom layout made browsing easy and that Kerrie’s friendly, knowledgeable guidance helped you feel confident in your choices. We’re grateful for your lovely feedback.
Kerrie and Brian are so knowledgeable…
Kerrie and Brian are so knowledgeable about the trade and eager to help whenever they can
13 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you so much for your review. We’re delighted to hear how knowledgeable and supportive Kerrie and Brian were during your visit to our Hedge End showroom. It’s wonderful to know their expertise made such a positive impression. We really appreciate you sharing your experience.
Really helpful sourcing replacement…
Really helpful sourcing replacement tiles for a floor laid 6 years previously. Lots of great advice about grouting and product to seal. The Exeter store has a great display of the most beautiful tiles I’ve seen.
Excellent service. Thank you
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Cath! We’re thrilled the Exeter team were able to help you track down replacement tiles after so many years. It’s wonderful to hear their advice on grouting and sealing was useful, and that you enjoyed exploring the showroom’s beautiful displays. We really appreciate your kind words.
Great customer service and product
Great customer service. Fabulous choice of tiles. Delivered efficiently.
4 de fevereiro de 2026
Resposta da Tileflair
Thanks so much for your review. We’re delighted you enjoyed the wide choice of tiles and that your order was delivered efficiently. It’s lovely to know the service met your expectations from start to finish.
Placed an order online
Placed an order online. Pick up was Reading not my preferred choice. Contacted customer service asked them to deliver to my preferred location Chandlers Ford. Delivered within a couple of days. Great service.
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Jayne! We’re really glad the team were able to arrange delivery to your preferred store so quickly. It’s great to hear the order process felt smooth and that everything reached you within just a couple of days. We appreciate you taking the time to share your experience.
Marcus was so friendly and helpful with…
Marcus was so friendly and helpful with our service requirements. He went above and beyond to help us fix a problem.
A much valued customer. Thank you.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you so much for your kind words. We’re delighted to hear how helpful and proactive Marcus was in resolving the issue for you. Going the extra mile is exactly what he’s known for. It’s wonderful to know his support made such a positive difference.
Thank you Tileflair in Reading
After finding out the tiles we had ordered and expecting delivery were out of stock, the staff in Reading went above and beyond to find an alternative and get delivered in time for our bathroom replacement.
4 de fevereiro de 2026
Resposta da Tileflair
Thank you, Nicola! We’re so pleased the Reading team were able to step in and turn things around after the stock issue. It’s great to hear they worked quickly to find the right alternative and ensure everything arrived in time for your bathroom installation. We truly appreciate your patience and your lovely feedback.
They couldn’t have been more helpful.
We were able to order samples of tiles to try in our house. These were free and were delivered quickly.
The staff in the shop were friendly and helpful. They gave us advice on grouting and trims.
26 de janeiro de 2026
Resposta da Tileflair
Thank you, Manda! We’re delighted to hear how helpful the experience was both online and during your visit to our Cribbs Causeway showroom. It’s great that the free samples arrived quickly and that the team could offer friendly guidance on grouting and trims. We’re so glad the support helped you feel confident in your choices.
Resposta da Tileflair
Thank you! We’re really pleased to hear you received great service once again. It’s wonderful to know Jack at our Cribbs Causeway showroom continues to make such a positive impression. We truly appreciate your loyalty and your kind feedback.
Warm welcome
As a Tile Flair customer, I appreciated the helpful after sales assistance received at the Cribbs Causeway showroom, when considering tiles for ex-UK property.
26 de janeiro de 2026
Resposta da Tileflair
Thank you for your kind review. We’re really pleased the Cribbs Causeway team were able to support you with helpful after‑sales guidance, especially for a property outside the UK. It’s great to know their advice made a positive difference as you finalised your tile choices. We appreciate you taking the time to share your experience.
Jason at Reading branch was amazing!
Jason at Reading branch was amazing!
Very professional, couldn't do enough for us. Very responsive to questions on WhatsApp too!
30 de janeiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you, Alyson! We’re thrilled to hear how well Jason looked after you at our Reading branch. His professionalism and responsiveness, both in store and over WhatsApp, are exactly the qualities we’re proud to offer. We’re so pleased your experience felt so well supported.
Excellent Customer Service
Easy order and delivery. Great choice. A few tiles were damaged and they were replaced within 24 hours- all very easily done via email with Aaron from customer services. Aaron also arranged a speedy refund when we had tiles left over. Superb communication and really great customer service. Thank you Aaron- you deserve a promotion!
4 de fevereiro de 2026
Opinião espontânea
Resposta da Tileflair
Thank you so much for your wonderful review. We’re delighted to hear how smoothly everything was handled and that Aaron’s quick communication, replacements, and refund support made the experience stress‑free. His dedication to looking after customers shines through, and we’ll be sure to pass on your kind words. We really appreciate you taking the time to share this.
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