Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais
A empresa respondeu
Titan has been a valuable service for us. We find it very user friendly and accurate for figuring out all of our billing for trucking and is a great resource to have to rectify any disputes with charg... Ver mais
A empresa respondeu
The software gives me excellent information about how our fleet is performing. I would like to see more reporting options though. The times I have needed customer service, I have been promptly attende... Ver mais
A empresa respondeu
Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One... Ver mais
A empresa respondeu
Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.
4320 Savaryn Drive SW, T6X 1Z9, Edmonton, Canadá
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When calling technical support they helped me and corrected the issue quickly. The person I was speaking with was easy to understand and took care of the issue quickly

Resposta da Titan GPS
Accurate fleet tracking, a user-friendly interface, and helpful customer support. Making tracking KPI for our safety program easy to find.

Resposta da Titan GPS
I called in as a new customer have some issues logging in and Stephanie was happy to help and walked me though everything in just a few minutes. It was all working perfectly and she even mentioned to me the extra paperwork I need to have with me to avoid any violations.

Resposta da Titan GPS
Very friendly staff who were able to answer my questions quickly. Forms were sent and account updated immediately

Resposta da Titan GPS
I really appreciate that the system is easy to use and that you can see all of your units on the same screen all the time (unless you change it to suit your preferences). You can access all the information that you need directly from that main screen.

Resposta da Titan GPS
The representatives worked with operators to commision trucks quickly, sometimes the wait for call back was extended but that is very understandable with the volume of companys getting trucks ready, other than that everything went well

Resposta da Titan GPS
They offer great customer service and the peace of mind that comes with being able to track our trucks.

Resposta da Titan GPS
stephanie was great catch problem i wasn't aware of worked to get it done thank you great job

Resposta da Titan GPS
From placing a call to answering the question so smooth

Resposta da Titan GPS
Tech support was very kind and patient, excellent communication in explain how to correct my problem.

Resposta da Titan GPS
Consistent communication from our account manager who is making sure all is good on our end. Timely troubleshooting response when one of our systems was experiencing issues. Overall a great customer experience.

Resposta da Titan GPS
I was in need of assistance with the online portal and the support team was quick to responding and getting me what I needed.

Resposta da Titan GPS
The service tech was extremely helpful, he found an answer to my request that worked. He made sure that I was satisfied with the Companies response by checking in several days later to make sure I was happy. That type of service has all but disappeared in todays business environment.
Great Job Guys!

Resposta da Titan GPS
What made my experience great with Titan was the ease of orderding the product, installation and the CSR' who assisted me when I had a question.

Resposta da Titan GPS
We had a truck reading out of range. I contacted GPS Insight. They were very helpful getting it fixed right away. They have been very helpful for any problem or question I have had in the past.

Resposta da Titan GPS
Titan Tracking/CTS Tracking is always very helpful when I call in for assistance. The gps tracking ins essential for running our business. we always now where our trucks are for emergency calls

Resposta da Titan GPS
Quick response to queries and knowledgeable staff.

Resposta da Titan GPS
Great sales service, customer support and great product!

Resposta da Titan GPS
They took the problem I sent in and their team resolved it fully with very little input from us.

Resposta da Titan GPS
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.