Titan GPS Opiniões 

86
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Whenever I have to call customer support, there is never a long wait, the support staff is very knowledgable and friendly. There has not been one time that I have called with a concern or issue and th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Titan has been a valuable service for us. We find it very user friendly and accurate for figuring out all of our billing for trucking and is a great resource to have to rectify any disputes with charg... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The software gives me excellent information about how our fleet is performing. I would like to see more reporting options though. The times I have needed customer service, I have been promptly attende... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Titan GPS has been in our company trucks for some time now. We enjoy the easy to use app. The desktop has many features that streamline day to day operations for our busy oilfield hauling company. One... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de GPS

Escrito pela empresa

Our state-of-the-art fleet management system collects and analyzes data from your vehicles, assets, and operations and turns it into actionable insights. So, you can run your fleet with greater efficiency and safety while ensuring compliance.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

86 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(86)

31 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Breadcrumb History Question

Within an hour or so I had received a call pertaining to my question and she was able to answer it as well as provide valuable information moving forward. She was polite, easy to understand and very helpful. Thank you.

15 de agosto de 2024
Opinião espontânea
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Resposta da Titan GPS

We're happy to hear that your breadcrumb question was answered quickly and our team member was able to get you the info you needed! Thanks for taking the time to leave a review, Kenny!

Classificada 5 em 5 estrelas

Quick response times

Quick response times, straightforward and honest information characterizes every interaction with titan GPS

23 de maio de 2024
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Resposta da Titan GPS

Thank you for the positive review, Gerrad! We're happy that Titan GPS has been beneficial to your business!

Classificada 5 em 5 estrelas

It was an easy set up

It was an easy set up, and excellent review of assets

1 de julho de 2024
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Resposta da Titan GPS

Thanks so much for letting us know, Mac! We appreciate you leaving us a 5-star review!

Classificada 5 em 5 estrelas

Great customer service

The team at Titan GPS has been great at answering my questions. Between my account manager and the customer support person I spoke to, they both answered my questions directly and were able to find a solution to my inquiry.

27 de maio de 2024
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Resposta da Titan GPS

We're happy to give you the support you deserve, Will! Thank you for taking the time to leave us a review!

Classificada 5 em 5 estrelas

Spot on

Titan is a first class company They came to our rescue and helped us out running rights and explained the legal federal gov rules. The install was smooth and the system responded perfect.
Tec support was always friendly, concise and quick.
We definitely have gone with the right provider

14 de junho de 2024
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Resposta da Titan GPS

To hear that we came to your rescue is monumental, Ralph! Thank you so much for taking the time leave a review!

Classificada 5 em 5 estrelas

GPS with Total Coverage

We were looking for GPS provider that could give us the visiability for all our equipment. We have forestry equipment, civil equipment and transport trucks that operate in areas where there is no cellular service. Titan provided us a complete package for all our requirements and have proven their professionalism.

12 de maio de 2024
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Resposta da Titan GPS

What an amazing review! We're thrilled that your team has seen a positive list since jumping on board with us!

Classificada 1 em 5 estrelas

I have reached out to the person that…

I have reached out to the person that is in charge of my account and they and the billing department are ignoring my emails. I have decided to cancel my account with Titan GPS and find a different provider that will be able to answer my questions and assist me with my needs

3 de julho de 2024
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Resposta da Titan GPS

Thanks for reaching out to let us know, Collin. I apologize for the issues you've been having when trying to contact us. Please reach out to me at mark.a@ctstracking.com and I'll find the right person to connect you with ASAP.

Classificada 5 em 5 estrelas

Best support team ever. E V E R.

The tech support team is seriously outrageous!! Not only does Stephanie (and Zachary) provide solutions quickly but I always learn something I didn't know. They're always helpful, always thorough and above all else, they're just good people. And this is why whenever there's an issue or something I can't fully understand, I never stress, because they're always on the other side of the phone they ALWAYS provide a solution and explanation that's easy for anyone to understand.

19 de junho de 2024
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Resposta da Titan GPS

This is an AWESOME review, thank you so much Gordana!

Classificada 2 em 5 estrelas

Titan Review

We have had a lot of issues with the monthly data being compiled for our fleet, Lisa was the savior on many occasions. When we tried to get a hold of our rep it was almost impossible. We would call Lisa and she would look after us. Thank you for all your help Lisa!! Ten stars for you

3 de junho de 2024
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Resposta da Titan GPS

Hello Ken, thank you for the review. Lisa should have reached out to assist, we appreciate you taking the time to leave this message.

Classificada 5 em 5 estrelas

Lisa Cheshire is my go to at titan…

Lisa Cheshire is my go to at titan customer service. From time to time tech gets buggy or malfunctions and Lisa is a total pro at resolving issues and making the log easy to use. She understand the trucker issues and ELD/ log issues backwards and forwards. 5 stars Lisa.

1 de junho de 2024
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Resposta da Titan GPS

Thank you so much, David! We're happy to hear that Lisa was able to help you get these minor issues fixed so your team can get back on track as soon as possible. We'll be sure to let Lisa know about your kind words!

Classificada 4 em 5 estrelas

Seems to work well for the most part

Seems to work well for the most part. Tech support can be slow getting back to you
Not sure why system has to be synced all the time . Have used others in the past with no syncing. Bluetooth may be hard to connect. Have had issues with that .
Logging in or out can be troubling if wifi is poor then having to use hot spot

25 de maio de 2024
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Resposta da Titan GPS

Thank you so much, Richard. We appreciate you taking the time to leave your honest review. We'll make sure that Lisa knows about your concerns on syncing, and we can work together on a solution that works best for you.

Classificada 5 em 5 estrelas

The product is amazing

The product is amazing, but its the customer service that will keep you here! We switched from two different companies. One was just a GPS tracker and the other was an ELD. We were looking for a company that did it all and finally ran across Titan. I'm so glad we did. From the initial phone calls, to the follow ups, to the customer service when i forget to click a button. You can't ask for a BETTER company to help you with all your tracking needs!

21 de maio de 2024
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Resposta da Titan GPS

Thank you SO much for taking the time to leave us such a stunning review, Stephanie! We're incredibly grateful to have you as a customer!

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