Titan GPS Opiniões 

86
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Titan has been a valuable service for us. We find it very user friendly and accurate for figuring out all of our billing for trucking and is a great resource to have to rectify any disputes with charg... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The software gives me excellent information about how our fleet is performing. I would like to see more reporting options though. The times I have needed customer service, I have been promptly attende... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de GPS

Escrito pela empresa

Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,6

Todas as opiniões

(86)

31 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer service!

Very courteous and quick customer service from the start to finish!
Well done!

3 de junho de 2025
Opinião espontânea
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Resposta da Titan GPS

Thanks so much for taking the time to leave us a review, Brad!

Classificada 5 em 5 estrelas

Support line Great

No big waiting time of the driver support line, and great team to help with any issues.

29 de maio de 2025
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Resposta da Titan GPS

We love to hear it! Thanks for leaving us a review!

Classificada 5 em 5 estrelas

Titan GPS Dashboard

Andrew and Staff Got Me Headed in The Right Direction and the Whole Way Through the Process. Extremely Patient and Knowledgeable Staff. Couldn't Have Done it Without The Help and Directions.

12 de maio de 2025
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Resposta da Titan GPS

Andrew is great! Thanks so much for the kind words, Carl! We'll pass them along to the team!

Classificada 5 em 5 estrelas

Full service, couldn't ask for anything more

Received prompt service from Roberto, he was very knowledgeable, contacted my driver directly to assist, and followed up with extra documentation.

15 de janeiro de 2025
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Resposta da Titan GPS

Amazing to hear, Jeff! We're glad that Roberto was able to help by connecting with your driver and getting you the docs you need! We will let him know of your kind words. Thanks!

Classificada 5 em 5 estrelas

Technial Help

Prompt responses and follow up to our team for the technical troubleshooting inquiries we made.

6 de maio de 2025
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Resposta da Titan GPS

Happy to hear that our service team was able to help you out, DF! Thanks so much for taking the time to share!

Classificada 5 em 5 estrelas

Excellent and Knowledgeable Support

Impressed with the recent improvements in Titan GPS support! I received a quick reply and a helpful follow-up call to ensure I understood everything. The support person was knowledgeable and resolved my questions efficiently during the call. A significant step up in their responsiveness!

6 de maio de 2025
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Resposta da Titan GPS

Amazing review, Merlin! We're thrilled to have long-time customers like you who are taking advantage of the feature updates we're constantly developing! Thanks for sharing!

Classificada 5 em 5 estrelas

Exceptional Service Every Time

We consistently receive excellent service from Titan GPS. Their responses are always quick and professional. It's clear they value their customers, and we appreciate the personalized attention they provide. Highly recommend!

8 de maio de 2025
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Resposta da Titan GPS

Wonderful to hear, thank you so much for taking the time to share your story!

Classificada 5 em 5 estrelas

The service was beyond what I expected

The service was beyond what I expected. They were honest didn’t try to sell me the product. Explained everything in great detail and again the service from initial contact to final installation was beyond expectations

24 de março de 2025
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Resposta da Titan GPS

We always try to go above and beyond, we're glad you're loving our product! Thanks for taking the time to leave a review!

Classificada 4 em 5 estrelas

No more missed service schedules

Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One thing in particular that has benefitted us is tracking our hours for services. Timely maintenance equals less operational costs and downtime. The customer service is great. I never have any issues speaking with a person and resolving our problems. Their hard work really shows.

7 de abril de 2025
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Resposta da Titan GPS

Amazing review, Justin! Always great to hear that our app is easy to use and that our digital HoS tracking makes logging hours a breeze! Thanks for taking the time to share your story!

Classificada 5 em 5 estrelas

Great Service!

Great Service!

The crew at Titan is always available to answer questions, offer support and guide its customers with knowledgeable and timely responses.

25 de março de 2025
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Resposta da Titan GPS

Wonderful to hear! Thanks so much for the review!

Classificada 5 em 5 estrelas

Really helped with vehicle tracking

Really helped with vehicle tracking, we have multiple stope within the City and we can now track the last time a spot was visited.

3 de abril de 2025
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Resposta da Titan GPS

Glad to hear things are working as they should be, George! We appreciate you taking the time to leave us a review!

Classificada 5 em 5 estrelas

Titan GPS Tracking is a stable reliable…

Titan GPS Tracking is a stable reliable platform we have been using for over ten years now. As with any subscription based product, customer support and experience is EVERYTHING ! After all, GPS tracking systems all use virtually the same satellite data but Titan GPS has stood out consistently as the best in customer support.
From purchase, installs, major or minor tech support to just plain pleasant interactions with any of their staff we have been able to grow our use of their products and services from a half dozen pickup trucks to hundreds of vehicles. We now also have added their ELD and Dashcam offerings as well. All effortless and reliably consistent.

31 de março de 2025
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Resposta da Titan GPS

Such an excellent review, Henry! We're happy to hear that you've had a great experience from implementation to integration! Thanks for taking the time to share your story with us!

Classificada 3 em 5 estrelas

At the present time my truck hasn’t…

At the present time my truck hasn’t moved as I’ve been remote working without my truck. Wanting the ability to be working with Titan will give the information that is required to meet DOT, Chip targets, just need more on hands usage, thanks, R. KOROSEC

18 de outubro de 2024
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Resposta da Titan GPS

Thanks for taking the time to leave a review, Richard! I've passed on your issue to our service manager, someone should be reaching out shortly. Please feel free to email me if you don't hear back today: mark.a@ctstracking.com.

Classificada 1 em 5 estrelas

After setting on hold for 15 mins…

After setting on hold for 15 mins waiting for the technical support team, I had an operator answer the phone and all she could do was take my information and tell me a support specialist would be in touch with me. I have had this equipment for several days and have called several times with ZERO results from the so called support team. If I do not receive a call back today I will be cancelling this service and looking at a better option, I am 3 mins from Titans Savaryn office and I was told when I purchased this equipment I would be able to pick it up. Well they put it on a courier and I had to wait an extra day for delivery, not an issue on my part but it may have cost Titan unneeded courier expenses. It seems like a very disorganized company. I guess sometimes trying to buy local isn't always the best option.

17 de novembro de 2024
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Resposta da Titan GPS

Thank you for reaching out to us about this, Bill. We apologize for our slow response time, you should have been helped the first time you called without delay. A team member will be reaching out shortly to handle this issue and we appreciate you giving us the extra time to respond to your Sunday review. We will be in touch shortly, thanks again for your patience.

Classificada 5 em 5 estrelas

The system is customizable

The system is customizable, the support is elite level. Would highly recommend for all of your fleet needs.

18 de outubro de 2024
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Resposta da Titan GPS

We love to hear it, Ross! Thanks so much for sharing your experience with us!

Classificada 5 em 5 estrelas

I was stopped trying to get back on the…

I was stopped trying to get back on the road and Marcy from the titan support line worked as fast as she could to get me going again and help troubleshoot the problem with the GPS dispite the added pressure of other callers she worked as quickly and efficiently as possible

30 de setembro de 2024
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Resposta da Titan GPS

Excellent feedback, Jordan! We'll be sure to commend Marcy for her great work. Thanks for being a Titan GPS customer and taking the time to leave this review!

Classificada 5 em 5 estrelas

VERY HELPFULL

CALLED IN REGARDS TO AN OLD GPS UNIT THAT WAS NOT ACTIVE AND GOT ALL THE ANSWERS RIGHT AWAY , ORDERED A NEWER MORE MODERN UNIT . WHOLE PROCESS WAS EASY AND RESPONSE WAS FAST .

18 de setembro de 2024
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Resposta da Titan GPS

That's great to hear, Geoff! Thanks so much for taking the time leave a review!

Classificada 5 em 5 estrelas

Stephanie was great to deal with

Stephanie was great to deal with, very knowledgeable, knew exactly how to provide me with solutions to my questions

29 de agosto de 2024
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Resposta da Titan GPS

Stephanie is great, DH! We're glad she was able to help you out! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas

Good service

Stephanie goes over and above to get my issues addressed. ELD devices can be tough and people get heated easily but Stephanie stays professional and polite.

22 de agosto de 2024
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Resposta da Titan GPS

Wonderful to hear, John! We'll be sure to let Stephanie know how much value she brings to our team and customers!

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