Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais
A empresa respondeu
Titan has been a valuable service for us. We find it very user friendly and accurate for figuring out all of our billing for trucking and is a great resource to have to rectify any disputes with charg... Ver mais
A empresa respondeu
The software gives me excellent information about how our fleet is performing. I would like to see more reporting options though. The times I have needed customer service, I have been promptly attende... Ver mais
A empresa respondeu
Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One... Ver mais
A empresa respondeu
Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.
4320 Savaryn Drive SW, T6X 1Z9, Edmonton, Canadá
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very courteous and quick customer service from the start to finish!
Well done!

Resposta da Titan GPS
No big waiting time of the driver support line, and great team to help with any issues.

Resposta da Titan GPS
Andrew and Staff Got Me Headed in The Right Direction and the Whole Way Through the Process. Extremely Patient and Knowledgeable Staff. Couldn't Have Done it Without The Help and Directions.

Resposta da Titan GPS
Received prompt service from Roberto, he was very knowledgeable, contacted my driver directly to assist, and followed up with extra documentation.

Resposta da Titan GPS
Prompt responses and follow up to our team for the technical troubleshooting inquiries we made.

Resposta da Titan GPS
Impressed with the recent improvements in Titan GPS support! I received a quick reply and a helpful follow-up call to ensure I understood everything. The support person was knowledgeable and resolved my questions efficiently during the call. A significant step up in their responsiveness!

Resposta da Titan GPS
We consistently receive excellent service from Titan GPS. Their responses are always quick and professional. It's clear they value their customers, and we appreciate the personalized attention they provide. Highly recommend!

Resposta da Titan GPS
The service was beyond what I expected. They were honest didn’t try to sell me the product. Explained everything in great detail and again the service from initial contact to final installation was beyond expectations

Resposta da Titan GPS
Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One thing in particular that has benefitted us is tracking our hours for services. Timely maintenance equals less operational costs and downtime. The customer service is great. I never have any issues speaking with a person and resolving our problems. Their hard work really shows.

Resposta da Titan GPS
Great Service!
The crew at Titan is always available to answer questions, offer support and guide its customers with knowledgeable and timely responses.

Resposta da Titan GPS
Really helped with vehicle tracking, we have multiple stope within the City and we can now track the last time a spot was visited.

Resposta da Titan GPS
Titan GPS Tracking is a stable reliable platform we have been using for over ten years now. As with any subscription based product, customer support and experience is EVERYTHING ! After all, GPS tracking systems all use virtually the same satellite data but Titan GPS has stood out consistently as the best in customer support.
From purchase, installs, major or minor tech support to just plain pleasant interactions with any of their staff we have been able to grow our use of their products and services from a half dozen pickup trucks to hundreds of vehicles. We now also have added their ELD and Dashcam offerings as well. All effortless and reliably consistent.

Resposta da Titan GPS
Tech support was helpful and knowledgeable.

Resposta da Titan GPS
At the present time my truck hasn’t moved as I’ve been remote working without my truck. Wanting the ability to be working with Titan will give the information that is required to meet DOT, Chip targets, just need more on hands usage, thanks, R. KOROSEC

Resposta da Titan GPS
After setting on hold for 15 mins waiting for the technical support team, I had an operator answer the phone and all she could do was take my information and tell me a support specialist would be in touch with me. I have had this equipment for several days and have called several times with ZERO results from the so called support team. If I do not receive a call back today I will be cancelling this service and looking at a better option, I am 3 mins from Titans Savaryn office and I was told when I purchased this equipment I would be able to pick it up. Well they put it on a courier and I had to wait an extra day for delivery, not an issue on my part but it may have cost Titan unneeded courier expenses. It seems like a very disorganized company. I guess sometimes trying to buy local isn't always the best option.

Resposta da Titan GPS
The system is customizable, the support is elite level. Would highly recommend for all of your fleet needs.

Resposta da Titan GPS
I was stopped trying to get back on the road and Marcy from the titan support line worked as fast as she could to get me going again and help troubleshoot the problem with the GPS dispite the added pressure of other callers she worked as quickly and efficiently as possible

Resposta da Titan GPS
CALLED IN REGARDS TO AN OLD GPS UNIT THAT WAS NOT ACTIVE AND GOT ALL THE ANSWERS RIGHT AWAY , ORDERED A NEWER MORE MODERN UNIT . WHOLE PROCESS WAS EASY AND RESPONSE WAS FAST .

Resposta da Titan GPS
Stephanie was great to deal with, very knowledgeable, knew exactly how to provide me with solutions to my questions

Resposta da Titan GPS
Stephanie goes over and above to get my issues addressed. ELD devices can be tough and people get heated easily but Stephanie stays professional and polite.

Resposta da Titan GPS
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